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Customer Discussions > Amazon Discussions Feedback forum

So disappointed with Amazon!

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Showing 1-14 of 14 posts in this discussion
Initial post: Jun 19, 2012 1:50:59 AM PDT
Sweety says:
I am so disappointed with Amazon! I've bought a numerous amount of books from them, mainly based on the customer ratings (and content of course), and for most of them I ask myself, why on earth do people rate this book so high? I feel like I've waisted a lot of money...

Posted on Jun 19, 2012 7:35:39 AM PDT
The best thing to learn is how to read reviews, and possibly..... how to suspect if the reviews are fake. Don't ever go by the ratings alone. Go to other websites for reviews if you need.

Books and certain products are fraught with suspicious reviews. But, you learned a valuable lesson on how not to waste money. Learn how to judge reviews.

In reply to an earlier post on Jun 19, 2012 8:55:43 AM PDT
King Al says:
And how is that Amazon's fault?

In reply to an earlier post on Jun 20, 2012 8:54:34 AM PDT
K. Rowley says:
"I've bought a numerous amount of books from them, mainly based on the customer ratings.. and for most of them I ask myself, why on earth do people rate this book so high?"

Are you going back and writing reviews for those books?

Posted on Jun 21, 2012 11:34:36 AM PDT
MommaCat says:
You have your own likes and dislikes. Why choose an item based on other peoples opinions? Choose a book by the description.

In reply to an earlier post on Jun 22, 2012 6:25:53 AM PDT
Last edited by the author on Jun 22, 2012 6:45:23 AM PDT
Sweety, you do have 7 days from purchase to get a no questions asked credit on Kindle e-books.

Posted on Jun 22, 2012 6:41:12 AM PDT
Other people have asked things like "how is this Amazon's fault"

I will add to that, did you have something else in mind? What did you want Amazon to do? Take a personal interest in each book? check each review? limit the reviews to a specific group of people knowledgeable on that subject?

Because what Amazon HAS done about that problem is to create the associates program. This allows anyone who knows something about (cats, golf, cooking, romance novels, etc etc) to link to amazon books. I would check out the listmanias or search for sites on the net about the types of books you like. Once you find a site where the person making the choices or reviews tends to agree with you then you will be much happier. You still get to buy the books off of amazon but you also toss a few pennies to the site owner to reward them for weeding out the crap from the books worth reading. Win/Win situation. Or actually its site/amazon/you so its a win/win/win. :)

Posted on Jun 22, 2012 6:54:35 AM PDT
Last edited by the author on Jun 22, 2012 6:55:40 AM PDT
I agree this is not Amazon's fault. They are offering the product, but everyone has their own opinion, so how they rate a product is out of Amazon's hands.

As for reading ratings, I always try to look at both positive and negative reviews. Then base my decision on whether to purchase these books based on both. Usually, I tend to put more stock in the negative. That is not to say, just because the book (or product) has negative reviews, I will not buy it. However, if someone says they disliked it because of xyz, I consider whether I like or dislike xyz.

Posted on Jun 22, 2012 7:06:05 AM PDT
Sweety says:
Whether Amazon enables these misleading reviews or not, for me it's psychologically difficult to go around the reviews. If a book only has bad reviews, then it's really hard to neglect them. On the other hand, if a book has so many positive reviews, I wonder how many people could really ignore those as well. It's easy to say or think rationally about it, but to really act on it, is tough.

It's just happened too often and that frustrates me.

You're right that I should rate more books myself and I don't have a Kindle. Thanks for the listmania suggestion.

Posted on Jun 22, 2012 7:14:58 AM PDT
In the early days of reviewing, the very beginning, you could really base the item by the reviews. Then, it became a competitive thing, competitive with rankings, reviewers, authors, vendors, etc.

Amazon does not have a concern to dig into all these reviews; their mission is to sell, and they do it well.

I've seen plagiarized reviewers with excessive plagiarized reviews removed.

Maybe excessive Shill reviews were removed, but I have no record of that, not seen it. Shill, meaning companies paying for reviews, or gathering up all the employees and encourage them to write a good review. Maybe these people were enticed with a Pizza lunch, or afraid to lose their job and joined in.

It also could be the Authors BFFs, best friends and family who post fake reviews.

It is challenging these days. Again, learn how to spot them, or better yet, go to a bookstore/libary and dig into the book yourself.

In reply to an earlier post on Jun 22, 2012 10:01:25 AM PDT
King Al says:
You seriously Amazon to review every review to see if it is a "genuine" review or not?

Posted on Jun 23, 2012 10:53:00 AM PDT
Arual says:

I never buy a book without downloading a sample, because I too got suckered into buying duds based on reviews.

Because you said you don't have a Kindle, be sure to read the "Look Inside" samples when available. That'll give you a taste of the writing style, and also whether the author cares about punctuation and grammar and such.

Posted on Jun 25, 2012 8:43:12 PM PDT
Anonymous says:
I am thoroughly disgusted with Amazon for permitting such hateful discussion on all the threads related to the Presumed Guilty book by Jose Baez. So many of the "rules" set by Amazon has been broken and abused by many of the posters, over and over and over again.

What shouldn't I post?

Behave as if you were a guest at a friend's dinner party. Please treat the community with respect. Do not post:

Profane or obscene, inflammatory or spiteful comments
Messages that abuse, denigrate or threaten others
Text or articles written by someone else, even with attribution for the author, except for brief quotations from a book, article or other product related to the discussion
Any personal information about children under 13
Descriptions that intrude on the privacy of another person, including revealing personally identifiable information such as their name or address
Text that promotes illegal or immoral conduct
Repeated posts that make the same point excessively
Repeated unwelcome messages that harass or embarrass other customers or participants
Repeated posts that promote an item in the catalog
Any form of "spam," including advertisements, contests, or other solicitations for other websites or companies; or any URL link that includes a "referrer" tag or affiliate code.

Shame on Amazon for allowing such hateful posters on this site. I have cancelled my book order and will be buying it elsewhere....even if it means paying top dollar. I am completely disgusted with Amazon's obvious lack of morals.

In reply to an earlier post on Jun 26, 2012 6:09:59 AM PDT
I believe in the earlier days of Amazon, these rules were written, but things have changed, controversial books and topics have been added, new forums pop up all the time, and more people frequent the forums than ever.

But, this Anthony drama is clearly one that sparks debate. I never interested myself in it, and you certainly don't want to hear my opinion.

Most of the nation believes the woman killed her baby and got away with it. They attempt to dissuade anybody from buying a book about the case, earning money on the tragedy. It's the same thing that happened with the O.J. books, when O.J. murdered his wife and a jury let him go.

I scanned the forum topics, and they are not excessively brutal, no profanity, nothing out of the ordinary for controversial topics.

And, one note to you: when the reviews start coming out, DON'T Go There!
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Participants:  10
Total posts:  14
Initial post:  Jun 19, 2012
Latest post:  Jun 26, 2012

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