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Prime "Standard Shipping" FedEx Smart Post


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Initial post: May 29, 2010 3:34:14 PM PDT
R. Taft says:
On the 25th of June, I ordered a digital camera for my Mother's birthday (28 May) . I'm a Prime member and have been one for almost 5 years now. I have orders hundreds of items from Amazon using the 2 day free shipping Prime option and I have been very pleased with the service. In this order, in addition to the camera, I purchased a case and an extra SD card. They were "Prime" as well. I didn't pay attention and bought the camera thinking "standard" shipping was the two day UPS shipping. Boy was I wrong. I ordered all the items on the 25th of May. The card and case shipped quickly while the camera took more than 24 hours (I ordered it on a business day). When I got the shipping email, I see that the "expected delivery date is 2 June. Some 8 days after I placed the order. I was ticked off and I let Amazon know it. The tracking number just shows it left Indiana on the 26th. I stupidly checked the USPS tracking site and they didn't recognize the number Amazon provided. When I wrote Amazon, they told me it was really FedEx/USPS or Smart Post. Well when you check the Fedex tracking. Its still shipping. Amazon credited my account $5.00 just I expect to keep me from pestering them. It was my mistake not paying attention to the shipping but never again. If this is the way that Amazon Prime is going to operate, I won't be renewing my membership later this year. By the way, the case and SD chip arrived on the 27th. Now I can only hope the camera arrives before my Mother leaves on trip on 5 June. Thanks Amazon
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Discussion in:  Amazon Prime forum
Participants:  1
Total posts:  1
Initial post:  May 29, 2010
Latest post:  May 29, 2010

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