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BBC content disappearing from Amazon Prime streaming?


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Showing 1-25 of 115 posts in this discussion
Initial post: Feb 21, 2012 5:59:33 PM PST
Mary says:
A few weeks ago, Amazon announced that they had a lot of new BBC content for Prime Members, but when I search for it, there doesn't seem to be much. Recently multiple seasons of "Red Dwarf" were free, but now they are only available for a fee.
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Posted on Feb 21, 2012 6:08:00 PM PST
Mike C. says:
This seems to be happening with Dr. Who episodes as well. I went to resume watching season 3 just a moment ago and it is now only available for a few.

In reply to an earlier post on Feb 21, 2012 6:26:56 PM PST
Mary says:
Oh no! I want as many Americans to see Dr. Who as possible!

Posted on Feb 21, 2012 6:27:14 PM PST
J. Smith says:
I'm leaving prime if Dr Who has really been pulled

Posted on Feb 21, 2012 6:56:06 PM PST
A. Mellis says:
Over the last few weeks I've been watching "The Duchess of Duke Street" - all of season 1 was available; now, just one episode (#7) is free under Prime, the rest are priced at $1.99 each.

I understand that content may at times be added or dropped, but this seems arbitrary and was done without any notification.

If this is how Amazon wants to run PIV, then I guess they're not interested in positioning it as a competitor in the streaming marketplace.

adam

Posted on Feb 21, 2012 7:00:40 PM PST
song1 says:
On Sunday all of Robin Hood was free and they pulled all 3 seasons off Prime too. Not happy. I would have watched all of Season 3 on Sunday had I known it was going to get pulled!

Posted on Feb 21, 2012 7:10:41 PM PST
C says:
Same thing is happening to Farscape. Is Amazon bait and switching us?

Posted on Feb 21, 2012 7:16:46 PM PST
Last edited by the author on Feb 21, 2012 7:17:18 PM PST
Michelle says:
How am I going to not study for midterms without doctor who? If they're really pulling bbc content, I will be very unhappy.

Posted on Feb 21, 2012 7:48:40 PM PST
Sankhya says:
I caught this thread by chance, and I'm glad I did! I noticed that the BBC's Anna Karenina was free yesterday and is not today, when I planned to watch it! I already sent a message to Amazon thinking it was some type of mistake. If it's not, I will be very angry.

Posted on Feb 21, 2012 7:55:38 PM PST
Morro Bay says:
I just checked on All Creatures Great and Small - last week they had all seasons free now i got this msg

Due to our licensing agreements this video is currently not available for purchase or rental.

Posted on Feb 21, 2012 8:13:53 PM PST
I am having the same problem with BBC's Anna Karenina. Amazon is letting us down with these sudden changes.

Posted on Feb 21, 2012 10:29:24 PM PST
Last edited by the author on Feb 21, 2012 11:26:20 PM PST
I was quite unhappy to notice that partway through season 2, Torchwood went down last night. I thought it was due to some update or error. My flash player updated last night too. So I shut everything off to come back to it today. This afternoon I got on to find it only available by fee. Really? I can watch every episode of teen mom but not Torchwood? Waste of money in my opinion.

Edit: ALL ARE FREE AGAIN! YAY! Hope all the others have returned as well. Especially Doctor Who! ;-)

Posted on Feb 21, 2012 11:55:23 PM PST
song1 says:
Robin Hood is free again too. Maybe they pulled them to see if anyone noticed. Not a nice thing to do though. Thanks Mechelle. I might have not checked to see if they went to free again. Is it safe to watch it tomorrow though? It's 2am. I'm very happy to get it free again!!

Posted on Feb 22, 2012 3:19:56 AM PST
Last edited by the author on Feb 22, 2012 3:51:09 AM PST
Mary says:
I just checked and saw that Red Dwarf is not back as free for Prime members, and some seasons of Dr Who are still paid only. Red Dwarf has also recently been withdrawn from Neflix streaming. This is speculation, but I'm wondering if the BBC is quietly withdrawing some content (or rather have ensured that licenses run out now) because they are getting ready to launch their iplayer app for iPad. It came out in Australia in September and is supposed to be introduced in the U.S. soon. In Australia it's a free app, but the subscription costs $9.50 (Australian) a month. From what I understand, it won't necessarily include the latest BBC seasons (so probably no Dr Who season 7 as it broadcasts), but will be an archive of shows.

Posted on Feb 22, 2012 7:33:37 AM PST
Sankhya says:
I just checked Anna Karenina and it is back now at no charge and I could play it without trouble. Musicologist's idea about the BBC pulling the content is quite plausible. It happens frequently on other platforms, so maybe something is going on here. Now that Anna Karenina is available again for free, I would love to know from others if their BBC content is free again, too.

Here is the response I got from Amazon overnight:

Hello,

I'm sorry for the trouble you had when trying to stream Prime Instant video, "Anna Karenina" for free. I've reported this to our technical team to get this corrected as soon as possible, and they're working on taking care of it.

Please try again over the next few hours. Errors like this are usually corrected shortly after they're reported. I'll get back to you via an email once I receive further information from our team.

Thanks for your patience while we fix this problem. We look forward to seeing you again soon.

Did I solve your problem?

In reply to an earlier post on Feb 22, 2012 11:54:14 AM PST
GirlFriday says:
I was watching this, too when it happened.

Posted on Feb 22, 2012 12:01:03 PM PST
Christine says:
What happened to Liberty's Kids? I realize it's not BBC, but two days ago it was free and now they charge for every episode! I was halfway through watching the season with my kids as part of their schooling. Very frustrating!!

Posted on Feb 22, 2012 5:25:33 PM PST
Doc Landis says:
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Posted on Feb 22, 2012 5:28:21 PM PST
Doc Landis says:
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In reply to an earlier post on Feb 22, 2012 5:33:50 PM PST
Doc Landis says:
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Posted on Feb 22, 2012 5:39:48 PM PST
Penny Wort says:
I have been watching "The Survivors" for free and now they are for a fee. I recently watched "Wive and Daughters" for free and now it is for a fee.

I understand that Amazon may charge as it likes, but at least a warning should be given - "free until blank date".

I do think that this is bait and switch.

Posted on Feb 22, 2012 6:46:30 PM PST
Go4Hike says:
Much of the reason I signed up for Prime was in fact for Torchwood & Dr. Who, now I see all the seasons beyond Season 2 of Dr. Who are no longer free for Prime members. I'm not happy...

Posted on Feb 23, 2012 5:10:28 AM PST
Jessica says:
I've been watching Doctor Who Series 4 video prime instant video, and last night it was no longer free. I wrote to amazon asking about why the cost changed so suddenly. This is what they replied:

"Hello,
I'm so sorry for the inconvenience caused in this case. I've looked into your order and verified "Doctor Who no season 3 and 4" is not part of your Amazon Prime membership. It is entirely upto the Studio and listing team and they've removed the seasons from Prime category. I'm sorry again for this."

It is completely ridiculous for them to pull this content without warning!

Posted on Feb 23, 2012 9:56:50 AM PST
Kevin W says:
I agree with a number of others here complaining about the bait-and-switch tactic Amazon has used. One of the reasons I signed up for Amazon Prime (at $79) was to catch up on some past Dr. Who seasons I missed. Now they are trying to charge extra for a service that was free just a week ago? Suddenly a reasonably good deal has become a lousy deal.
And why should I pay for it, when I can get the DVDs at no additional charge with my Netflix subscription?

In reply to an earlier post on Feb 23, 2012 9:59:44 AM PST
Mary says:
The last time I looked, all of Dr. Who (since 2005) was available on Netflix streaming as well (except for "Planet of the Dead"). Actually, DVDs are a good idea because the special features are terrific.
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Total posts:  115
Initial post:  Feb 21, 2012
Latest post:  7 days ago

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