Customer Discussions > Amazon Instant Video forum

parental controls on amazon instant video


Sort: Oldest first | Newest first
Showing 101-125 of 266 posts in this discussion
In reply to an earlier post on Feb 5, 2012 7:19:59 AM PST
[Deleted by Amazon on Feb 5, 2012 7:22:09 AM PST]

Posted on Feb 20, 2012 8:24:32 PM PST
Gaddio is exactly right. Either I get parent controls or I become an ex-Prime customer

Posted on Feb 24, 2012 4:22:06 PM PST
Upset Parent says:
Looking for a movie for the kids on a Friday night. Here is the order that showed up: Wall-E The Incedibles, the Aristocats, PURE NUDE YOGA, Pocahontas, Winnie the Pooh.

This is Criminal! I have a screen shot if anyone wants to blog it somewhere. Shame on you, Amazon. Shame on you, Jeff Bezos, from a fellow Palmetto High graduate. Time to clean this up!

Posted on Feb 24, 2012 5:39:48 PM PST
Jesef says:
Add parental controls please.

In reply to an earlier post on Mar 3, 2012 6:24:37 AM PST
D Rawlins says:
You can't be with your children every minute of the day. Sometime you have to go out on a date with your spouse or other times when you are not home.

Posted on Mar 3, 2012 6:26:56 PM PST
I say we get the FCC involved. I don't want to view porn covers when searching for a book or movie rental. It's worst on my kindle. I've emailed amazon. There are laws about what can be viewed openly in a bookstore or gas station for magazines....same should be done for online stores. More than anything, give those of us who want it blocked the ability to do so.

Posted on Mar 18, 2012 9:09:13 PM PDT
most online services offer next to zero parental controls. what is with all these companies thinking children are not accessing the internet and streaming services with the latest technology. it would be one thing if we could control this in our routers but i'm not going to inspect every packet for keywords of possible movie matches.

In reply to an earlier post on Mar 18, 2012 10:16:54 PM PDT
DJ says:
well said

Posted on Mar 19, 2012 7:26:51 AM PDT
I like the kids zone idea. Just a nice clean page with just kids titles. Also, a page with just my purchases for kids. I don't want Toy Story showing up next to the Walking Dead. I'd rather explain the birds and the bees than zombies.

Posted on Mar 21, 2012 7:13:08 AM PDT
Ben Cannon says:
I am also disappointed in the lack of parental controls on Amazon Prime. I am also shocked that Amazon has not taken any action, despite all the interest. We probably will not renew our subscription for this very reason.

We do have non-Amazon filtering solutions we use in our house, but it is very difficult to isolate Amazon prime without blocking all of Amazon. If I block all of Amazon then I also block some other kid-friendly websites that use their hosting.

Posted on Mar 24, 2012 12:40:31 PM PDT
Kelli says:
I called Amazon today and the Cust. Serv. agent I spoke with said he would push the suggestion to add parental controls up the chain. I also asked for the rating of a movie be visible from the search list just to make browsing quicker and easier. I suspect nobody at Amazon really reads these posts. Making the rating visible from the search list would be a very, very easy thing to add. I suspect calling had a greater effect than just writing to a blog because this blog doesn't cost Amazon a dime, but taking up a customer service agent's time does cost. If enough people cost them enough money, they will make the change. A law suit might be just as effective...

In reply to an earlier post on Apr 4, 2012 8:29:10 AM PDT
Excellent advice all of it. Thanks for posting and ignore the liberals here. Some people still believe in Christian morals. I do.

In reply to an earlier post on Apr 4, 2012 8:58:04 AM PDT
I take it R. Bunton has no children. Or maybe one. And that one is little and never home alone. Or thinks it never happens that children come across X rated content in modern media, either on purpose or by mistake.

In reply to an earlier post on Apr 4, 2012 9:05:54 AM PDT
Kelli, I'm glad to hear you called. Saves me a call! I am very surprised that Amazon has not addressed this issue, which people have been discussing here for a year. They are usually so impressive with their response to customer concerns. I think they have been spending all of their time and resources on the Kindle Fire. I just set up our PS 3 for Amazon video, having forgotten that they have no parental controls. Checked on this forum discussion hoping to see the problem has been resolved, but sadly, it hasn't. Now I will have to take Amazon Prime off of the PS 3. I hope Amazon finally gets around to addressing this concern.

In reply to an earlier post on Apr 4, 2012 10:26:51 AM PDT
Larissa says:
Why don't you restrict it at the router level and/or block the access to Amazon when you're not home?

Yes, Amazon should still come up with a way to block this but in the meantime, you can shut off their access to Amazon when you're not around to monitor their use.

In reply to an earlier post on Apr 4, 2012 10:27:23 AM PDT
Larissa says:
Or block the access to Amazon at the router level when you're not around. It's pretty simply.

Posted on Apr 4, 2012 12:27:48 PM PDT
L.Jones, can that be done with something like OpenDNS? We are getting a new computer in a couple of weeks and I wanted to use that as our Internet protection software. I hadn't thought about being able to control the use of Amazon through that program.

In reply to an earlier post on Apr 4, 2012 3:40:03 PM PDT
Tom Trails says:
OpenDNS will allow blocking Amazon, but in order to unblock it you have to use your PC or go into the router settings, which is really a pain. Amazon should provide a way to block explicit content without blocking the entire site.

In reply to an earlier post on Apr 4, 2012 5:16:15 PM PDT
Tom Trails says:
The current Fire software allows a parental code to block access to WiFi, but the parent still has to be present whenever it's being used to make sure inappropriate material isn't being used by children, and they can still accidentally see it. The WiFi block is better than nothing but content blocks are still needed. If the cable company can do it, Amazon certainly can.

Posted on Apr 18, 2012 3:47:00 PM PDT
As a relatively recent Prime customer, I'm discouraged to see how long people have been complaining about this issue. It doesn't look like Amazon is doing anything about it - so as a near-term solution, has anyone figured out a way to find a viewing history that will include the *free* videos available via Prime? My kids will be MUCH less likely to check out any inappropriate content if they know I will be able to monitor everything they watch on the account...

Otherwise, it would be interesting to see if someone could come up with a third party interface to your Amazon Prime account that would provide this feature. How hard would that be?

Posted on Apr 23, 2012 4:13:11 PM PDT
J.C. says:
I contacted Amazon Prime today. Sounds like I got a canned letter in response (see below). It seems like it would be very easy to implement ratings on the videos and allow the main user to restrict certain ratings via special password (most cable and dish companies already do this).

"
Hello,

I understand your concern regarding the explicit content in certain Amazon Instant Videos. I am sorry for any inconvenience caused.

I've taken your comments as feedback and forwarded it to our Instant Video Team, they were very happy to receive such a detailed feedback and assured that, they would carefully review your comments and work hard to implement your suggestions as we plan our future improvements.

Thank you for writing about improvements to the Instant video features. It's very rare that we receive a feedback like yours, even though we have a dedicated team working relentlessly to implement the feedback back we receive

At Amazon, we are passionate about driving continuous innovation to serve our customers in the best way possible. We will make every effort to evaluate the information you have provided, and try our level best to lead it to program changes or enhancements.

When we're ready with any changes or updates, we'll announce them.

Further, if you have any other questions or need any live assistance, you can also reach us by chat or phone directly and toll free from many countries by clicking the Contact Us option in the right-hand column of our Kindle Support pages at:

http://www.amazon.com/kindlesupport

We're glad you took time to write back to us with your comments. We'll honor your commitment by continuing to provide the quality product availability and the features you expect from Amazon Instant Videos.

I would like to thank you for your ongoing support and continual purchasing throughout the years.

Customer feedback like yours helps us in our endeavor to improve the service we provide and is very important in helping us continue to improve the experience of using our digital video service. Thank you for the time you've taken to provide your valuable inputs.

I would like to extend our thanks to you for your loyalty and for taking time to offer us your thoughts.

We value your business and look forward to serve you better in future.

Did I solve your problem?

"

In reply to an earlier post on Apr 23, 2012 6:59:44 PM PDT
Actually I plan on contacting Netflix and reminding them that Amazon is WAY behind in this area, and that the availability of some controls is to their advantage, and the availability of BETTER controls than they (Netflix) already have will win me back as a customer. I hope you let the Amazon rep know that they haven't solved your problem yet. Thanks for staying on top of this, J. Cupp!

Posted on May 2, 2012 2:02:48 PM PDT
Eva Lyford says:
I agree, this parental control feature is definitely needed. Regardless of parenting choices about use of media with or without supervision, a prime member subscriber should 1) be able to opt-out of recommendations for offensive material and 2) be able to restrict access to content based on age restrictions. I made a request directly to Amazon at http://www.amazon.com/customerservice (as did J. Cupp above) and posted a link to this discussion, and I hope you all will too.

In reply to an earlier post on May 9, 2012 11:48:38 AM PDT
Clean Freak says:
I agree! I have a 13 & 14 yr old, Sometimes they babysit my younger kids for short periods of time. Amazon needs parental controls! It is not about spending time with your kids, we spend loads of time together, it is more about the fact that we should have the right to choose what they access at these ages. It only takes that one time and your kids could get addicted to porn. It is a matter of safety!

In reply to an earlier post on May 9, 2012 11:49:53 AM PDT
Clean Freak says:
Agreed!!!!
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Amazon Instant Video forum

 

This discussion

Participants:  149
Total posts:  266
Initial post:  Mar 7, 2011
Latest post:  8 days ago

New! Receive e-mail when new posts are made.
Tracked by 56 customers

Search Customer Discussions