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Customer Discussions > AutoRip forum

"Available to US customers only"

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Showing 1-20 of 20 posts in this discussion
Initial post: Jan 10, 2013 9:04:04 AM PST
R. Bailey says:
I was really excited to read about this service. I checked my past CD orders and had Auto-Rip CDs, but my Cloud Player was still empty.

Then when I read the terms and conditions it says US only :(.

When will this service be made available outside the US?

Posted on Jan 10, 2013 12:32:58 PM PST
I just saw that too - I don't understand it - Amazon ships internationally (and I've placed a lot of orders in the past) so it seems highly unfair that this service isn't available internationally. 'In the Cloud' indeed......

Posted on Jan 10, 2013 12:39:37 PM PST
Liam Kennedy says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Jan 10, 2013 1:12:26 PM PST
T. Closs says:
Get over yourself, it's not Amazons fault, if you want someone to blame then blame the record companies that have stopped anyone trying to move forward with technology.

Posted on Jan 10, 2013 1:19:09 PM PST
Last edited by the author on Jan 10, 2013 1:21:11 PM PST
It's the record companies fault, Amazon has to get a license for every country...right now only the US is licensed. It's sort of like how Netflix was once only in the US but is now international, give it some time people.

In reply to an earlier post on Jan 11, 2013 3:08:13 AM PST
Amazon is still willing to take my Canadian money to upgrade my storage to 250,000 songs. And I have been able to download a recent purchase. I just cannot use the cloud player. Oh well.

Posted on Jan 14, 2013 3:40:46 AM PST
R. Bailey says:
A few minutes after I started this discussion I got an email from Amazon stating that my MP3s were available in Cloud Player. The timing seems very coincidental to me, but I have since downloaded my MP3s.

Does this mean that the AutoRip service is not limited to the US, but rather to users using the Amazon US site? Or was an error made on my part? Either way, I am happy that I got my MP3s.

In reply to an earlier post on Jan 14, 2013 8:51:03 AM PST
Khaliel says:
"The service is available only in the US" means actually "available for anyone using amazon.COM". It's just not available on amazon.FR, .DE, .CO.UK, etc.
So yes, it's normal that you have your MP3s if you bought them on ;)

In reply to an earlier post on Feb 15, 2013 12:10:39 AM PST
N. Walther says:
Just wondering how you were able to activate your Cloud Player?

I also received a notice telling me that my AutoRip songs were available, however when I try to use the Cloud Player I get the error that "there was a problem with your address submission"

I'm guessing its because I'm inputting a non-US address. Were you able to get around this?

Posted on Feb 15, 2013 10:17:48 AM PST
R. Bailey says:
Hi N. Walther,

My billing address on my Amazon account is outside the US, but I do have a few US shipping addresses on my Amazon account; family and a "skybox" service that I use.
I can't remember having to enter a physical address when activating my cloud player though.

Posted on Feb 16, 2013 8:42:45 PM PST
AD says:
Amazon actually blocks the cloud player in most countries regardless of if you are using the US site because it detects your IP being outside of the US. I tried to use the cloud player over here in Afghanistan and it blocks me from doing it if I use my cell phone connection; which is providing Internet via a local Afghan cell company. The fact that I have both a US address and an APO address (technically US for shipping purposes, although you still have to put a customs form on it) in my account doesn't make a difference. If I wanted to I could get past the block by using a VPN but the slow speed combined with the fact all of my music is on my hard drive anyway makes it not worth it outside of using it to download a new album.

Posted on Feb 21, 2013 9:55:09 AM PST
Netsy says:
In the past I was unable to buy individual songs in MP3 format when connecting from abroad. I ONLY USE AMAZON.COM. The IP number of the service provider or of the individual computer is detected. When in the US I buy all the mp3 songs that I want. Pandora was at one time broadcasting abroad but cut off broadcasting to my country and I'm still waiting for them to come back. It's all got to do with copyright issues. But if I download my mp3 to my computer, I can listen to them when abroad and it saves the time and trouble of ripping the purchased disks myself.

Posted on Feb 28, 2013 8:59:11 PM PST
Doc Sharp says:
I am in Afghanistan as well but a bit challenged by technology. Can someone explain what the process Nesty is describing is to download? I use a personal laptop and then convert to an I-Pod. I signed up for the Amazon Premium service and it took 3 days to download. I attributed this to the filters place on my companies server.

Posted on Mar 1, 2013 2:35:56 PM PST
I don't know why, but when I try to create my Cloud Player account, it says: "There was a problem with your address submission. Please fix all the areas below and try again." But it doesn't says where is the problem ¬¬. So I can't create my account, does somebody know what can I do? =(
By the way, I'm from Peru.

Posted on Mar 3, 2013 6:27:39 PM PST
AD says:
Doc, I'm not sure exactly what Nesty is doing for his downloads. But in your situation you have two solutions for downloading music. The easiest solution (assuming you are at one of the larger bases and not at an outpost) is to find one of the SPAWAR wireless hotspots. They have them at the PAX terminals and at the MWR. The SPAWAR hotspot shows your location as somewhere in Iowa, so you won't be blocked from downloading US-only content. Not to mention they average a 2-6mbps download, so it won't take that long to do.

If you don't have any SPAWAR hotspots on your base the other option you have is to download a VPN to your computer that will make your IP show you as being in the US. I downloaded Hotspot Shield VPN and using that it makes my computer appear to be in Southern California, unblocking US-only content as well. The only catch is depending on your internet source they may block access to the website you need to go to in order to download the program. If they do try CNET and if that doesn't work either get a buddy in the US to download the installer file and e-mail it to you (it isn't that large).
If that doesn't work either then you might want to just have the CDs mailed out to you so you can rip them manually. I know it takes a while to get out here but it is better than not getting them at all.

In reply to an earlier post on Mar 26, 2013 1:45:53 AM PDT
M J C Swann says:
I just tried to register for AutoRip and the cloud. I live in Australia.
When i tried to register, all countries in the world seemed to be offered as options.
Can't understand why they don't just have USA in the box.

Posted on Mar 30, 2013 8:54:38 PM PDT
I understand it's a US only service for whatever reason, but: why do Amazon puts a pull down bar with other countries in the registration form and then gives a vague error message such as "There was a problem with your address submission. Please fix all areas below and try again" is it a joke?This Is the Life (Special Edition) (Includes Bonus CD)

Posted on Mar 31, 2013 12:41:33 PM PDT
Mikal says:
@Everyone/M J C Swann- I live in Australia too. My understanding, purely from T & C info, is that 'Auto-Rip is not avail in Australia- is that correct? Is there a way around it -I'm not very techno minded so please explain things to me in simple terms if there is a way around it!
I live in Oz & only buy from the US Amazon store, & they keep sending me e-mails about how I'm able to use the 'auto-rip' option- yet they know that I live in Australia via my billing address & other details!!! These endless Amazon emails about 'auto-rip' makes me feel taunted because I can't use it... or can I?? Any info would be appreciated!! :)

Posted on Apr 4, 2013 5:23:27 PM PDT
I live in Oz too. I bought my CD from Amazon because of the advertised AutoRip feature and Cloud Player. Now I just feel amazoningly auto ripped off.

Posted on Apr 8, 2013 4:07:47 PM PDT
[Deleted by the author on Apr 9, 2013 7:17:39 AM PDT]
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Discussion in:  AutoRip forum
Participants:  17
Total posts:  20
Initial post:  Jan 10, 2013
Latest post:  Apr 8, 2013

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