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Hoover vs Bissell?


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Initial post: Jul 22, 2008 6:41:15 AM PDT
Last edited by the author on Jul 22, 2008 6:46:40 AM PDT
nikrad says:
My Hoover Steam Vac Dual V has finally gone kaput after 5 years, and two repair visits. (many, many cleanings!) I've loved it for keeping my carpets in good shape, but have been frustrated by repairs and little issues like a non-functional onboard caddy. (I took mine off after using it the first time and simply had to make storage for the hose, etc!) I'm researching and considering the Bissell Pro-Heat Select. The Bissell appears to not hold as much water as the Hoover, but keeping the water hot would be an improvement over my Hoover. Wondering how many Hoover owners have made the switch, would like to hear from folks who have used both Hoover and Bissell about their opinions! Thanks!!

In reply to an earlier post on Jul 24, 2008 2:10:36 PM PDT
kmart1052 says:
I switched from Hoover to Bissell about 4 years ago simply because it was so hard to clean the water resovoir with the Hoover. I also didn't feel like the suction was all that great. The thing just looked awful after a while. The Bissell parts has been much easier to keep clean. The machine cleans my carpets very well - I have the Pro-Heat. It is advertised as a hard surface cleaner too - but can't say I am that impressed with the results. I still do my hard surface floors with a mop! The one BIG problem I have with Bissell is the product quality. In the past 4 years I have owned 3 machines!!! The plastic parts keep breaking!! Not just one part in particular - each time it has been a different piece that has broken. Everything is cheap plastic on this machine. I am in the market for yet another carpet cleaner because once again I have a broken plastic part that leaves my machine inoperable. Was considering going back to the Hoover brand - thought maybe there may have been some improvements over the past few years. Was considering the Steam Vac Dual V - think I may research a bit more. Then again - 5 years with one cleaner sure beats my 1 year of use with Bissell. Good Luck with your decission. KM

In reply to an earlier post on Aug 4, 2008 2:03:00 PM PDT
J. Weiss says:
The first carpet cleaning machine I bought was the Bissell Pro-Heat. I have used it maybe 10 times in the past year. It stopped suctioning & now I must take it to a service center. In the meantime I am dealing with a wet, smelly upstairs hallway carpet that is only 2yrs. old. Don't buy this machine.

In reply to an earlier post on Aug 13, 2008 4:41:39 PM PDT
Hope you haven't bought a Bissell yet. I had a Bissell ProHeat for at least five years. I loved it while I had it even though it had belts replaced, the water pump went out and parts of the casing cracked off, but it kept running. Repairs were expensive, but with three dogs, I practically had to have that thing on idle. It stopped extracting once again about a month ago--and not a repair shop within 50 miles would touch it. I researched all over and read good things about the Hoover models. Both companies say their machines are steamers, but in truth, NONE of them are. They only dispense water as hot as you put in it. For one thing, no heating element comes in contact with the cleaning water in a Bissell (or Hoover)---it sits in a rubbery bladder inside the extraction tank--which has a smaller capacity than your Hoover. If you got tired of emptying your Hoover, get ready to do that to your Bissell even more often. My new Hoover out-cleans my Bissell--no comparison. My Bissell left area rugs so damp, here in the muggy south, they could mildew before they were dry enough to put down again. Imagine what's under my wall-to-wall---yikes! With my Hoover, I can shampoo in the afternoon and put the room back together before bedtime. I always put a splash of fabric softener into my final plain-water rinse--it fluffs up the carpet fibers for quicker drying. Setting up fans is a help, but not necessary with a Hoover. My Bissell had an odd thing that happened if I bumped into something (even the wall) while I was shampooing--it would stop dispensing and I'd have to resituate everything--and it might and might not work. The Hoover feels sturdier and has no foibles that I've experienced yet. The Hoover's spinning brushes do a much better job of cleaning and dislodging hair and grit. The Bissell's brush is like a vacuum's horizontal roller brush that can get thread, fibers and hair stuck all over the bristles and around the roller and have to be picked off before you continue--and if you have pets, be ready to have filthy hair come through and lie around in dirty wads on your cleaned carpet. I think you'll be sorry you moved to a Bissell---never thought I'd say that, but I'm a carpet-cleaning nut--and I know clean. Good luck---stick with the Hoover!

In reply to an earlier post on Aug 15, 2008 7:04:28 AM PDT
rare bird says:
We foster rescue puppies in addition to having 2 dogs of our own, so we use a steam cleaner at least once a week. We have had a high-end Bissell ProHeat cleaner for 5+ years....and have put up with leaking that long, as well. The cleaner must be parked on a towel immediately after use. The problem appears to be under the detergent delivery bottle. We cannot locate any breakage, and Bissell has not been able to provide any assistance for either resolution or further troubleshooting.
To my knowledge, the design of detergent delivery has not changed in newer models. In addition to the machine leaking a puddle after cleaning is finished (from the detergent portal area) 9 times out of 10 the cap comes off the bottle as it is removed. What a mess! My husband removed the rubber o-ring from the detergent bottle cap mechanism and sanded down the top of the bottle to ensure a better fit. Now the bottle no longer leaks, and the lid no longer comes off when it is removed from the machine, but the portal continues to leak water profusely when cleaning is finished.
Another "feature" of our Bissell is the drive belt coming off the drive spindle. We took the little side door that covers the drive belt off so that it is easier to put the belt on when it slips off during approximately 1 in 5 cleaning sessions.
I read Lissie's review of the Hoover 5915, which describes the Hoover installation procedure to ensure no leaks, and decided to buy that one, rather than replace with another Bissell. Hope this info is helpful.

In reply to an earlier post on Aug 31, 2008 9:40:14 PM PDT
Last edited by the author on Aug 31, 2008 9:41:53 PM PDT
1putt1der says:
I owned a Bissell Proheat 2X for a little over a year. Then one day it just stopped spraying. I probably only used the thing 12 times. I expected a better product. From what I can tell Bissel's never last beyond a year. I just purchased aHoover f914-900 and I was amazed at the cleaning power of this unit. The suction on this unit is amazing. I am now sitting on the carpet I just shampooed this afternoon. I have to say that the hoover is by far a better choice than the bissels. Bissels are made of cheap plastic that break very easily.

In reply to an earlier post on Sep 14, 2008 9:31:54 AM PDT
Cass Tucker says:
All I'll say is ditto to all the negative comments about Bissell- mine worked for less than 6 months. Now it intermittently stops spraying or stops extracting- it's a piece of crap pure and simple-

In reply to an earlier post on Sep 30, 2008 4:36:52 AM PDT
Last edited by the author on Sep 30, 2008 4:37:22 AM PDT
I have user three Bissel carpet cleaners (one is a 10 amp canister type) and I have to agree that Bissel makes throw away machines. From the Amazon comments I've read, the same goes for Hoover. All they do is make garbage and trick you into buying it. Has anyone tried the Royal like of carpet cleaners? They are supposed to be "professional grade". Amazon sells them. Apparently, because the motors are made of metal instead of plastic, they are quite a bit heavier than Hoover or Bissel machines.

In reply to an earlier post on Oct 12, 2008 3:03:37 PM PDT
B. Snider says:
I completely agree with this review. We have 4 children and a dog, so we have to keep a steam cleaner around all the time. We have had several Bissells and all of them have broken within 2 years time. Mostly they just stop spraying cleaner and only spray water, or there's a small red lever (plastic piece) on the main part that holds the hot water and it breaks off (very easily) and then the whole dang machine doesn't work right. We've had 2 different Bissell models and BOTH had problems that yielded them unusable. I am trying a Hoover this time

In reply to an earlier post on Oct 13, 2008 7:15:08 AM PDT
OH, yeah---I know that little red lever well...I don't know what it does exactly, but if it's broken, no carpet will be cleaned till you replace it. I even found the way the top fit on the water tank of my Bissell Proheat irritating--if you have the handle in the wrong position, you'll have to screw around with it till you find the right way. I had cause to shampoo a friend's sunroom yesterday, after a disasterous "let's try THIS dog food for a change" incident. Stanley Steemer had already been there once--$200 plus Scotch-Guard, which is just a plain scam because most of the spots come from and return from underneath anyway. My Hoover sucked up so much stuff, my friend was shocked. I love the fact that instead of a roller to have stuff get wound all around it, the rotating brushes on the Hoover are loosening stains and spots and parting the fibers so it's getting right in there. Some dyes and colorants are permanent, so this time, even the Hoover met its match. Pet products are tinted to make them look yummier...TO YOU. Dogs don't see color. Whatever was in this chow to make it look like stew is there for good. But, at least my Hoover cleaned the carpet around that central stain. B. Snider---you will love your Hoover. Nothing's broken off yet! Ann

Posted on Mar 23, 2009 9:26:06 AM PDT
D. Stoker says:
I purchased an expensive Bissel back a few years ago that died on me after only a few months- and I am NOT a frequent carpet cleaner. On the phone with Bissel, dissassembling the machine, finally got to the root of the problem which was... unfixable. At least they were polite. I am going to buy a Hoover this time around.

Posted on Mar 24, 2009 6:30:34 AM PDT
I'm pretty hard on my shampooers--luckily, I love shampooing carpet! Something about that dirty water in the bottom tank is pretty exciting to me. My husband and I marvel at the job my Hoover Spin-Brush Pro does, and we shudder to think of what this house would look like without it. My Bissell Pro-Heat was a work-horse too, but the Hoover gets so much more fluid out of the carpet. In a humid climate like ours, you don't want a lot of moisture left in, or you get mildew pretty quickly. The Bissell'd carpet required at least an overnight "rest" before bringing anything back into the room. Hoover--WOW--it's amazing how quickly the carpet is dry. I've done some pretty major research on what to put in the tank, too. A high ph level of what you put in the water actually attracts dirt. Not being a chemist, I started reading about different cleaners--some have a pretty high ph. Simple Green (available in the automotive section of most stores) has the lowest ph. It's a degreaser, and is highly concentrated, so you use less. I also throw in a half bottle (or more) of hydrogen peroxide when the carpet is light. This otc stuff is only 3% by volume, so it's doubtful there would be any bleaching affect, but better safe than sorry. I did some friends' carpet the other day--and I managed to get out that horrible beef-broth staining that comes from the "beef-basted" rawhide chips. I didn't think anything would remove that stuff. The water was like mud and their wall-to-wall was mostly dry before I came home. I did our outside patio carpet--after a winter of blown-in dirt, leaves, snow and lazy-dog whiz, it looks absolutely brand new. I finished this up with a hot water and vinegar rinse till the liquid sucked up was clear. Even my husband said the results were amazing. And, dry so that we could set up the area again. The only complaint I have about this unit is the way the hose wraps around it for storage. It comes undone and you have to continually reattach it so that you're not backing over it. I have yet to use the hand-tool, and I may not ever use it. I'd rather have the hose in the utility closet with all of the vacuum attachemts. But, it's a small inconvenience for the job the Hoover Spin Brush Pro does. Anyway, sorry to prattle on about my Hoover--it's just great to have household machine that actually surpasses my expectations doing what I bought it for.--Ann

Posted on Mar 26, 2009 3:02:37 PM PDT
Chris Cole says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Mar 26, 2009 6:37:55 PM PDT
Chris---dude! We're taking about carpet shampooers, not vacuums. Dysons look great--but, I don't think they make a carpet shampooer, do they? This discussion is between Bissell's Steam Vac and Hoover's Spin-Brush Pro. You'll need to look into a Dyson discussion or vacuum discussion.

In reply to an earlier post on Mar 29, 2009 11:57:41 AM PDT
Gamma-S says:
I am getting ready to purchase a Hoover Spin Brush and was wondering how much Simple Green you use per gallon? And what is the hydrogen peroxide used for?
Thanks.

In reply to an earlier post on Mar 29, 2009 1:51:07 PM PDT
Hi--I am sure you'll love your Hoover Spin Brush. The amount of Simple Green isn't so much by the gallon, but by the tankful. I don't know exactly the volume held by the solution tank, but the cap that closes it is the measure--just fill it with Simple Green. If you fill up the tank with hot tap water first, then add the Simple Green, you won't have the foaming up and out of the tank while you're adding the water. The hydrogen peroxide is a simple disinfectant, and the bubbling of it helps to bubble out whatever is in your carpet. Even though OTC peroxide is usually only 3% by volume (and by the time it's mixed with water, it's a lot less than that), I would not use it on dark carpets. Since it seems everybody around here has off-white to beige carpets, it works great. We have three dogs. With pets, you have a lot of spots and stains you're not exactly sure what they are--but you're pretty sure they don't belong there. The worst stain, by far, is those "beef-basted" bones and chewy sticks. I did a wide search, trying to find out what would take that phony-red/brown stain out of carpeting, and I could not find anything. However, the last time I cleaned our friends' carpet--complete with its beef-basting stains--with the addition of the peroxide, I managed to get the old stains out. That's major. And, it's "green" for all you folks who live and die by that designation. Since the carpet was very dirty, I added an entire 16 oz. bottle of hydrogen peroxide to the tank, along with the hot water and Simple Green. It did a fabulous job--and since it was with my Spin Brush, it dried before I had most of my stuff packed up. A very, VERY satisfying carpet-cleaning experience, if I do say so......

In reply to an earlier post on Mar 30, 2009 9:13:44 AM PDT
Gamma-S says:
Thanks so much for your information. I'll try it.

In reply to an earlier post on Apr 5, 2009 11:51:24 PM PDT
Last edited by the author on Apr 5, 2009 11:56:21 PM PDT
Sam says:
I agree. This machine does stop suctioning. Sad really, it is a great cleaner with the heated water but what good is cleaning is the carpet gets overly wet and you can't suck up the bad water. I'm so disappointed in the loss of suction on the Bissell.

In reply to an earlier post on Apr 23, 2009 10:35:57 AM PDT
Last edited by the author on Apr 23, 2009 10:38:00 AM PDT
Ann, I'm finding your reports very interesting and helpful. I've never had a steam cleaner before. Last year, I checked with my local vacuum repair guy and he said his customers really like the Bissel Pro Heat -- not the expensive ones -- just the simple "Pro Heat" with no numbers or letters after it. I've been waiting a year for Consumers Reports to do their review of steam cleaners -- they promised one for 2009 but didn't say which month & 1/3rd of the year is already gone! I'm tired of waiting and am now "grokking" amazon. After reading this Hoover vs Bissell page, there's no way I'd risk a Bissell. I read some reviews of the inexpensive "Dirt Devil MCE 7450 Vision Easy Steamer" & it sounds good, especially for the price (I live with 5 fastidious cats so don't need anything too heavy-duty). But the Hoover Spin Brush Pro that you have sounds ideal, if the price is right. Only I did an amazon search for it and got zilch. Does it have another name or number? Thanks!

In reply to an earlier post on Apr 24, 2009 6:31:48 AM PDT
Hmmm--I just read the front of this thing---Hoover SteamVac SPIN/SCRUB is the official name of it. How'd I get THAT messed up? Wish I could say I had fastidious pets or husband, but I cannot. Did your repair guy say he works on either of these brands of machines? I could not find anybody who would do that around here. WalMart carries the same machine I ordered on Amazon. I'd done the research--and it was not till later I found out they're identical, but with different model numbers. I guess if they include some little extra (like a little bottle of shampoo), they identify it by a different model number. I don't know anything about the Dirt Devil--that's quite the title. Wonder what this vision is? The big difference between the Bissell and the Hoover is how dry the carpet is at the end. I hate to get up to all the room's contents stacked somewhere else--with the Hoover, you can put the room back together before you go to bed. I don't know--did I say anything about the hydrogen peroxide in my last post?? Anyway, if you get it at Walmart, you'll have instant gratification! I adore the feeling of dumping that dirty water...Ann

Posted on May 2, 2009 9:25:22 PM PDT
les says:
I've had the bissell pro heat ( 2 of them ) and they do not last. My main problem I've seen is after about 10 uses, it just stops sucking up the water. My dog made a mess, so i cleaned the major stuff by hand but needed to final touch with the Bissell proheat, only to find when i was finished, there was no dirty water in the tank, so apparently I was just spreading it around. I was a bit upset so had it replaced, and my second one I hardly used. I took it out of storage to do a cleaning, and the exact same thing happened. The Bissell doesn't pick up the dirty water, and just smears all the gross water all over which left my carpets soaked. I just bought a slightly used (looks new) steam vac for 50bucks and it's amazing!. I will never get an upright Bissell shampooer again. Most of the water in the clean tank in my Hoover, ends up in the dirty tank which is great for a change.

Posted on May 15, 2009 4:21:45 PM PDT
m.doob says:
My Bissel Pro Heat quit spraying after less than one year, and needed a replacement part, which took the dealer a month to get done. I had consistent problems with it after that, and finally took an ax to it today...what a disaster that machine was! I will check out the Hoover Steam Vac next.

Posted on May 16, 2009 12:03:15 PM PDT
m.doob says:
In reply to the Dirt Devil question, I thought my best bet on which machine to get to replace my deceased Bissel Pro Heat was to talk to a service repairman. He absolutely dislikes Bissel's poor quality, and hard-to-get replacement parts, and sold Dirt Devils's for less than a year before removing them from his stock...he told me they are also poor quality. I guess I'll give the Hoover Spin/Scrub a shot.

In reply to an earlier post on May 18, 2009 8:34:17 AM PDT
Oh, sorry to be out of the loop for a bit! I am constantly reminded how far superior my Hoover Spin Brush Pro is as compared to the Bissell. We have three dogs, one of which, I will admit, will probably never be totally housetrained. Yes, yes--I know--nobody has a dumb kid and nobody has a dog that wasn't housetrained her first day inside--or nobody admits to either. Spykey--I am not sure if she's dumb or just lazy, but she rewards our kindness by whizzing inside when she isn't carried out to the yard. Hope springs eternal, though--until the temperatures and humidity rise--PEW! Out came my trusty Hoover yesterday--what a difference! I used a "green" spot remover (soy- and citrus-based it says) and a bottle of 3% peroxide with hot tap water. Didn't even use any shampoo or soap. With as much dirt as I was able to lift from our previously-shampooed carpets, you'd think we were cattle. Spykey's essence was removed, replaced by the fresh scent of CLEAN, and it was dry in a couple hours. Without our Hoover Spin-Brush, I cannot imagine having guests in, let alone living in here ourselves. Since I've come to know my Hoover on such an intimate level, there are a couple changes I would make if I were able. One would be to make the clear guard that screws onto the top of the unit removable by, say, pop-rivets. Even with the clean-out tool I ordered, it's impossible to remove all the debris that is sucked out of the carpet. I've removed all the screws before and gave it a great cleaning, but it would be nice to do it every time before storage. The other is a better holding system on the back for the wound-hose (for the hand tool). It seems secure--every time I hook it back on there. It's a little irritating. However, I will forgive its few shortcomings for the job it does keeping our house liveable and odor-free. Oh, one thing my Bissel used to do is get testy if I hit the baseboards with it. The motor would race and it would quit sucking till I turned it off and looked it over. The Hoover is an uncomplaining work-horse compared to the Bissel. I would recommend one for every household that has any carpeting whatsoever. And, Mr. DuBransky--I like your style---an axe for your Bissel! I should have thought of that sooner!--Ann

In reply to an earlier post on May 24, 2009 10:47:11 AM PDT
Sorry it took me a month to get back to you, Ann, but after I got your response I searched amazon for "Hoover SteamVac Spin/Scrub" and got nothing. So I was planning to research further and see if there was a model number I needed -- but I just never had time. Then, wonder of wonders, in Friday's flood of emails was an announcement from amazon of a Memorial Day sale from 5/22-5/26 -- and the "Hoover SteamVac Spin/Scrub" is included!! Instead of $199. it's on sale for $134.99. (I went to Walmart yesterday -- it's a slightly different model number -- and sells for $149.) Sooooo, I just ordered amazon's sale item. You can opt for free shipping so it's a great price. After everything you've said about this vac, I feel very lucky <smile>. (I just hope it doesn't require assembly -- I'm all thumbs!)

It'll be shipped 5/29, since I opted for free shipping, and that takes a little longer. But my carpets have been waiting for over a year so another week won't matter. Many thanks for all your input!

You did mention hydrogen peroxide in one of your posts -- I think you said it was to kill germs. Is that right? Or maybe the vinegar was for that.

As for my repair guy, he's an old timer who can probably navigate his way through any machine made. He's in Benton Harbor, MI -- are you anywhere near there? If so, I can send you more info on how to reach him.

Again my thanks,

Kathleen
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Initial post:  Jul 22, 2008
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