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Hoover vs Bissell?

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Posted on May 21, 2015 7:54:12 PM PDT
sheri says:
I have had 2 Hoover and three bissels. The Hovers cleaned much better and a lot more carpet. The bissel carpet cleaners were junk and did not clean very much before breaking. I was amazed at how much better the Hoover cleaned, I hope they keep the quality up.

Posted on Feb 2, 2015 10:41:50 AM PST
I have a Bissell Proheat in the basement that worked, maybe 3 times. The Proheat stopped spraying water intermittently & overall has been a headache.
I still use the upholstery attachment, but that's all the good about the machine.
I use carpet cleaners once or twice a year for whole house cleaning, & a few times a year for small stains.
Currently have a Hoover Steam Vac on its way, I have borrowed and used those in the past & the owners have used them for years and years.

In reply to an earlier post on Jan 2, 2015 8:18:02 AM PST
Wow--that seems SO similar to how I clean my carpets and rugs! Probably close to what everybody does. I LOVE seeing that filthy water in the catch-tank. Most shampooers have a see-through catch-tank where the dirty water collects (so they can prove their worth). On that aspect, they're equals. Bissells have a roll-bar brush (like a vacuum cleaner); Hoovers have a series of flat, round (about 2.5-3"), densely-packed-bristle brushes that are in contact with your carpet all the time, making the actual physical cleaning surface on Hoovers many times larger (in area) than the single row of bristles Bissells have making contact at any given time. Both dislodge a lot of dog hair, grit and sand; because that stuff is wet, they both collect it in minor clumps that will be flung back onto the carpet, even with vigorous pre-vacuuming. Yup--pretty equal. It's been a while since I owned a Bissell, but to rinse with plain water, don't you have to dump the "solution" tank and add clean hot water? My (Hoover) Max-Extract has a button for that. Advantage, Hoover??

The big difference between these two carpet machines (in my experience) is that the Hoover extracts more fluids with each pass, so your carpet dries faster. And, you don't need a tool kit to take your dirty machine apart to get all that hair and gunk outta there when you're done. I put down a sided cookie sheet or broiler pan and add hot water to it, which I suck up with my Hoover. Makes an awful racket, but you can see all that hair being sucked up and into the tank. Those flat brushes get gunked up, but that entire assembly pops out so that it can be cleaned in the sink. I'll admit it's hard to get the gunk out of those brushes. You'll finally just leave it in right where it is, for the most part, since it's jammed down at the bristles' bases but good.

Okay---the "in-line" heating element (not actually IN the line, but somewhere along side it)---think about it, Mr. Dibble. If heating a pressurized 1/4" stream of water inside a thick-walled hose 25 degrees were this easy, why would our homes be equipped with those big tanks (aka water heaters) in the utility room or garage? Would we not be more "green" having a tiny little heater on each tap in the house? I'm sure there's an equation that the guys on Big Bang Theory could quote you on what type of equipment you'd need and how much energy it would take to raise the temperature of water (25 degrees) passing near (not through) a heating element (outside the plastic hose in which it's contained) moving at the rate of several feet per second. Since you're using a detergent-based solution, I'm not sure 25 degrees would make much difference anyway. The placebo effect, maybe? Hot solution vs. hotter solution; must be better at dissolving grease, grime and dislodging dog hair? If your home has a whirlpool tub (that you actually use), you may already have raised the temperature of your water heater 15 or 20 degrees anyway. Hoover says my machine's a "steam cleaner" also. I'm sure they both have heating elements installed (I don't think my Hoover gives me the option of shutting that off--advantage, Bissell), but unless either of them has contact with the solution encased in a thick-walled plastic hose for more than a millisecond, I'm thinking the boost your cleaning gets from whatever affect 25 degrees has on it is in your head. Any physicists out there to weigh in on heating water shooting through a 1/4" thick-walled plastic hose? Are the "steaming" aspects of our machines purely product puffery?

In reply to an earlier post on Jan 1, 2015 4:36:11 PM PST
I'm not sure which model you had, but our Bissell ProHeat (the original model, not the "2") definitely heats the water. In fact, they claim as much on their marketing materials, so if they don't actually heat the water then they are violating major FTC rules and liable for class action lawsuits:

"The ProHeat® carpet cleaner has a built-in heater to heat tap water up to 25 degrees hotter for optimum cleaning. The heater switch on the side of the machine can be turned on or off, depending on the amount of cleaning power you need."

There is a second switch which activates the in-line water heater, as it says, so maybe you didn't switch that one on? Honestly, I never clean with it off (I'd assume the only people that do are those who have more heat-sensitive carpets they are cleaning). If I'm steam cleaning on a day where the sun is glancing across the carpet while I'm cleaning, I can see the "steam" (water vapor) coming up from the front of the machine. The water going in is definitely not as hot as the carpet is after cleaning, so that heat had to come from somewhere (I usually clean barefoot so definitely feel the heated carpet)! That said, "steam" is probably a bit of an over-statement. I'd be scalding my toes if the cleaner was literally heating my water to 212 degrees Fahrenheit before putting it on the carpet! The "steam" I see is water vapor, far cooler than actual "steam". That said, "steam" seems to be a term of art in household products; "cool steam humidifiers" etc all use "steam" as a generic term for water particles in the air instead of actual steam (I would not really want to be sitting next to an actual steam humidifier).

In any case, I'm rather happy with our many-years-old Bissell. The only complaints I have are that the hose doesn't stay wound on the machine (and I never use it anyway; we have a smaller portable steam cleaner - also from Bissell - which we use on stairs and upholstery instead of the "monster"), and that the bladder-inside-dirty-water system is just plain impossible to really get clean on a routine basis (although I have managed to thoroughly disinfect it a few times). It does leave the carpets a bit damp if I don't do a drying-only pass, and I am toying with the idea of buying a Hoover to see if that will get the job done as well more efficiently. Quality-wise, though, this Bissell has stood up to a few years of quarterly use in our old house (one dog, darker carpets, less dirty being tracked in from outside) before we replaced the carpets with hard flooring, and now two years of near constant use in our new home (4000 square foot home all carpeted with light beige carpeting, housing three dogs and six kids; the cycle here gets every common room cleaned once every 2-3 weeks, and the bedrooms cleaned every two months). The kids have put it through quite a bit of abuse, and I've had the thing pretty much completely taken apart a few times (one time someone decided that a doggy mess in the house didn't need to be picked up before steaming the stain on the floor and just sucked the whole liquid mess through the steam cleaner; I was sure that was the end of the machine, but was able to get it thoroughly cleaned after a few hours of cursing under my breath).

My carpet-cleaning process with the Bissell is to:

1. Thoroughly vacuum. This is critical.

2. Starting with an ~ 8'x8' section, have the machine set to "full solution" and "pretreat" and lay down a good layer of hot solution (again, this is hot; the heater is always turned on here).

3. Wait a few minutes for the pretreat to loosen dirt. If I'm doing a room which is only lightly soiled I skip this whole pretreat step, but see above for why that is pretty much never the case here.

4. Switch the machine to "clean" (from "pretreat" - this starts it sucking up from the carpet), and either leave it at "full solution" if this is a heavily-trafficked area or put it on "normal" 50/50 solution/water mix. On the same 8x8 section, but moving in an orthogonal direction (that is, if I laid down pretreat going north-south, I'll clean pulling it back towards me east-west), spray/suck while pulling the machine back over. This pulls out the pretreat solution as well as the solution being sprayed, so more is going into the dirty tank here than is coming out of the clean tank (which is an important thing to consider given Bissell's bladder-inside-tank design; if you pretreated then filled the clean bladder, you'll overfill the dirty tank here and need to empty it).

4a. If any spot you can see really dirty water coming up, go back over it or pull the machine across more slowly to get a more thorough clean there.

5. Switch directions again, and switch the solution mix to full-water. Do the same movement (but, again, back to north-south orientation) as with cleaning. This does a bit more cleaning, while also removing all the cleaning solution from the carpet (I used to not do this, but noticed the carpet would be "crunchy" after having been "cleaned").

5a. As before, watch the water coming up. If it is particularly sudsy still, go back over it again to make sure all the cleaner has been pulled up.

6. Switch directions again (sometimes I go diagonal here just to make it interesting) and repeat the same, but really slowly, and without spraying anything. This is a drying pass and pulls up most of the rinse water that otherwise would be left. If you can see the water coming up through the return spout, you need to go over that spot again or go more slowly (if you don't see anything, the flow of air forced over the carpet will be helping dry it which is what we really want here).

It is a lot of work, without a doubt, and honestly it is more or than it really should be given an ideal steam cleaning machine (even without "ideal" including a little motor to push the thing around ... when will iRobot come out with a steam-cleaning Roomba?). The switching directions is really necessary because of the traditional rolling-bristles approach Bissell takes (similar to how a thorough vacuum cleaning requires attacking each section of carpet from two directions so the beaters hit each fiber from two different directions). It likely wouldn't be necessary with the Hoover spinning approach. Also, the separate clean and rinse passes would likely be eliminated with the Hoover approach, if I'm reading the marketing materials right. With the Bissell, *nothing* happens on the "push out" stroke, and everything happens on the "pull back" stroke; so, you are doing twice as much work as theoretically necessary, and it seems like Hoover has recognized that and has a better design.

That said, with all that work, the Bissell's results are downright amazing. We get tufts of dog hair pulled up all over the place (the vacuum we use has fantastic suction, but maybe the addition of detergent or just water lubricating the hairs allows the hair fibers to release from the carpet and come up) that need to be picked up by hand, and it almost seems sacrilege to put the first set of bare-fot footprints in the fluffed-up clean carpet. The water comes out nearly black in the cleaning stage, and a muddy brown in the rinsing stage, so it is definitely getting the carpet cleaner. The dog-hair tufts tend to clog the little red "filter" mesh on the water so I make sure to clean those off at every dump/refill.

Posted on Aug 12, 2014 4:32:07 PM PDT
mjt says:
Have had two Bissells, which lasted NO TIME. They are hunks of junk. The Hoover had before lasted for years.

Posted on Jul 20, 2014 1:33:14 PM PDT
joe jordan says:
I've loved my Bissell for (about) 7 years. but I've had it apart a couple of times - there's not much inside. The water pump looks like something from a kids toy. I replaced it for around $25. (Ebay), and it seems to not work again. The water heating unit - which i liked - also failed. I won't bother with the Bissell again. Also, the new ones have motors half the size of the Hoovers - no wonder the Bissell leaves so much water in the carpet.

I've also found my Hoover vacuums (cannister) have laster far better than other brands I tried - no bits and pieces breaking off. I'm SOLD on Hoover, and I'll definitely take a chance on their shampooer.

Posted on Jun 13, 2014 6:36:53 AM PDT
Last edited by the author on Jun 13, 2014 6:39:55 AM PDT
Jim Gagnon says:
I have had a Bissell Pro-heat 2x for the better part of 7yrs and it has never broken. I must be the lucky one. We bought the Bissell bc of the reports that it was the Hoovers that broke more frequently. And, mind you, the Bissell statistics weren't that much better. But I've never lost suction, no plastic pieces have ever broken, which is amazing based on how much plastic there is. The sprayer area does get clogged frequently when you have pets and the hair gets caked up above the rollers. Just unclip the spray nozzles and remove the hair and click the nozzles back into place. I will say that it's a pain to clean the thing when you have a shedding dog around. Almost spend more time cleaning the steam cleaner than cleaning the spot on the carpet. But the take-away is that it's AMAZING how much MORE dog hair gets removed after steam cleaning, even after vacuuming immediately before cleaning. Which might be more of an indictment on the quality of my vacuum cleaner. My Bissell is a life saver and I wouldn't hesitate to recommend it to anyone, and have, and those people bought Bissell Pro-Heat 2x's as well and love them. Now, having said all that, I'd love to try a Hoover Max Extract and see what all the hoopla is about, if it can compare. I guess it *should* compare seeing as how it should benefit from 7yrs of advancements in technology since I originally bought my Bissell. The only negative I have, and it would be an all-around negative, is how much time it takes to steam clean a decent sized room by yourself (as opposed to a service). Probably takes the better part of an hour to do my 12x12 small dining room, longer to do the adjoining 12x18 living room. Granted I CLEAN, I make sure the carpets are wet and I spend time sucking up the moisture. Still, I'd rather spend my time outside getting dirty than inside cleaning up! LOL

Posted on Apr 29, 2014 8:41:50 AM PDT
Hey---still loving my Hoover Max-Extract here! Just a note about this model as opposed to the SteamVac Spin Brush models. A lot of my life revolves around dogs---dogs have hair. No matter how often or how thoroughly you think you vacuum, a shampooer is gonna dislodge a ton of hair you missed. Of course, you vacuum first---but your shampooer is going to accumulate great gobs of the stuff by getting it wet. What doesn't drop onto your freshly cleaned carpet is gonna stick some place in the shampooer--if it doesn't make it all the way through to the tank. You do NOT want a shampooer that requires a tool kit--or even a Phillips-head screw driver--to clean. Hoover must have actually read some of our posts and made the Max-Extract easier to clean. YEAH! When I'm done, I fill a cookie sheet with hot water, then set the front of the Max-Extract into it and let it suck up several go-rounds. I can then pop the scrubbing brush assembly out, as well as the plastic cover off---and clean up all the gunk before putting it away. Just so you know, I no longer use detergent on my rugs and carpets--NONE. I really wish I never had. The Max-Extract has an automatic mixing feature---I fill the reservoir with clear (not sudsy) ammonia---a natural grease cutter. You just won't believe the job it does---a half gallon costs about a dollar---you can do your entire house with less than a jug. All my area rugs are heat-set poly (DON'T USE AMMONIA ON WOOL!!!)---they brighten to new looking in minutes. Just a warning, though---DO NOT USE AMMONIA IF YOU HAVE CATS. The smell of ammonia is how they locate their litter boxes. Although there is no ammonia smell to your nose, your cat(s) will find it irresistible. Nobody seems to have just one cat either---could be disastrous to use this method in a house with cat(s)! The Max-Extract has an automatic rinse setting---you're just blocking the release of your detergent or ammonia when you use the rinse setting. Even with the water rinse, I wouldn't risk enticing a house cat to consider mi casa his casa, as far as his potty is concerned. My only regret is that I ever used detergent on my rugs and carpets. The Max-Extract sucks out enough moisture that your rugs and carpet will be dry in a couple hours rather than days. I have taken my rugs out on the deck to clean before---they dry really fast. I cannot imagine what this place would look like without having a good shampooer. I love my Max-Extract....

In reply to an earlier post on Apr 28, 2014 6:19:17 PM PDT
LD says:
What Hoover do you have?

In reply to an earlier post on Oct 28, 2013 1:25:15 PM PDT
Well how much it sucks is key! You have to remove the crud , right?

Posted on Aug 11, 2013 8:00:10 PM PDT
Mike says:
I have a Hoover SteamVac which is I would guess near 13 years old now and the only thing I've only replaced on it was the flexible hose for the tools, What annoys me about this is how often you have to keep draining the dirty water, I assume the new Hoovers are the same or smaller? I've never tried Bissell but from what it seems here it's prone to breaking.

My Hoover SteamVac is the F6020-900

Posted on May 22, 2013 6:52:01 AM PDT
Nicole says:
Thanks, Ann. Let us know how the off-white carpet cleaning goes! Did you happen to look at the Hoover Platinum Collection Carpet Washer? It's more expensive and maybe has some computerized features, but otherwise I can't tell the difference. The Hoover website makes it difficult to decipher between the differences in the models. I just want to make sure I'm getting a good clean and not leaving too much water behind. We have a pretty thick pad under our carpet, and the last thing I need are mold problems.
I also appreciate the ammonia info because I am careful about the chemicals I use in the house. However, I have read good things about Biokleen's Bac Out.
Bed Bath & Beyond only sells the 77 (not the 60) so I may try that since I can use a 20% off coupon. Plus, their return policy is pretty good so if I have issues at least I know I can take it back. :)

Posted on May 22, 2013 6:21:31 AM PDT
I had to look all over this thing to figure out whether it was the 60 or 77. It's the 60. I guess that's a stroke of luck, since the 77 has some problems. I wonder what the differences are between the models--might actually have no differences at all, other than something cosmetic. I'm going to shampoo some off-white carpet today, in fact. I CAN'T WAIT! I should probably stop calling it shampooing at all, since that infers I use a detergent for the job. That's my regret--that I ever used a soap-based product on my wall-to-wall. We live in the south---it can get so humid here. I have taken some of our area rugs out on the deck to clean them before---with any of my Bissel shampooers, it could take days for them to be dry enough to bring them back in. Plus, they smelled like detergent. Ammonia is a great grease cutter and removes some tough stains like blood. You will love the auto-mix feature--it gives you the option to rinse with plain water with the flick of a switch. You'd better order before it's taxed! Enjoy, Nicole!

In reply to an earlier post on May 22, 2013 5:56:18 AM PDT
Nicole says:
Ann - did you purchase the Max Extract 60 (FH50220) or the Max Extract 77 (FH50240)?
The 60 has decent reviews on the Hoover website while the 77 has awful reviews. Thank you so much for the cleaning tips! I have 2 dogs (plus we foster) in a brand new house with minimal carpeting. I'm now wishing we had skipped carpet altogether, but I may as well try to keep it as nice as I can for as long as I can. I've never owned a carpet cleaner before, and both Bissell and Hoover have some pretty terrible reviews out there. It makes the purchasing decision very difficult!

Posted on May 6, 2013 11:34:24 AM PDT
Hey! I'm so glad you asked! A crucial piece broke off my old Hoover Spin Vac---I was THRILLED! After doing a very quick search about fixing that old one---I ordered the Hoover Max Extract. In the distant past, I've rented my share of Rug Doctors, and last year, I fell for Stanley Steemer's $99 special. Nothing--not even the pros can compare their results with The Max Extract's. Hoover must have actually listened to people like me who love cleaning carpets. I bet they even read through this discussion board, because they made some very important changes that make the job a dream. For one thing, they've made it easier to take apart to clean---and you'll need to do that since it does such a spectacular job getting carpet really clean. No matter how well I vacuum before I shampoo, I dislodge a ton of dog hair that gets stuck in the front cowl. Now, that just snaps off. After I'm done, I fill a flat pan (like the bottom of a broiler) and suck all that water through the machine to keep it really clean. But, enough about cleaning it---let's talk about cleaning carpet. The Max Extract has a small compartment as part of the solution tank that holds your cleaning stuff and mixes it with the water when you have it set on clean. If you're just rinsing, only the water is dispensed and sucked back up--it actually has a rinse setting. Now---here is where I might stray from Hoover's directions---I have decided not to use any detergent in this machine--ever. I know, I know--it voids the warranty if you use anything other than their shampoo. I have found that on all my carpets and rugs (NOT WOOL!!!) respond fabulously to plain white ammonia. Hottest tap water in the tank--yes, they advertise "hot water cleaning" but water you put in is not in there long enough to be heated by whatever element is around the tank. Just not happenin'. But, the hottest tap water automatically mixed with the cheapest of cheap (non-sudsy) ammonia (about a buck and a quarter a gallon) will stun you how clean it gets your carpets! Plus, it stays that way---there's no sticky residue working its way to the surface afterward. Now--from what I've read, you can't do this if you have house cats. Since they're actually drawn to the ammonia smell (in urine), it wouldn't be such a hot idea to run it into your rugs and carpets. Unlike the smell of vinegar (which we got totally turned off to), ammonia puts no heavy smell in the air, and doesn't take days to dissipate. I smell nothing when I'm shampooing with ammonia in my Max Extract---but, maybe cats might...? We have two dogs--the two best house-trained dogs we've ever had. They have not been drawn to mark or piddle by the ammonia. I actually wish I'd never used carpet shampoo or Simple Green or anything in my wall-to-wall and area rugs--the ammonia rinses so cleanly, you'll just be thrilled. Plus, they meant it when they dubbed this machine Max Extract. It is one powerful sucker---everything will be dry quickly. My old Hoover (which, don't get me wrong, I adored) would keep sucking more out every time I went over my freshly shampooed carpet. The Max Extract simply can't get any more out---which is a very good thing. That means no over-saturated pad or backing, no moldy smell, and no big delay putting your house back together. The Max Extract has three suction levels---you can use it to suck up spills if you want. But, I mean business when I go get this machine! I'm simply blown away at how long the carpets stay clean---no traffic paths show up at all. I read somebody's question about lost suction---there is a little plastic filter that pulls out but does not become loose from under the cowl right in front. The picture in the manual wasn't really clear about how that worked---but, I finally did figure it out and sure enough, there was gunk (dog hair and grit) in this tiny screen. The machine hadn't lost suction or anything---I was just cleaning it to put it away for next time. I wish I'd had the Max Extract from the day we moved in here. I have had no problems whatsoever---just marvelous results. I've done indoor, outdoor and indoor/outdoor---works on everything, even old stains. I would not use ammonia on wool carpets and rugs---but if you have pets, you probably don't have those anyway. Good luck---I think you'll be as thrilled with the Max Extract as I am.

In reply to an earlier post on May 6, 2013 10:14:00 AM PDT
jenn says:
Hello Ann, I was looking into purchasing the Hoover steamvac spin/scrub carpet cleaner Model # F5914900 or the hoover steamvac spin/scrub extractor Model # F5915100.In this post you mention the Maxextractor60 Model # FH50220. I was wondering if you decided to purchase a new hoover and if you are satisfied. Thank you!~Jenn

In reply to an earlier post on May 6, 2013 10:11:36 AM PDT
jenn says:
Hello, I was looking into purchasing the Hoover steamvac spin/scrub carpet cleaner Model # F5914900 the one you have mentioned here or the hoover steamvac spin/scrub extractor Model # F5915100.In a previous post you also mention the Maxextractor60 Model # FH50220. I was wondering which one you decided to purchase and if you are satisfied. Thank you!~Jenn

Posted on Apr 4, 2013 11:49:33 AM PDT
[Deleted by the author on May 7, 2013 11:29:14 AM PDT]

Posted on Apr 4, 2013 11:47:33 AM PDT
linda says:
Please, Please...stay away from Bissell!! I have had 4 of them (and 4 big dogs too) and they all quit after just a few uses (maybe 5 cleanings max!) Customer service is terrible, they just are not the company they used to be. My saving grace was Costco ~ that would return/exchange them. Mine quit pumping out the solution and a new pump was the same as a new machine! I read the reason the pumps fail, besides being plastic is the hot water feature. Also you are supposed to flush an entire tank of clean water thru after each use...well, I never read that in the manuel. But even this last machine died after doing as told, after the third use. I am going to buy a professional cleaner this time (maybe) I only have 3 rooms of carpet, the rest is tile and I love my Hoover-Floor Mate for it...which is how I happened upon this board. I would guess I have read HUNDREDS of negative reviews regarding the Bissell Pro would think someone from the company would have fixed the issue by now. PS ..the Repair Guy is fantastic! He has a page that tells you how to take the pump apart to clean the gunk in there...even though it didn't work for was more help than I have ever received from Bissell!! If I sound pissed off...I guess I was, but venting here did help...thanks if you read and promise not to buy!!

In reply to an earlier post on Mar 11, 2013 12:43:33 AM PDT
Remove the dirty water tank and clean the screen on the left surrounded by the yellow gasket. Then pop off the front suction part by pulling up on the retainer under the large black rectangular gasket and pull down. There is another screen in there that clogs loosing suction. There is a section on the Hoover website stating this exact problem and it is also in your manual.

Posted on Dec 31, 2012 9:51:28 PM PST
nrm1030 says:
REPEAT of an earlier post on here:

Your post, in reply to an earlier post on Sep 13, 2012 9:15:39 AM PDT

Nancy R. Moore says:

my most recent post is just above yours on here....

my earlier one:

Bissell stinks.... I've had 3 and I even tried a $400 hoover which a piece broke off on the first use...

I will tell you what I have 'finally' learned to do... after using the shampooer fill a dish pan with hot water. Carefully immerse just the brush end/at an angle and suck up the clean water. this will clean out your hoses. In fact I don't even really put 'soap' in mine anymore. too many problems w/clogging. No need to get one w/heater as it does not really heat the water up anymore that the hot water you get out of your faucet.

The whole thing is "DO NOT PUT any solutions in any dispenser tanks. Get spray bottle and spray as you go... I have found this is 'THIS SEEMS TO BE THE ONLY, AND I MEAN ONLY SOLUTION' of all and any of these machines.

I have taken many apart, even cleaned out corosion in the heater core, all to no avail... Since using my dishpan cleaning method, following my spray bottle use, I have had no further problems....

IT IS THE SOAP build up that causes all of these problems. It is a bit of a hassle to clean out the whole machine but believe me the 'dishpan' cleaning give any and all a complete cleaning. Again DO NOT put any solution anywhere in the machine.... use a spray bottle. I have one for 'deep stains' which I used as needed on the stain itself. then upon cleaning the whole carpet I use the regular cleaner in a spray bottle.... Good luck...

In reply to an earlier post on Dec 31, 2012 7:34:22 PM PST
missmac says:
The MaxExtract77 is junk. I have probably used mine three times and is no longer has ANY suction.

Posted on Oct 14, 2012 12:17:53 AM PDT
I bought my Hoover SteamVac SpinScrub on Thursday. It was assembled at the sweeper company where I purchased it. I took it out today (Sunday) to give it a try. After using two tanks' worth of water/shampoo, I went to fill the clean water tank with more soap and water, and the tank wouldn't get filled up. It was leaking like a sieve from the bottom! I didn't even get an hours' worth of use out of something that cost me $200! I should have bought another Bissell! While our Bissell had broken handle issues almost from the day we bought it home, we actually got 14 years' worth of use out of it. Now I have a 1/2 shampooed area that I can't even rinse now because this machine is already broken. What a piece of junk! After this happened, I went online and found scads of complaints about this problem and that the issue is that the valves are leaking. Many times, the leaking valves were attributed to normal wear and tear. I don't believe less than an hours' worth of functioning time would be considered "normal wear and tear!" I have to take this shampooer back where I bought it to get fixed. How ridiculous!

In reply to an earlier post on Sep 13, 2012 9:15:39 AM PDT
nrm1030 says:
my most recent post is just above yours on here....

my earlier one:

Bissell stinks.... I've had 3 and I even tried a $400 hoover which a piece broke off on the first use...

I will tell you what I have 'finally' learned to do... after using the shampooer fill a dish pan with hot water. Carefully immerse just the brush end/at an angle and suck up the clean water. this will clean out your hoses. In fact I don't even really put 'soap' in mine anymore. too many problems w/clogging. No need to get one w/heater as it does not really heat the water up anymore that the hot water you get out of your faucet.

The whole thing is "DO NOT PUT any solutions in any dispenser tanks. Get spray bottle and spray as you go... I have found this is 'THIS SEEMS TO BE THE ONLY, AND I MEAN ONLY SOLUTION' of all and any of these machines.

I have taken many apart, even cleaned out corosion in the heater core, all to no avail... Since using my dishpan cleaning method, following my spray bottle use, I have had no further problems....

IT IS THE SOAP build up that causes all of these problems. It is a bit of a hassle to clean out the whole machine but believe me the 'dishpan' cleaning give any and all a complete cleaning. Again DO NOT put any solution anywhere in the machine.... use a spray bottle. I have one for 'deep stains' which I used as needed on the stain itself. then upon cleaning the whole carpet I use the regular cleaner in a spray bottle.... Good luck...

In reply to an earlier post on Sep 13, 2012 8:20:16 AM PDT
I have had my Bissell cleaner for abut two years. It has been in the shop once and now it has stopped suctionong the water. I am now considering Hoover's new machine. Found it at Walmart and it seems to come with several extras for cleaning. I have had two Bissells and have been dissatisfied with the quality of about eight uses. I thought by going up to the pet quality machine it would be better but made no difference.
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This discussion

Discussion in:  Carpet Cleaner forum
Participants:  52
Total posts:  137
Initial post:  Jul 22, 2008
Latest post:  May 21, 2015

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