I had been enjoying the 1 year free Student Prime and it said I could get my first year of Prime for half off. I thought, 'ok, I'll bite'.
Today I was trying to link my husband's Amazon account to my prime membership and unable to do so, I called customer service. They gave me a ton of run around and poor instructions. Finally they told me I still had a Student Prime Account. I told them 'no, that had expired and I had paid for this one. I had gotten an email for a special half off promotion'. They had no idea what I was talking about.
They said they would try and find the email and were unable to do so. They basically accused me of lying. They said there are things you can't do with a Student Prime Account, like link accounts or stream movies. I said, "but I have access to the free movies". They threatened to report it and have movies blocked from my account! I even asked to talk to a supervisor and got even more attitude.
I mean, how misleading is the email they sent me for the half off prime membership? If I remember correctly, when I had the free Student acct, I believe it said "student prime", now it just says "prime". I might be making that up... but I think that's what my account used to say. I have been with Amazon for 10 years, have an Amazon credit card and everything and have never had such bad service.