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Showing 1-25 of 99 posts in this discussion
Initial post: Feb 12, 2011 6:22:45 PM PST
poor delivery of product and having tracking shipments usps results

Posted on Feb 14, 2011 9:23:36 AM PST
L. George says:
Please don't ever ship USPS in my area. They NEVER deliver the package but just a piece of paper stating the package will be available for pick-up at the local post office by the next day. Sure, if I call and insist that they deliver it they will but takes up to 3-5 days later. I suspect they don't even carry the package in their truck ... I've watched them from my window while at home ... they just leave a form notice and off they go. I pay for delivery to my house, not "station to station". Having to take time off work and go wait in the post office lines is not what the postage fees are for. It appears that the USPS is really only for letters and junk mail these days.

Posted on Feb 14, 2011 11:14:34 AM PST
C. Sachs says:
L. George and Eudel
This is a customer message board and is rarely read by Amazon personel. If you wish to talk to someone from Amazon, the best way is to sign into your account and see if you can find the option of having someone call you--that option should be on a pull down menu from one of your orders.
If you cannot find that option, then google something like "amazon customer service" and see if you can find a phone number that way.
However, don't expect that you'll be able to request a particular shipper for your orders. You might have to find another on-line retailer who can provide that option.
Best of luck.

In reply to an earlier post on Mar 5, 2011 4:19:44 PM PST
Bill Bewitz says:
George,

You are way off base. They do a great job. The reason they take it back is so they don't leave it in a bad area for someone else to steal. And if you call them right a way they will deliver the next day. Isn't it funny how you get every bill on time? That's because the correct address is being used. I always think it funny when people say the Postal Service is so bad they just don't get it.

In reply to an earlier post on Mar 13, 2011 3:19:22 PM PDT
Tammy S Rice says:
I agree totally! I have waited for packages that some how never show up in my mailbox or post office lost. USPS is really getting bad and if you send packages use UPS.

Posted on Mar 15, 2011 4:35:08 AM PDT
5 full days my package still sets at my hometown post office what is going on! Government union workers?

In reply to an earlier post on Mar 15, 2011 3:49:55 PM PDT
Last edited by the author on Mar 15, 2011 3:51:01 PM PDT
Steve Miller says:
I agree with Bill, the only reason they wouldn't leave it is if it would not be safe, would get weather damage, or it required a signature. I don't know how many packages I've shipped but over the past 4 years I have spent over $25,000 on postage and I only remember them losing one package and to my knowledge none were damaged in transit. I've had a negligible number of complaints from customers. Their Priority Mail service is great, almost always delivered in three days or less. For my money, they do an excellent job and for small packages they are cheaper than any other service and no, I do not work for the Postal Service.

Posted on Mar 17, 2011 6:45:38 PM PDT
Zuzu says:
U.P.S. has been bad on delivering packages for years now, but now U.S.P.S. stinks too! Non delivery of packages..saying you weren't home when u were..saying they left a note when they didn't. Even saying the package was delivered to you when it wasn't. Calling the 1-800 # to have a package redelivered for 3 days in a row, and then it isn't. Calling them back and asking WHY..and they say..well the message is sent to them so it's SUPPOSED to be redelivered. Calling the post office but they are too busy to talk to you, call back tomorrow. I would say for me its RARE NOT TO HAVE A PROBLEM. Now I am expecting a package, that is of course very late, called the company twice..it was sent out. It had definitely curtailed my amazon orders, in fact all online orders. My sister even offered that I have stuff shipped to her house, but she is in another state and I only see her 3 times a year. I have better luck with physically LARGE packages...but I mostly buy books from amazon.

In reply to an earlier post on Mar 18, 2011 7:11:09 AM PDT
Killraven666 says:
Did you know that UPS backs up to the dock, every day, at every post office to drop off packages that the mail carriers deliver for them? Fed Ex as well...

In reply to an earlier post on Mar 18, 2011 7:12:27 AM PDT
Killraven666 says:
USPS employees are no longer government workers and haven't been for decades. Regulated by the govt but not run by the govt. Get your facts straight before commenting.

Posted on Mar 19, 2011 7:44:12 AM PDT
[Deleted by the author on Mar 19, 2011 7:44:29 AM PDT]

Posted on Mar 26, 2011 11:51:50 AM PDT
Rhea D. says:
Rudest employees ever! I think if you rub the guy at the counter the wrong way, meaning that you ask him to put an extra "priority mail" sticker on the package, that they deliberately try to lose the package. The guy today took it from me, put it in the bin and didn't even put the postage stamp on it- after being very rude to me. He wouldn't even say hello to me when I said hello to him when I first got up there.

how do incompetent rude people like that end up being employed by the USPS? Makes me rethink my stance on collective bargaining and unions in the public sector. I know he's probably a vet, but still......

In reply to an earlier post on Mar 26, 2011 12:08:51 PM PDT
Killraven666 says:
The USPS is not the public sector...As to being rude, complain to the postmaster.

Posted on Mar 27, 2011 12:58:36 PM PDT
Book Wolf says:
I've never had problems with USPS I've always gotten my packages on time or the day after scheduled date

Posted on Apr 4, 2011 5:08:55 PM PDT
John Ron-Je' says:
USPS sucks, bunch of lazy morons

Posted on Apr 5, 2011 5:18:59 PM PDT
Topanga Bird says:
In L.A., where I live in a multi-unit building, USPS always leaves my package(s) in the manager's office or, if they fit, in my mailbox. I know USPS has a bundle of problems but delivering to Los Angeles is not one of them.

Posted on Apr 14, 2011 12:06:23 PM PDT
I have problems with USPS as well. It's really frustrating when you checkout with two day shipping and don't get the item(s) until 3+ days later or in some cases never receive it at all. They seem to smush the cases of CD's and DVD's too...haha, I have nothing nice to say about the USPS. I'm not sure why Amazon uses USPS Priority Mail for 2 day packages either. I've never had a problem with UPS or Fedex smushing my packages or being late, I wish Amazon would not use the post office to ship my packages.

In reply to an earlier post on Apr 14, 2011 2:15:48 PM PDT
Killraven666 says:
UPS backs up to the USPS docks EVERY day. Drops off Amazon's packages for the USPS to deliver. Not to mention Barnes and Noble, QVC, Land's End, HSN, etc, etc, etc...Not to mention Fed EX who does the same...

In reply to an earlier post on Apr 21, 2011 9:51:13 AM PDT
Ellie says:
But are you a musician?

Posted on May 5, 2011 7:25:29 AM PDT
EP Steve says:
I don't have a problem the USPS or UPS. I live in a small community with no postal delivery. Twice in the last month I have ordered from Amazon and the product was not available to be shipped to a post office box. Amazon shipped it FEDEX, then transferred to the USPS. The package sits in the local post office for 5 days while they sort through the general delivery. To me this is not USPS's fault, it's Amazons. I order quite a bit through amazon, and overall am very happy with the service, but since they started having fedex drop-ship to the post office, I have found myself going more to the manufactures websites.

In reply to an earlier post on May 11, 2011 3:11:28 PM PDT
David Neal says:
You need to go down to your local post office and ask to speak to the post master from that office. Tell them exactly what you said here. If you don't feel satisfied, ask for the name of their superior and move on up the chain until you get it fixed. They'll ask you what day/time and probably ask you to desribe the carrier as it's not always the same person.

Posted on May 11, 2011 3:15:59 PM PDT
David Neal says:
Most service problems are the direct result of postal supervision (everyone ABOVE the actual workers) trying to squeeze more and more out of a shrinking work force. Sure you read that there are too many postal employees, the fact is, the USPS is one of the most top-heavy companies around. Complain to the post master of your local office if you aren't happy. Work your way up the chain if you must. I've done it and it worked for me.

In reply to an earlier post on May 17, 2011 4:16:10 PM PDT
how can i track my pkts when amazon is given the wrong address?
help

In reply to an earlier post on May 18, 2011 12:37:04 PM PDT
Last edited by the author on May 18, 2011 12:58:14 PM PDT
on the topic of using their own judgement for whether to leave a package or send it to an office,I REALLY hate that,VERY,VERY,much.I CAN'T DRIVE.i live in a great neighborhood...none of them needed to be signed. once when i told overstock they handled it so well,i got it delivered the next day and they told them not to do that anymore..now,i've just signed up for prime (2 day ship.) by their estimations they really did not mean that.it's not going to come in 2 days. i'll have to check but i think it may be late already.i like using overstock much better but they don't have the products and prices i need sometimes.oh,well

Posted on May 23, 2011 1:56:16 PM PDT
The Vuong says:
ups is such,take 7 working days still don't get my order item,next time don't use UPS to delivery
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