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Customer Discussions > kindle active content forum

Candy Crush is not c connecting to facebook on my kindle fire hd


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Showing 1-25 of 194 posts in this discussion
Initial post: Feb 9, 2013 4:22:57 AM PST
M. Leish says:
I have Candy Crush on my kindle fire hd but it is working properly. This game is not free and after purchasing I am unsatisfied since it is staying " Candy Crush Saga is misconfigured for Facebook". When will this problem be resolved?

Posted on Feb 10, 2013 7:27:52 PM PST
VincentM says:
i am getting the same message. strange thing is if you try and search for the game again it doesn't come up.. I think they removed it for the kindle fire hd

Posted on Feb 12, 2013 11:48:20 PM PST
P. gray says:
same here so cant get pass the level we are on as you need friends wish i had not paid for it =(

Posted on Feb 13, 2013 2:39:29 PM PST
I have also noticed that it no longer appears in the app store, now I wonder why that is? Really annoyed that I purchased and it won't connect with facebook. The main thing about candy crush is playing it against your fb friend's and being able to see where they are on the map. It's completely useless if you can't do that so I will no longer play the game on my kindle. What a waste of money!

Posted on Feb 14, 2013 10:06:39 AM PST
Did anyone find out why it not working an we paid for the app an it dont work waste of money

In reply to an earlier post on Feb 18, 2013 8:03:35 AM PST
Ktlt21 says:
m.leish. maybe you can try the free appoday or appgratis. you can çhoose to download a free app everyday on each site. i was able to get
the cabdy crush app for free so it was no big deal when i wanted to deleate it later. i know this is not the answer you are asking about but it has been a great way to try new apps on your i-phone. amazon offers a free app of the day you can sign up for.

Posted on Feb 20, 2013 8:49:07 AM PST
Melissa says:
I bought Candy Crush the day it was available and it works some what ok on my kindle. First you have to uninstall the facebook app, then connect candy crush to facebook using facebook in the browser. one connected you can re-install the facebook app, and all it good. The problem I have with the game is you can't make any in-app purchases because there is a glitch in the app and it tells me google app store is not installed, which is impossible to install on my kindle. But as long as my facebook friends keep sending me tickets and lives I shouldn't really need to buy anything. I am on level 68 and have it only on my kindle fire hd.

Posted on Feb 22, 2013 4:45:20 AM PST
Mand j says:
I also purchased candy crush the day it became available, am so annoyed I paid for an app that doesn't update, it goes to level 165 then no further, can only play levels already completed, think we should be reimbursed as they have obviously had problems with it, cuz the app and reviews have all vanished from the kindle! They need to sort it out.

In reply to an earlier post on Mar 2, 2013 1:40:52 PM PST
Deputy Clerk says:
I am dealing with the same thing!! What can we do to fix this??

Posted on Mar 9, 2013 2:40:02 PM PST
robin says:
It cannot get it either.

Posted on Mar 10, 2013 5:44:03 PM PDT
Last edited by the author on Mar 10, 2013 5:44:46 PM PDT
Karan D says:
When I called a couple weeks ago, I was told that candy cruch saga was one of the games they no longer offer on the kindle. Really sucks because I do have it on my IPhone but can't get it on my Kindle

Posted on Mar 12, 2013 8:33:28 PM PDT
I had the same problem but was able to fix it but uninstalling Facebook on my kindle and the relaunching the game. It then asked me for my Facebook login info and it connected to Fb with no problems.

In reply to an earlier post on Mar 13, 2013 5:13:24 AM PDT
How do I connect candy crush to browser? I'm not very computer literate.

In reply to an earlier post on Mar 14, 2013 2:02:29 AM PDT
Thank you for helping me fix my Facebook with candy crush game. It's working great now. Sue

In reply to an earlier post on Mar 14, 2013 8:12:19 AM PDT
I had the same problem but was able to fix it but uninstalling Facebook on my kindle and the relaunching the game. It then asked me for my Facebook login info and it connected to Fb with no problems.

In reply to an earlier post on Mar 14, 2013 10:47:15 AM PDT
Thank you so much. It worked. Sue

Posted on Mar 19, 2013 7:13:36 PM PDT
I am on level 161 on my phone, but on the kindle fire it won't let me get pass level 151, saying that it is under construction. May j how did u get to 165

Posted on Mar 19, 2013 7:16:32 PM PDT
It is connecting to Facebook fine once I uninstalled then reinstalled, but it won't go pass 151

In reply to an earlier post on Mar 22, 2013 5:51:03 AM PDT
Thank you very much. This solved my problem

In reply to an earlier post on Mar 22, 2013 5:59:36 AM PDT
T. Moore says:
I have not been able to find it in the app store! If anyone knows how to get it, please let me know :(

In reply to an earlier post on Mar 22, 2013 6:10:37 AM PDT
yea!!! Happy for you.

Posted on Mar 25, 2013 5:54:30 PM PDT
N. O'Reilly says:
I did that as well and everything was fine but all of the sudden I got disconnected from fb and I tried uninstalling and reinstalling again and still not working any suggestions

Posted on Mar 25, 2013 10:12:10 PM PDT
S. Wong says:
Well I was able to install candy crush saga onto my kindle fire through a process called side loading. it doesn't require rooting your kindle fire. I made a tutorial about it here: http://kindlefiregamer.blogspot.com/2013/03/tutorial-how-to-install-candy-crush.html

feel free to ask me any questions on there if you need help.

Posted on Mar 26, 2013 9:50:46 AM PDT
I have been playing candy crush for a few weeks now with no problems until yesterday when it no longer connected to Facebook have tried deleting and reinstalling but still not working. Anyone got any ideas why?

In reply to an earlier post on Mar 26, 2013 10:01:53 AM PDT
betsy says:
Are you able to connect to facebook? I have the game on my Kindle with no connection to facebook.
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Initial post:  Feb 9, 2013
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