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Customer Discussions > Kindle Book forum

Is it me, or is Kindle too fragile?

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Showing 1-23 of 23 posts in this discussion
Initial post: Jun 12, 2012 7:43:20 PM PDT
Last edited by the author on Jun 12, 2012 7:43:51 PM PDT
Quinton Blue says:
I have broken four now. Excepting for one instance, the broken Kindles came with a slight knock. In three instances, the Kindle was in the case. Is anybody else finding the Kindle as fragile as eggs?

Posted on Jun 12, 2012 10:57:55 PM PDT
Not I. I've had mine for over two years. It has never broken. I've dropped it on the carpeted floor a few times. I've shoved it in a backpack. Still no damage.

I think you must be using the heavyweight boxer definition of "slight knock".

In reply to an earlier post on Jun 12, 2012 11:33:08 PM PDT
I personally think it's you. I've had several Kindles, my kids have had Kindles and we've never broken one (knock softly on wood).

Posted on Jun 13, 2012 1:34:59 AM PDT
Sue says:
It must be you because my son and I each of two Kindles and have not had to replace them yet. I droped my Fire on the floor (accidently) and it still works fine. I do not recommend this but it was just an example.

Posted on Jun 13, 2012 4:55:27 AM PDT
Rick G says:
I assume you're talking about the e-ink readers and not the Fire. If so, I don't think it's just you Quinton. We've broken two in our house, both of them from small (2-3 foot) tumbles off a bed to the floor. Each time, it's been the screen going wonky. I think the e-ink readers are tempermental that way. They might survive a large fall, but hit them just the right way (even softly) and they're toast.

Fortunately, each time Amazon has been absolutely awesome about helping us out...especially since they didn't have to. As much as I love Apple products, like the IPad, they'll stick those warranty terms in your face. Amazon, on the other hand, seems to go out of their way to please.

Posted on Jun 13, 2012 6:56:45 AM PDT
Book Worm says:
i had the original kindle and about 2 years ago i dropped it on a carpeted floor ... it worked by the top half print disappeared. kindle was great about it and replaced it with a refurbished kindle. ultimately, i bought an iPad and gave my first generation kindle away. stupid! i found that having an iPad prevented me from reading... too many distractions. about 3 months ago i got the kindle touch ... straight out reader ... have never read so much in my life.

In reply to an earlier post on Jun 13, 2012 7:23:04 AM PDT
Splinker says:
Which kindle?

In reply to an earlier post on Jun 13, 2012 7:57:30 AM PDT
Book Worm says:
kindle touch ... love it... nothing like an ereader for doing just that, reading!!!!

In reply to an earlier post on Jun 13, 2012 8:24:56 AM PDT
Splinker says:
The older ones may be more hardy.

Posted on Jun 13, 2012 9:46:57 AM PDT
I have a KK3G and other than the problem with the metal hooked cover with which it came, I have had no problems whatsoever.
Amazon gave me a credit towards a new cover since the metal hooked one caused the Kindle to shut down completely. Since I installed the new cover all has been well. I've not dropped it at all, but I do carry it around in my purse and it has taken quite a few knocks in there with no issues resulting.

In reply to an earlier post on Jun 13, 2012 9:51:16 AM PDT
Splinker says:
My Kindle is about four years old. Still works fine.
Your reply to Splinker's post:
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Posted on Jun 13, 2012 9:36:48 PM PDT
S. Clapp says:
i am on my third kindle, my 1st kindle i broke i accidently spilled pop on it, did not really see it liveing after that. the one i just returned was defective i guess, part of the screen just stoped working for no reason at all.

In reply to an earlier post on Jun 13, 2012 10:15:29 PM PDT
Avery says:
Nice of you to validate the OP, I was getting a bit irritated at the "must be you" and "heavyweight boxer definition of 'slight knock" -- rather than "Well, mine hasn't broken, but let's see what others have to say before going all judgmental."

For the record, mine hasn't broken, I've had it -- oh, six months or so? I haven't dropped it, but I carry it in my bag or in backpack when I go to the gym, and it takes its fair share of knocks. So far, so good.

Enough people have mentioned that theirs have broken easily to validate the OP's statement. A combination of bad luck and perhaps getting a Kindle or two that weren't made as well, could easily cause what Quinton's has experienced.

You never stated whether it was the ereader or the kindle fire. I have the e-reader version, the latest, with Wifi and 3G, in a somewhat padded carrier-case. I was tempted to get a Fire, but there are too many things that aren't quite right with it yet (no SD card, for one) - I'll wait for Amazon's second outing with a tablet, but the regular e-ink Kindle seems to work decently for me so far.

Posted on Jun 14, 2012 6:21:07 AM PDT
Prin says:
Sorry to say but I think it must be you. I have 2 Kindles that I carry in my purse everyday (there is EVERYTHING in there) and they are great. I do have them in cases (duh) and I think that is my saving grace. Why have 2 Kindles for 1 person? I have the keypad 3 and 4 and love them. I have things for my grandchildren on both of them so if I have them there is always something on one of them that they want to read or a game to play. I have always loved to read but with my Kindle, I read all the time and ABSOLUTELY love, love, love it.

Posted on Jun 14, 2012 7:50:41 AM PDT
HJ Leonard says:
I have 3 e-ink kindles. The oldest is a 2nd gen 3G (about 3 years old). They've been accidentally bumped from tables, shuffled around in purses, stuffed in suitcases for international travel, etc. No problems at all. And one of them belongs to my 9 year old, who reads under the covers.

You didn't say what kind of cases the kindles were in, but we have the Amazon lighted covers on all of them. Maybe they protect better?

Posted on Jun 18, 2012 6:13:35 PM PDT
My old original Kindle 1 has been dropped, splashed, etc. so many times I lost count over the past 5 years, but it keeps on chugging along (though it eats batteries now, and has some bad eInk pixels like someone scribbled in one spot, and actually there is a crack slowly growing, in the plastic in the lefthand side "next page" button).

Our new K4 Basic eInk has been dropped a couple of times with no signs of damage (yet).

Our Kindle Fire tablet, I think the kid dropped it once so far, with no damage yet fortunately.

All of them have leather cases which help soften any impacts.

In reply to an earlier post on Jun 18, 2012 7:20:34 PM PDT
I have the original Kindle, and I've taken it to India on a backpacking trip. It's still in perfect condition. I love it, and I recommend it to everyone.

Posted on Jun 25, 2012 7:21:44 PM PDT
K. Segar says:
I have a new Kindle Keyboard and that thing is durable. I am super rough on it and take it with me everywhere, either in my purse or my laptop bag. It gets dropped a fair amount too.

In reply to an earlier post on Jun 25, 2012 7:39:22 PM PDT
Scamp says:
Which Kindle was this? Was it one of the e-readers or the Fire? I would also be interested in hearing about what specifically occurred when your four Kindles were broken. What were the symptoms of breakage? Actual broken parts, like the screen or casing? Lines on the screen? Blank screen? Refusal to turn on?

There were some issues with the K3 release and some of us who had to return the Kindles multiple times were taken to task. Interestingly enough, though, the issues were *not* related to fragility or easy breakability. The issues were about letter rub-off on keys, perpetual spontaneous restarts, *vampiring* batteries, etc.

I have had incidents occur with my Kindles, including dropping on a tile floor, but nothing bad happened. The only thing that killed one of my Kindles was rolling a heavy cart over it. (Yeah, really wise, eh? I have no clue how the Kindle jumped from the shelf I put it on to the floor!!!) Amazon sent me another one at half price (beyond warranty), so I can't complain.

I wish you would provide more information. I don't wish to dismiss your complaints, but four does seem like a lot. I've never had a Fire, so I'm not sure if they are more fragile.

In reply to an earlier post on Jun 27, 2012 4:04:24 PM PDT
Prin says:
I am actually the proud owner of 2 keyboards and I asolutely love them and carry them with me constantly! I do keep them in my cases, but I carry them in my bag and that is often called the "the black hole" because it is sooo big and contains a pile of junk. I think the Kindle is very durable!

In reply to an earlier post on Oct 15, 2012 9:03:28 AM PDT
Peter Blood says:
Apple once fixed for free for me a Mac Pro that was out of warranty, no Apple Care and the repairs cost $2500. I would not paint Apple in any harsh terms in regards to how they handle warranties.

In reply to an earlier post on Oct 15, 2012 9:51:33 AM PDT
Last edited by the author on Oct 15, 2012 9:52:23 AM PDT
MommaCat says:
I saw someone post once that maybe they shouldn't leave their kindle on the floor because they stepped on it lightly and it broke. She guessed it wasn't as sturdy as she thought it was.

Everyone thinks differently and all I do is shake my head.

In reply to an earlier post on Oct 15, 2012 9:58:53 AM PDT
Helaine says:
I have had mine for over a year and I throw it in my purse and yes I have dropped it a few times and it works great no problems.
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Discussion in:  Kindle Book forum
Participants:  19
Total posts:  23
Initial post:  Jun 12, 2012
Latest post:  Oct 15, 2012

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