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Customer Discussions > Kindle Help Forum

Setup Kindle Fire without Credit Card?

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Showing 1-25 of 152 posts in this discussion
Initial post: Dec 7, 2011 5:52:21 AM PST
CAD says:
I purchased a Kindle Fire for a gift. The recipiant does not have access to a credit card. Can you use Amazon Gift Cards to setup and use the device without any Credit Card on file?

Posted on Dec 7, 2011 6:04:20 AM PST
Last edited by the author on Dec 7, 2011 6:05:08 AM PST
You need a credit card for apps I think. You can use a prepaid visa and then fund the account with gift cards.

Posted on Dec 7, 2011 6:15:22 AM PST
Yes, gift cards can be added to your Amazon Acct. via your browser. All orders will deduct from the gift card.

Posted on Dec 7, 2011 6:19:12 AM PST
CAD says:
Great, so you can do the gift card only.... no credit card on file at all?

Posted on Dec 7, 2011 6:59:03 AM PST
I'm not sure but I think a debit card works, too.

Posted on Dec 7, 2011 7:42:43 AM PST
CAD says:
This is for a youth and the parent will not likely want to give them access to Credit card numbers. They would be able to buy a Prepaid option, be it an Amazon Gift Card or some type of prepaid credit card.

I hope I can get a definitive answer because I may need to return this gift.

In reply to an earlier post on Dec 7, 2011 7:44:52 AM PST
ShirleyKat says:
Contact Kindle Support

Click Help at the top of most Amazon pages
Click Kindle Help, Video tutorials & Tools
Click Contact us (right column)

In reply to an earlier post on Dec 8, 2011 8:12:32 AM PST
SusanO says:
Did you get an response from Amazon? I have the same question.

In reply to an earlier post on Dec 8, 2011 8:14:29 AM PST
[Deleted by the author on Dec 8, 2011 8:14:55 AM PST]

In reply to an earlier post on Dec 8, 2011 8:19:28 AM PST
kj says:
I have the same question! I'm seriously considering returning the Kindle Fire I got for my 11 year old and getting a Nook Color if the Kindle allows 1 touch purchasing. A password should be required to make purchases!

Posted on Dec 8, 2011 12:11:37 PM PST
Dan Radom says:
I've been playing with my 15 year old daughter's kindle fire today. The only way I was able to get it to avoid downloads from the app store was to delete my credit card. Turning off 1 click didn't stop downloads from happening. I guess my options are ...

1. return it and get something better
2. add my credit card every time she wants to install some free app, and then remove it after.

There's no way I'll believe anything other than amazon hopes to increase app sales by designing the product this way. It sure leaves a bad taste in my mouth. I'll certainly consider this when I next need to make online purchases.

Posted on Dec 8, 2011 4:48:28 PM PST
Hello kj and Dan Radom,

Thank you for writing about parental controls on your Kindle Fire. Currently Kindle Fire supports parental controls with in-app purchases through the Amazon Appstore.

We wanted to let you know we are working on additional parental controls and we expect to make them available as part of the next software update for Kindle Fire.

When the software update is ready, your Kindle Fire will update automatically. You can also check back regularly online for more information about software updates for Kindle devices by visiting the help page below:


Best Regards,

J. Daniels
Amazon Kindle Customer Service

Posted on Dec 9, 2011 11:06:36 AM PST
CAD says:
I submitted the question to Amazon and part of the response said.

"Set the address as your default by clicking the link on the address labeled "Click here to make this your 1-Click default address." You may be prompted to associate a credit or debit card with the address, but entering one of these payment methods is not required.

After you've established a 1-Click billing address, you may redeem gift cards in Your Account that will be applied to your digital purchases:"

So that says to me that the recipiant of this Kindle Fire will not be required to use the Credit Card info, that we can enter a gift card only.

Thanks everyone.

In reply to an earlier post on Dec 9, 2011 11:14:11 AM PST
ShirleyKat says:
Dan, if your daughter is sufficiently interested in reading, both the Kindle Keyboard and Kindle Touch can be deregistered to protect your credit card. Once the approved books are downloaded, it can be deregistered with no harm (no loss of of content as happens on the Fire). Register it to load more content and then de-register again. It's easier than messing with a credit card.

There are a few games, but probably not as interesting to kids as the colorful touch kind.

I do have to enter my account password before downloading anything from Apple to the iPad. But that is a much more expensive tablet and not as easy to carry around.

Posted on Dec 13, 2011 7:32:49 AM PST
Barkster says:
I haven't been able to find a way to do it, I bought kindle gift cards and setup their own accounts and applied the balance. But when you got to purchase app it redirects you to put in credit card number for the one-click. Now I'm screwed cause I redeemed two $25 gift cards and I can't use them. I'm not giving my kids access to my CC

In reply to an earlier post on Dec 13, 2011 7:34:57 AM PST
ShirleyKat says:
Contact Kindle Support to see if they can help in any way.

Click Help at the top of most Amazon pages
Click Kindle Help, Video tutorials & Tools
Click Contact us (right column)

In reply to an earlier post on Dec 15, 2011 7:19:14 PM PST
CAD says:
Please let us know if the Help from Amazon corrects this for you.


Posted on Dec 18, 2011 10:10:02 AM PST
Keveros says:
I am currently in discussion with Amazon's POOR tech support on this very issue... I was given a Kindle Fire and a $50.00 gift certificate... All I can do is get $50.00 worth of books and cannot get apps or anything else... They refuse to allow anything unless you provide a Credit Card... I am afraid my friends would have been better off with the Nook or even a plain Kindle... To have the ability without access is atrocious when you cannot use credit cards (Lack of or refusal to use)... I am considering returning it and giving my friends back their money... What a Xmas Gift...

Posted on Dec 18, 2011 10:44:09 AM PST
Again, it's a licensing issue that Amazon has no control over. Purchase a prepaid visa card and use it in place of a credit card or return the gift.

Posted on Dec 20, 2011 6:51:21 PM PST
Keveros says:
It's another way for corporate to take away your freedoms... You can't buy any device that you actually can own and do with as you please, they control it and you as long as it is in your possession... What next..? Pencils that only write certain words..? The whole world is becoming a licensing deal...

In reply to an earlier post on Dec 23, 2011 7:02:30 AM PST
D. Miller says:
I was unable to figure out how to get around the credit card issue, but my daughter had 40 cents left on a visa gift card, which after setting up a billing address and putting in the gift card number she was able to download all the free apps she wanted.

Hope everyone has a wonderful Christmas

Posted on Dec 23, 2011 8:59:51 AM PST
Sam SMith says:
The new update does NOTHING to help with the credit card issue. I want my child to be able to access wifi! What you need to put in place is the ability for them to DOWNLOAD FREE apps without the use of a credit card.
Either that OR set a password for any orders that REQUIRE a credit card. I am seriously thinking of returning this and going with an ipod touch. So far I am very disappointed in amazon's willingness to work with parents so kids can download free items w/ out the need for a credit card. VERY VERY POOR PLANNING ON YOUR PART AMAZON.

Posted on Dec 23, 2011 5:24:04 PM PST
Angela says:
I'm having the same issue. i think there are external programs you can download to require a password before allowing purchases. I'm going to have to find one i guess. we have an ipad too and you can't buy anything without a password and that's without having to download any additional programs.

Posted on Dec 23, 2011 7:00:51 PM PST
lisfolks says:
Same thing here - bought two Fires for my grandkids, only to find that a credit card is required to download - even free items.

I was able to set up accounts for them at Amazon.com. I was able to set up a gift cert by providing only a billing address - but no credit card - so I thought it would be fine. Nope.

The books I got for them with their accounts showed up immediately upon network connection with the Fires - nice. However, trying to download a free app required entry of a credit card - so I called Amazon support (or, rather, they called me via their callback system).

The support guy said that the reason they need the credit card is to verify that the Fire is actually tied to a US address. They only have authority to sell to US customers, so the credit card is the only way they have to verify that the Fire is actually tied to a US address. That's ridiculous, though, for two reasons at least:
1) Apple sells stuff that is limited to the US, and they don't require a credit card to prove it.
2) I've already found web sites that tell non-US customers how to get around the requirement (using their own international credit card, but with a US billing address).

The support guy says that Amazon recommends providing a prepaid credit/debit card as the payment method. However, they WILL attempt to access the account if you run out of gift cert value. He says if the card has no balance, the purchase will simply be declined, but Amazon will still transfer free items.

My problem with the prepaid card solution is that those cards usually have fees associated with their transactions. You have to pay for the card in the first place - extra cost. Then, whatever per-transaction fees they have. On top of that, they're specifically recommending Walmart prepaid Visa cards, which suggests the requirement may have a profit motive attached to it. So, I looked up the Walmart card agreement - there are fees for loading the card (unless you use direct deposit from your payroll), fees for every transaction, and, on top of that, monthly maintenance fees just for having the card. There is no way I'm going for that!

Finally, I just don't think I should have to do it. They can see the IP address used for the transaction, and they can tell whether the transaction is occurring in the US or not by that.

The tech support guy was great, but Amazon's credit card requirement is NOT.

Posted on Dec 23, 2011 7:09:24 PM PST
Last edited by the author on Dec 23, 2011 7:09:56 PM PST
You're making the prepaid thing more complicated than it has to be. Any pre-paid card will do as long as it has an expiration date. Yes, there is a set-up fee, but you can use the balance on the card to purchase an Amazon gift card to apply to the account and then continue to fund the account with gift cards. The card will work until the expiration date is reached, even if there is no balance on the card. Inconvenient? A little, but a good workaround if you don't want your card on the account.
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This discussion

Discussion in:  Kindle Help Forum
Participants:  109
Total posts:  152
Initial post:  Dec 7, 2011
Latest post:  Nov 23, 2014

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