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Customer Discussions > Kindle Help Forum

Kindle Fire backup/restore?


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Showing 1-25 of 38 posts in this discussion
Initial post: Nov 30, 2011 6:54:56 AM PST
Ok, this isn't about books, etc - necessarily. And no, the "Cloud" doesn't cut it.

Is there an app that will do a backup/restore of a Kindle Fire, restoring all apps, books, documents (the stuff I either sent from my PC or emailed to my Kindle address), and most importantly ALL SETTINGS, ETC. (Amazon account, email accounts, app settings, etc).

I want something that doesn't rely on a network, wifi, etc since I may neon the road and unable to connect to anything but my laptop, etc. this feature also allows me to set "restore points" if I decide to go back to the "way it was", etc.

In reply to an earlier post on Nov 30, 2011 7:34:45 AM PST
ShirleyKat says:
Connect your Fire to your computer via USB. Look inside the icon/drive for its contents and copy those folders to your computer. That gets most of the data; it doesn't get the apps though. I haven't turned on hidden files on my computer to see what else is on the Fire, so there may be more you could copy.

Posted on Nov 30, 2011 9:00:19 AM PST
Thanks - already guessed that, but that only gives you access to 'sdcard' directory, I believe. I'm assuming that there are lots of other settings/things in the acct, config, data, etc, and root directory ("/"), at a minimum. Not connected right now, but I don't think you can access those from just a USB connection (using AndroExplorer to see those dirs).

Posted on Mar 8, 2012 5:07:14 PM PST
Mrs Andujar says:
I Really Need to Backup my game Dungeon Defenders Because my account resets because all the cheats and mods ihave

Posted on Mar 8, 2012 5:23:24 PM PST
Judy Bruce says:
How do I send books on my Kindle Fire device back to the cloud...I am getting close to filling up my storage on my device.

In reply to an earlier post on Mar 8, 2012 5:47:21 PM PST
@Judy: Tap and hold on the title and then select the appropriate option, probably Remove from Device. That will take the book off the Fire and leave it in the cloud/archive.

Posted on Apr 25, 2012 3:56:40 PM PDT
Can I back up my address book and notes to the cloud or another program somehow so I don't lose anything?

Posted on Jul 5, 2012 2:15:46 PM PDT
Can custom bookmarks be restored if the Silk browser is reset/cleared?

Posted on Aug 16, 2012 7:20:34 AM PDT
How do I back up and restore my kindle apps? My tapfish has the message "application tapfish(process.com.bayview.tapfish)
has closed unexpectedly. please try again. The stupid game is addicting and I've spent money playing it so I want to save my fish tanks and fishbucks, etc. until I can figure out why the game has stopped working. don't know what to do or how to do it.
donna

In reply to an earlier post on Aug 16, 2012 7:22:58 AM PDT
The apps themselves are available to download from Amazon as often as you want. The data associated with an app (progress, level, settings, etc.) can't be backed up in most cases.

You should go to Settings, More, Applications, find that game, and do a clear data on it.

In reply to an earlier post on Aug 16, 2012 1:52:17 PM PDT
Thanks for your quick response

Forgive my ignorance but the word "clear" makes it sound like all my data will be "cleared" as in deleted? I'm trying to find a way to hang on to all of it and get it working again

In reply to an earlier post on Aug 16, 2012 2:23:12 PM PDT
You'll have to see if the app developer has any answer for you, then. That really isn't a Kindle or Amazon question.

Posted on Aug 17, 2012 12:12:04 PM PDT
Judy Bruce says:
My Kindle Fire no longer rotates the info on the screen as I rotate the Kindle--is there someone to reset it to do that? Rebooting did not fix it.

In reply to an earlier post on Aug 17, 2012 12:13:18 PM PDT
Click the gear at the top right, then click "Locked" on the left.

Posted on Sep 18, 2012 6:40:51 PM PDT
Rachael B. says:
hallo

my boys activated parental control by accident how can i undo this without a resset to default factory settings please help becaus i have a lot off stuff on it for my job.

regards kris

In reply to an earlier post on Sep 18, 2012 6:48:08 PM PDT
TuxGirl says:
Ask them what they set the password to be.

Or, plug into usb, back up your docs, and then reset. There is no way around the parental controls password besides resetting to factory defaults.

Posted on Oct 15, 2012 6:06:21 PM PDT
[Deleted by the author on Oct 15, 2012 6:08:39 PM PDT]

Posted on Oct 30, 2012 8:43:10 PM PDT
I am also looking to backup certain apps. Yes, they are available to re-download but....I have a game which I do not want the latest version. The developer has changed the game into something not very useful for me. Therefore, I would like to preserve/backup this particular version of the game.

Any advice on this matter would be greatly appreciated

Thanks!

In reply to an earlier post on Oct 30, 2012 9:34:31 PM PDT
A. Dietz says:
Get Astro File Manager or ES File Manager. Use the back-up function to create a back-up copy of the apk file for the app(s) you want to save. Copy those apk files to a safe location.

In reply to an earlier post on Oct 30, 2012 9:46:29 PM PDT
Q says:
Does that also backup game progress? It didn't seem to for me. It seemed to only back up the actual APK install file.

I'm not sure, but it appears that game progress for many games is kept in the Android partition and can't be backed up unless one has an app specifically that does it. I have an Angry Birds game progress app that backs that up. But most of my games' progress is lost whenever I reset the Fire. And I use the Astro File Manager to backup the apps.

Also, I've noticed the newer edition of Astro File Manager no longer has the app backup section so I've resorted to my older copy of it.

In reply to an earlier post on Oct 30, 2012 11:29:49 PM PDT
Thank you! Your suggestion did the trick. I just had to figure out how to get the backup prompt. Pressing down on the game icon for a few seconds causes another window to appear with the "backup" as one of the selections!

In reply to an earlier post on Oct 31, 2012 5:46:52 AM PDT
A. Dietz says:
Q, no it doesn't back up game progress.

In reply to an earlier post on Nov 16, 2012 9:43:51 PM PST
Angel says:
the answer I got from amazon was sorry you spent months and lots of money on your games, here is a 10 dollar gift cirt. have fun starting over. not verbatum but you get the idea. worst of it was I lost my games due to my kindle fire had a defect and was replaced under warranty.

Posted on Feb 16, 2013 8:14:21 AM PST
Okami says:
I got the same answer as Jes M. from Amazon's support: app data (ie game saves, browser bookmarks, email accounts) cannot be transferred or backed up. The silly point is that resetting the device to factory setting is one of the required troubleshooting steps.

When I suggested Amazon should implement a backup feature, that similar products have, the answer was that Amazon is not interested in copying functionalities from competitors...

Kindle Fire is evidently still in its infancy, I hope it grows up quickly, or I'll have to switch platforms.

Posted on Feb 18, 2013 6:32:41 AM PST
M. Raymond says:
Please help. My son did something to wipe out all his games/apps on his KindleHD...how can I get it back?????? THANK YOU!
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This discussion

Discussion in:  Kindle Help Forum
Participants:  25
Total posts:  38
Initial post:  Nov 30, 2011
Latest post:  Feb 22, 2015

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