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excellent customer service

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Initial post: Feb 15, 2013 6:17:43 AM PST
Last edited by the author on Feb 15, 2013 6:19:07 AM PST
I want to say that I am extremely pleased with AMAZON.COM's customer support for Kindle. One of my kindles was defective (the connecting port was loose) and it was past the warranty period (of course). I contacted them and the sent me a replacement within a few days. They did NOT have to do that. I am totally blown away by their superior customer service. I have had a few occasions where I needed to contact amazon support and with each I have been completely satisfied. I wanted to leave a review but couldn't find anywhere on the site. So the next best thing will be to rave about it to all my friends both online and offline. THANK YOU AMAZON! True customer service is extremely rare these days. I will continue to shop with them and recommend them to everyone.

In reply to an earlier post on Feb 15, 2013 6:27:57 AM PST
Jaimelynn829 says:
I just wanted to say that I totally agree with you. Every time I have had to talk to Amazon's customer service I'm amazed at how awesome they are. They are the sole reason I went with my original kindle over a nook. Amazon definitely knows the way to a loyal customer is by providing quality service.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  2
Initial post:  Feb 15, 2013
Latest post:  Feb 15, 2013

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