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Customer Discussions > Kindle forum

Macbook does not recognize Kindle Fire


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Showing 1-25 of 58 posts in this discussion
Initial post: Jan 1, 2013 5:56:41 PM PST
Bryant Tabor says:
My Macbook Pro doesn't recognize my new Kindle Fire. Can't transfer items to Kindle. Any suggestions

Posted on Jan 1, 2013 6:07:37 PM PST
Fud53 says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Jan 1, 2013 6:10:06 PM PST
Bryant Tabor says:
Perhaps someone has had the same problem as me and can help before I contact Amazon?

In reply to an earlier post on Jan 1, 2013 6:14:34 PM PST
Arual says:
Bryant,

I can't help you with your question, but I sure like your response to Fud. He's rude to everyone. I wish he'd see what you wrote, but he won't. He posts and runs, never to return to the same discussion.

In reply to an earlier post on Jan 1, 2013 6:17:24 PM PST
N. Hall says:
Try connecting in the other USB port on the MacBook Pro. Try another USB cord if you have one. Shutdown your MacBook Pro and restart. If using Lion, you may need to go to finder preferences and tell it to show external drives.

These are all common things I try at school when a student has difficulty getting an external device to be recognized and usually one will work.

In reply to an earlier post on Jan 1, 2013 11:52:50 PM PST
Last edited by the author on Jan 2, 2013 12:19:04 AM PST
ME to TN says:
I have this same issue and have tried all the steps N. Hall has suggested. Another thread had this same complaint and found that it was another app on his computer that was preventing his computer from recognizing the Kindle as a device. Sorry I can't help, as I'm still trying to figure this issue out myself.

On edit: When I connected my KF to macbook with USB, this dialog box came up say some computers require a free-file transfer. It gives a link--kindle.com/support/downloads. This takes you to a page at Amazon that states 2nd Gen Kindle Fire needs this free transfer app for Mac users only. I downloaded it, but still don't see that my "Finder" is recognizing that I have the Kindle as an attached device.--
On Second Edit: I went to my application folder and clicked on the Android file icon and it opened a window that appears to be all the folders on my Kindle Fire. It still doesn't show as a device on my "Finder", but at least this way I can get to my Kindle files if I need to.

Posted on Jan 2, 2013 12:17:17 AM PST
http://www.android.com/filetransfer/

In reply to an earlier post on Apr 13, 2013 8:17:59 AM PDT
N. Jackson says:
Can you tell me how to tell Finder to show external hard drives? Thanks! I'm also having this same frustrating problem.

Posted on May 11, 2013 9:46:20 AM PDT
Is there no answer to this question of how to get the Kindle Fire to show up in the Finder?

Posted on May 28, 2013 1:33:46 PM PDT
Faith says:
I bought a book with a video enhancement for my Kindle Fire. I didn't realize it was a 1st generation Kindle and the video won't play. Is there any way I can watch it on my computer?

In reply to an earlier post on May 28, 2013 2:53:24 PM PDT
K. Self says:
Restarting worked for me.

In reply to an earlier post on Jun 7, 2013 12:07:47 PM PDT
hey thanks! this works..except I have one question...the books don't show up in my "books" section on the Kindle...any way to get them there?

Posted on Jun 8, 2013 10:28:32 AM PDT
[Deleted by the author on Jun 8, 2013 10:48:21 AM PDT]

In reply to an earlier post on Jun 29, 2013 7:38:25 AM PDT
Only books purchased from Amazon will show up in "books" All others will be in your "doc". Hope this helps

In reply to an earlier post on Jul 1, 2013 11:00:10 AM PDT
Thanks so much - info above worked like a charm!

Posted on Jul 8, 2013 11:44:21 AM PDT
I got the android app and tried adding some audiobooks from itunes but I can't find them anywhere on my kindle. This should be way more simple than it is but I guess not every device is like an Ipod.

In reply to an earlier post on Jul 8, 2013 11:45:41 AM PDT
Guess not.

Posted on Jul 24, 2013 7:51:10 AM PDT
My mac book pro is no longer connecting with my kindle account Ipad still does but not mac book pro why

Posted on Jul 30, 2013 10:19:56 AM PDT
martha says:
can I move music from my kindle fire to my MacBook pro?

Posted on Jul 30, 2013 10:21:02 AM PDT
martha says:
can I transfer music from my kindle fire to my MacBook pro?

Posted on Aug 25, 2013 12:28:13 PM PDT
Beth M Roe says:
After the kindle is connected via USB slide the yellow bar on your kindle, the screen will say "You can now transfer files from your computer to Kindle." The device will show up in Finder under SDCARD.

In reply to an earlier post on Sep 8, 2013 4:49:02 PM PDT
Martine Work says:
I have the same problem. Amazon kindle support sent me the link to download the android transfer, and on the Mac Pro I can see the files but not the device, and on my desktop mac 10.5X nothing works. When the android transfer is open you do not see the kindle files (books,doc etc).
Any new idea?
Martine

In reply to an earlier post on Sep 8, 2013 4:50:47 PM PDT
Martine Work says:
same problem here. whether I download a pdf file or a txt file from another site than amazon kindle we cannot see the books???
martine

In reply to an earlier post on Sep 16, 2013 7:13:56 PM PDT
Last edited by the author on Sep 16, 2013 7:17:04 PM PDT
Luiz Rodrigo says:
http://www.android.com/filetransfer/

Thanks, you solved the problem!!

In reply to an earlier post on Sep 16, 2013 7:18:40 PM PDT
:)

Glad I could help.
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Discussion in:  Kindle forum
Participants:  43
Total posts:  58
Initial post:  Jan 1, 2013
Latest post:  20 days ago

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