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Customer Discussions > Kindle forum

Warning - fake Amazon e-mails

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Showing 1-16 of 16 posts in this discussion
Initial post: Jul 16, 2010 1:28:40 PM PDT
Be on the alert -

Posted on Jul 16, 2010 1:29:27 PM PDT
sailorwind says:
Thanks for the heads up!

Posted on Jul 16, 2010 1:54:39 PM PDT
Debi says:

I hate these.

Posted on Jul 16, 2010 2:05:50 PM PDT
Thanks for this posting, M. :)

Posted on Jul 16, 2010 2:12:52 PM PDT
Thank you for posting ... we definitely need to be careful!

Posted on Jul 16, 2010 2:21:50 PM PDT
Pamela says:
Answer is simple and straightforward - don't ever go to a website via a link in an email. No matter who it is.

Posted on Jul 16, 2010 2:55:43 PM PDT
Tara says:
Good advice Pamela. I know I'm guilty of doing that :S

In reply to an earlier post on Jul 16, 2010 3:36:07 PM PDT
Or at least hover your mouse over the link and look at where the link will really take you, as opposed to where the email/link says it will take you.

Posted on Jul 16, 2010 4:46:35 PM PDT
BeeTee says:
Thanks for this. I have passed the word along to friends.

Posted on Jul 16, 2010 5:44:41 PM PDT
What if i have done this. :(

In reply to an earlier post on Jul 16, 2010 6:08:37 PM PDT
Thamara, if you answered a fake email from Amazon, and gave your email address, password, or other personal information you need to:

1. Change your password on Amazon immediately.
2. Make sure there are no unexplained orders on your Amazon account.
3. If you have stored credit card information on Amazon, you need to call the credit card company and make sure there are no fraudulent charges, from Amazon or any other place. They may have to cancel that credit card and have a new one reissued. (If you have more than one credit card stored on Amazon, you need to call for each one.)
4. Call Amazon and let them know. They will tell you if you need to take additional steps.

Additionally, if your password for Amazon is the same as the password for your email account you use to register with Amazon, you need to change that immediately. You shouldn't use the same password, but many people do.

Also watch your email account closely for any more of these types of scam emails - once you have accidentally answered one, you will usually get many, many more.

Here is some more information on phishing:

And what to do if they have gotten any personal financial information:

Posted on Jul 16, 2010 6:14:22 PM PDT
Last edited by the author on Jul 16, 2010 8:35:46 PM PDT
BeeTee says:
PB's advice is dead on.

Also, my cc company lets me set something up so that it emails me if my card is used to pay for anything over a certain amount, I get an instant email from them. It tells me where the order was placed/with whom and for how much. Check to see if your CC company does this. That can help you quickly identify if your information was compromised.

It might not be a bad idea to create a new email address and lose the old one.

Posted on Jul 16, 2010 6:23:38 PM PDT
Thank you BT. A new email address never hurt anyone. ;)

Also, think about any personal information you have stored on Amazon. Billing addresses, mailing addresses, phone numbers, other contact information, birthdays, etc. etc. ALL of that is available to anyone who signs on to your account with malicious intent.

Most of these phishers are just looking for your credit card info - they harvest what they can, charge as much as they can, and then move on. But if they want to spend some time sorting through your account, it can be a gold mine in addition to the credit info.

Not trying to scare you, but if you think you answered a phishing email like this, you need to take it seriously.

Posted on Jul 16, 2010 6:32:58 PM PDT
Bufo Calvin says:

I've spread the news a bit further.

Bufo Calvin
Amazon Author Central page:

Posted on Jul 16, 2010 8:44:05 PM PDT
I recieved one yesterday, but I did not give any info, but I did go to the link, stupid me. i hope everything is ok

Posted on Jul 17, 2010 9:32:29 AM PDT
I received two of them that virus detector sent to spam. They really look authentic. I called Amazon CS and they are aware of someone phishing. No comments on what they could do about it.

Hope no one gets caught here but the phishers.
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This discussion

Discussion in:  Kindle forum
Participants:  13
Total posts:  16
Initial post:  Jul 16, 2010
Latest post:  Jul 17, 2010

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