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Customer Discussions > Kindle forum

Kindle Fire transferred books appear as Docs

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Showing 1-15 of 15 posts in this discussion
Initial post: Nov 21, 2011 7:09:02 PM PST
I have a random assortment of free eBooks that I have downloaded over time. Up to now I have read them on Kindle for PC or Kindle for Android. Most of them are .mobi and my PC calls them "kindle content" but when I transferred them to my new Fire tonight I got a warning about settings not being transferred. Half the books are now viewable under books and can be sorted by author or title. The other half are under documents and I cannot sort by author.


Posted on Nov 22, 2011 2:43:58 PM PST
Hello William T. Cormode,

Hello Nichole McCue,

Only books purchased directly from Amazon that are in .MOBI file format will be accessible from the Books content library on your Kindle Fire. Any other .MOBI files will be treated as a personal document and accessible from your Documents content library Kindle Fire.

Here is a great resource found in our Help pages regarding Downloading, Streaming, and Transferring Files to Kindle Fire:

Best Regards,

Shannon A.
Amazon Kindle Customer Service

Posted on Nov 22, 2011 2:50:21 PM PST
AmeliaAT says:
That's really not a good way for the books to be organized. I don't look at the 200 mobi books I've gotten from Project Gutenberg and elsewhere as "personal documents." If I have a dozen books by Charles Dickens on my Kindle, I would want to see them all listed together, not in separate folder. But given that there are no collections on the Fire and I couldn't list all of my Dickens books in one collection even if they weren't segregated by where they came from, maybe this isn't seen as a problem by others.

Yeah, I can see that I'm not going to be buying a Fire any time soon.

Posted on Nov 22, 2011 6:53:41 PM PST
B&N will not allow us to put non-B&N books on their servers or Cloud. Amazon is allowing us 5 full free gigs to put our non-Amazon books and docs on the KINDLE cloud (as opposed to the general Amazon 5-gig Cloud that is also free). We can also choose to put them on our 5 gigs of General Cloud, just for backup.

ADD that now, if we put them in the Kindle Cloud area for our non-Amazon books and docs (Personal Docs Cloud) Amazon will SYNC them between or among our devices so we can keep reading a book or document on any of our devices as we go.

This is a feature, not a problem. NO other e-reader maker does this. And it's a feature we've long requested.

- Andrys

In reply to an earlier post on Nov 22, 2011 7:06:42 PM PST
AmeliaAT says:
Guess I'm just used to the e-ink Kindles. I wouldn't be using a Fire for reading books, for sure, if my authors are divided between books and docs. I do like the Cloud and appreciate the free storage, but that's not what I was talking about. I actually haven't put any of my books (non-Amazon) in the Cloud, but I do have a lot of them on my Kindle, and I'm able to sort them all in the same way, regardless of where I got them from. So for me, it's not at all a storage issue, but a sorting issue.

I think of personal documents as being pdfs for work, letters I want to have handy for reference, that sort of thing, not books.

Posted on Nov 22, 2011 7:37:29 PM PST
Last edited by the author on Nov 22, 2011 7:39:08 PM PST
The Cloud separation of Amazon and non-Amazon-purchased books applies to all the Kindles, the e-Ink ones too. It's 'personal' where you got them and not Amazon-purchased so it's not theirs... It's not really a sorting thing and they probably added 'docs' because mp3's and videos would not go to the Kindle Cloud.

We can still sort them on the e-Ink ones via the Collections. They haven't added a Collection-sort on the Fire but they were late to do that on the Kindle apps for PC and Mac too. It would be one more sensitive sync'g issue I don't think they felt they needed on initial launch as it could present problems for all the new buyers.

No, the Fire's not for reading but I find it less bothersome than normal once I turned the brightness way down and went to sepia tone background.

Definitely not something that would be particularly suitable for your needs...

- Andrys

Posted on Dec 24, 2011 5:40:44 PM PST
I wouldn't mind so much if ALL of my books downloaded from other sources went to Docs, but some do, and some don't...and there doesn't seem to be any rhyme or reason to it.

Posted on Dec 24, 2011 6:03:09 PM PST
Duodentes says:
A user on the MobileRead ( Kindle Fire Tips&Tricks thread (message No. 5) has posted a detailed fix for this. You have to use calibre (a free file conversion utility--google calibre) and remove a tag that identifies the book as a personal document. I re-converted several hundred DRM-free mobi files to remove the pdocs tag, and they all now appear in the Fire's Books section.

Posted on Dec 31, 2011 9:04:12 AM PST
Thank you TwoTooth. The Kindle folks trying to say this is a good thing are COMPLETELY WRONG!

Posted on Jan 10, 2012 12:38:40 PM PST
Last edited by the author on Jan 10, 2012 12:43:03 PM PST
Yes, this is an old thread. Kindle fire problem.
I'm having the same problems with Books vs. Docs.
First things first. Do NOT tell me some kindergarten story that my BOOKS are personal and therefore should go to "Docs." That is a load of manure!
This is MY kindle, not yours, not thiers, MINE! Next, my book is a BOOK! not a doc not a video, not a magazine... a BOOK! The books get sorted by Author. Docs do not and I dont want them to be either.
I want my books with my books!
Telling me that my books are personal and therefore not "allowed" in "thier area" on MY kindle is about as moronic as telling me I have to separate the print books I BUY from Amazon and the print books I buy from B&N and keep them in separate rooms in MY HOUSE.

So, what we have here is a need to have this fixed and not tell us stories as if I'm a child.
It's my kindle, I paid for it, I want my books in with my books. How hard is that really?
And why can't the kindle fire see inside a folder? That was possible when the Amiga was all the rage, do the developers not have this kind of technology? I can point them to an old Amiga and they can reverse engineer this devious software phenomenon....

In reply to an earlier post on Jan 13, 2012 2:41:48 PM PST
You can use a file explorer from the amazon market on the device, copy the files in to the "books" folder on your kindle, then reboot the device. I have done this several times and have not had an issue.

In reply to an earlier post on Jan 26, 2012 6:22:12 PM PST
Ummagumma says:

This doesn't work for me, even after the reboot books show as docs. Seems the only way to fix this is to go the Calibre route.

To the previous poster from November - you must've figured by now that Amazon cloud is pretty useless for Kindle as it will only sync the music and Amazon purchased content, not the books and photos you upload yourself. Given the plethora of other free cloud storage Providers this is a non feature. This is where Nook with it's expandable SD slot royally kicks Kindle's rear plate.

In reply to an earlier post on Jan 28, 2012 2:08:02 PM PST
Last edited by the author on Jan 28, 2012 2:18:17 PM PST
PIX1138 says:
The placement of your personal ebook collection within the Kindle Fire has nothing to do with where the items are stored. Instead it is governed by a metadata tag that informs the Kindle of where the ebook should be filed.

What you will want to do is download a program (mentioned above by TwoTooth), which is freeware and absolutely fantastic, called Calibre. ( It is available for Windows, Mac, Linux and they even offer a portable version, which would allow one to carry their entire collection on a removable storage drive.

Calibre will allow you to convert ebook formats (always use MOBI for the Kindle line), edit metadata tags (these are the bits of information that allow you to sort your collection of books by title, author, publisher, date of publish, order within a series, etc.), and also serves as a feature-laden ebook library management tool.

Instructions for quickly editing a library to appear in the "Books" section of the Kindle Fire are included here:

Best of luck with your new Kindle Fire, I am enjoying mine immensely! I find that it helps (a bit) to remember that it is just a media delivery device, and was not meant to function as much more than that. So when I find myself facing organization issues, (I am currently working on some author sorting issues), I just remember that at least I have it on my device, and it displays flawlessly when I open the file, which is the real trick. :)

AS A SIDE NOTE: "Amazon is allowing us 5 full free gigs to..." No. Amazon is not "allowing" us anything, and certainly not for free. They are a business, and a successful one at that. Anything they provide for us is paid for, either from our wallets or through its value as a "feature" used to entice new customers (and therefore, from our wallets). I love my Kindle Fire. Love it. I love what Amazon has accomplished early with the tablet computer movement, but I never fool myself into thinking that they are a trusted friend. They are a provider of goods and services which I love and appreciate, but they are still a business and I am still a customer. Also, this has absolutely nothing at all to do with the issue as the Kindle only syncs your purchased books, not your personal files, regardless of how you've formatted them to appear on your device. (This can be changed with the use of the separate, personal cloud storage that Amazon provides, but still would never sync your personal books with your purchased books.)

Posted on Mar 31, 2012 8:36:12 PM PDT
Kindle's not for reading? Funniest comment ever.

Posted on May 15, 2012 2:11:50 PM PDT
I have use Calibre to convert several epub books I have to .mobi files, AND removed the PDOC tag in metadata. I still cannot get these books to show on my actual Kindle Fire (even after a shutdown and reboot) though when connected to Calibre/Computer via USB cord they show up .... I am AT A LOSS on what to do .

I feel I am missing something VERY obvious ....
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Discussion in:  Kindle forum
Participants:  13
Total posts:  15
Initial post:  Nov 21, 2011
Latest post:  May 15, 2012

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