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DRM?


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Showing 1-25 of 377 posts in this discussion
Initial post: Nov 11, 2012 2:24:17 PM PST
Have bought a book, seems to have downloaded ok and shows on my kingle fire, but when i go to open it is says it is DRM protected??

In reply to an earlier post on Nov 11, 2012 2:26:32 PM PST
[Deleted by Amazon on Nov 15, 2012 12:57:33 PM PST]

In reply to an earlier post on Nov 11, 2012 2:38:44 PM PST
amazon kindle store

Posted on Nov 11, 2012 2:55:49 PM PST
Last edited by the author on Nov 11, 2012 3:12:05 PM PST
Winkinod says:
DRM (Digital Rights Management) is a technology that prevents the unintended use of digital content by the provider. If you bought the book from Amazon, you should be able to open it. Contact customer service.

Edit: It may have to do with you not being in the U.S.

Posted on Nov 11, 2012 2:57:23 PM PST
[Deleted by Amazon on Nov 15, 2012 12:57:36 PM PST]

In reply to an earlier post on Nov 11, 2012 3:06:18 PM PST
Last edited by the author on Nov 11, 2012 3:06:51 PM PST
The Blade says:
@H. M. Townsend

I'd bet that you have more than one Kindle reading device. Perhaps an app?

Kindle books have DRM (copy protection) which only allow the book to be read on the device for which it is downloaded. So, to put the book on another device, you have to download it again and make sure that the download is for the correct device.

It looks like you downloaded a copy intended for another device. That won't work. Buy once, download twice.

In reply to an earlier post on Nov 11, 2012 3:10:36 PM PST
[Deleted by Amazon on Nov 15, 2012 12:57:37 PM PST]

In reply to an earlier post on Nov 11, 2012 3:15:02 PM PST
Last edited by the author on Nov 11, 2012 3:22:42 PM PST
The Blade says:
Well, yeah. D'oh! I can read. You - maybe not so much.

You can load ANY book you want onto the device. The DRM doesn't stop that from happening. In fact, when an ebook is loaded onto the wrong device, what he is describing is exactly what happens. You get a DRM message.

Back on ignore. Geez.

In reply to an earlier post on Nov 11, 2012 3:24:03 PM PST
[Deleted by Amazon on Nov 14, 2012 2:39:56 PM PST]

In reply to an earlier post on Nov 11, 2012 3:27:06 PM PST
Last edited by the author on Nov 11, 2012 3:31:00 PM PST
The Blade says:
Yes, he did. And?

You need to go back to Pro school. How you ever became one is beyond me.

When you buy a DRMed book from Amazon and put it on the wrong Kindle device (it will load just fine) you get a DRM message when you try to open it.

Ask your fellow Pros. You know, the ones who understand what they are talking about.

Edit:
Plonk.

In reply to an earlier post on Nov 11, 2012 3:56:24 PM PST
I might have misunderstood, but I got the impression from the OP that the book was downloaded directly from Amazon to the Fire, rather than being sideloaded.

In reply to an earlier post on Nov 11, 2012 4:04:06 PM PST
The Blade says:
He doesn't make that point. It may be true that he did directly download it to his Fire, but he doesn't say that specifically. All he says is that it downloaded ok and shows on the Fire. If he has more than one device, particularly an app and tried to move it over then he would see exactly what he is seeing.

The point being that my advice addressed that possibility just in case that was the issue. We see people do just that kind of thing often, and this has solved similar problems many, many times so it sure isn't out of the realm of possibility.

An impression and a fact are two different things. The OP asked a decent question and deserved to get the answer I gave him as well as being told to go to Kindle CS.

In reply to an earlier post on Nov 11, 2012 5:37:38 PM PST
[Deleted by Amazon on Nov 15, 2012 8:56:51 AM PST]

In reply to an earlier post on Nov 11, 2012 6:03:41 PM PST
King Al says:
No, you're the one who needs to read. Saintly Brees correctly stated that the OP did not state that the book downloaded directly to the Fire -- read the OP carefully.

In reply to an earlier post on Nov 11, 2012 6:11:33 PM PST
BethW says:
Everything shows up on my Fire, whether I sent it there or not. Since I do not read on my Fire I have no idea if things can actually be opened there but there is no reason to think Saintly is wrong.

In reply to an earlier post on Nov 11, 2012 6:13:42 PM PST
[Deleted by Amazon on Nov 15, 2012 12:57:38 PM PST]

Posted on Nov 11, 2012 6:16:11 PM PST
Linda says:
I remember a couple of years ago when everyone on Kindle Customer Discussions were so nice and polite in their replies to one another. I miss those days.

In reply to an earlier post on Nov 11, 2012 6:16:46 PM PST
[Deleted by Amazon on Nov 15, 2012 12:57:38 PM PST]

In reply to an earlier post on Nov 11, 2012 6:26:45 PM PST
BethW says:
Yes. But only on the Fire does it show up on the home page even though it has not actually been downloaded yet. It is one of the more annoying aspects of the carousel. And if you are not used to it then you might think it has downloaded (as the OP thinks and Saintly questions) when it actually has not downloaded to the tablet.

In reply to an earlier post on Nov 11, 2012 6:49:03 PM PST
I don't understand that, maybe because I don't have a Fire. If it shows on the carousel and you click on it doesn't it download to the Fire? And, in that case, wouldn't it be the correct version for the Fire?

In reply to an earlier post on Nov 11, 2012 7:03:13 PM PST
Knuckles says:
Since the OP doesn't say that he actually downloaded it to the Fire, it could be that he downloaded it to K4PC and then tried to transfer that copy over to his Fire via cable. We don't know. If he did that, then he would get the message that he is concerned about. A lot of people have done that with their Kindles because they don't understand the point that Saintly tried to make.

And since we don't know how he got it on his Fire then having more than one opinion on what to look at can't be bad. I don't think so.

Frankly, Pete Down Under trying to ridicule another poster's attempt at helping is not very Forum Pro. Saintly only addressed the OP until PDU tried to shut him up. Very bad image to be projecting. Hopefully Amazon will note that attitude.

In reply to an earlier post on Nov 11, 2012 7:23:05 PM PST
[Deleted by Amazon on Nov 15, 2012 12:57:40 PM PST]

In reply to an earlier post on Nov 11, 2012 7:29:19 PM PST
BTW, you have been reported as well. There was no need for the behaviour exhibited here. It was rude and unnecessary.

Posted on Nov 11, 2012 7:33:15 PM PST
Last edited by the author on Nov 11, 2012 7:35:33 PM PST
Knuckles says:
I was about to post the same thing, Emerald. I also reported PDU. It was plain as the nose on my face that PDU's first post was intended to shut up Saintly. I saw that as a Forum Pro upset because someone else dared to try to help a fellow poster. I can't figure out any other reason that someone would post what Pete did.

To be clear, most of these Forum Pros are a great help. But not in this case.

In reply to an earlier post on Nov 11, 2012 7:35:43 PM PST
[Deleted by Amazon on Nov 15, 2012 8:59:11 AM PST]
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This discussion

Discussion in:  Kindle forum
Participants:  44
Total posts:  377
Initial post:  Nov 11, 2012
Latest post:  Sep 29, 2013

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