Automotive Deals HPCC Amazon Fashion Learn more Discover it Pink Floyd Fire TV Stick Happy Belly Coffee Handmade school supplies Shop-by-Room Amazon Cash Back Offer showtimemulti showtimemulti showtimemulti  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis AutoRip in CDs & Vinyl Water Sports
Customer Discussions > Kindle forum

Kindle Fire HD 7" Video Problems

Sort: Oldest first | Newest first
Showing 1-4 of 4 posts in this discussion
Initial post: Dec 18, 2012 4:22:38 PM PST
Maria says:
I recently purchased a Kindle Fire HD and have already encountered a few issues that I wanted to see if others were/have experienced.

First is when I watch movies or shows on Netflix. They are extremely fuzzy about 50% of the time. It's like you can see all the pixels and it really makes watching anything on it unbearable. Is this an app. issue or is it the Kindle? I have had 2 Netflix updates since and it still happens.

Next is when watching movies on another website I use the video is constantly freezing and I have to refresh the page to get it to play again. I know the owner of this website and they have personally looked into it for me and assured me it is nothing on their end.

Netflix runs great on out PC and PS3, even my mobile. And the other website works well on my PC also and I don't believe it's a internet issue.

Does anyone else experience anything like this? I find the freezing also happens when watching youtube videos, but it is a lot less frequent.

Posted on Dec 18, 2012 4:26:17 PM PST
Last edited by the author on Dec 18, 2012 4:26:27 PM PST
I have to say that it does sound like your internet connection. I notice that Netflix takes about a minute to "sharpen up" after I start watching a program, but it seems very clear once it does "sharpen." You can change the streaming setting in your account at Netflix to always stream the highest quality available. You might change that and see if it helps.

As for your friend's website, again, it sounds like your internet connection. Do you have other wi fi devices (like a laptop or another tablet) that you could test Netflix and this website with?

In reply to an earlier post on Dec 18, 2012 4:35:41 PM PST
Maria says:
I have a laptop that I use connected through wifi and it doesn't go fuzzy or anything, same for the other site, I can stream perfectly. I was unaware you can change the streaming settings in netflix though. Do I do this on my PC and it will apply to all devices? I will try this and see if it helps.

In reply to an earlier post on Dec 18, 2012 4:53:45 PM PST
Yes, change the netflix settings from your account while on your PC and see if that helps at all.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum

  Discussion Replies Latest Post
Critical Software Update for Kindle E-Readers
0 Mar 23, 2016
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
FREE Books and Chat - July 2016 633 1 minute ago
86th RAoK - Let the Games Begin 2312 4 minutes ago
Is there a way to sort/manage content into read or unread? 5 6 minutes ago
Discounted / Price Dropped Kindle eBooks III 9761 9 minutes ago
Audible books without subscription 35 27 minutes ago
Seeing Ads After Removing Special Offers 3 28 minutes ago
Paperwhite versus Voyage. 4 29 minutes ago
Kindle Touch vs. Kindle Paperwhite 23 32 minutes ago
We're Quirky And We Know It! Come Witness The Howling Dink, Hussy Turkey Hens, And A Veritable Plethora Of Other Beasts! So Geese! 4049 34 minutes ago
How to remove foreign dictionaries from Content 222 38 minutes ago

This discussion

Discussion in:  Kindle forum
Participants:  2
Total posts:  4
Initial post:  Dec 18, 2012
Latest post:  Dec 18, 2012

New! Receive e-mail when new posts are made.

Search Customer Discussions