Customer Discussions > Kindle forum

How do I restore my kindle 3G? - Screen went empty

Sort: Oldest first | Newest first
Showing 1-5 of 5 posts in this discussion
Initial post: Dec 17, 2012 10:23:18 AM PST
I was on the internet. I kept receiving the message the "security of site cannot be verified" After one minute, it stopped responding and then went blank. Anyone with any idea on what I should do?

In reply to an earlier post on Dec 17, 2012 10:26:51 AM PST
Just Peachy says:
Start by telling us which Kindle you have.

In reply to an earlier post on Dec 17, 2012 10:27:15 AM PST
Dittie says:
First try rebooting. While not plugged in, hold the power switch for thirty seconds and then don't touch it until it reboots fully, which could take several minutes. If that doesn't happen, contact Kindle customer service by clicking the blue Help link near the center top of this page, then the giant yellow Contact Us button.

Posted on Dec 17, 2012 10:31:18 AM PST
Pat, it is a Kindle 3G Paperwhite!

In reply to an earlier post on Dec 17, 2012 10:32:42 AM PST
Just Peachy says:
Then follow Dittie's advice.
You can't go to all websites using the 3G service on the Paperwhite - only Amazon and Wikipedia
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Thank you for your support of Amazon Discussion Forums. Due to the changing needs of Amazon Forums, we have decided to stop supporting the ‘Active discussions in related forums’ feature in order to focus on providing the most value for our customers.  

This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  5
Initial post:  Dec 17, 2012
Latest post:  Dec 17, 2012

New! Receive e-mail when new posts are made.
Tracked by 1 customer

Search Customer Discussions