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Customer Discussions > Kindle forum

I think they didn't send a Kindle HD but just the Kindle fire. Now what?


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Showing 1-12 of 12 posts in this discussion
Initial post: Nov 16, 2012 3:47:40 PM PST
Wildaseel says:
There is no identifying information on the kindle to say what it is. It just says Amazon and Kindle. So how do I know they actually sent the right kindle? I can't purchase HD apps because it says my kindle is not compatable. I cannot access anything on the kindle to say what kind of Kindle i got. I wonder if the person who packed it up just grabbed the kindle fire and not the HD? How can I find out?

In reply to an earlier post on Nov 16, 2012 3:48:55 PM PST
How large is it and is there a front facing camera?

In reply to an earlier post on Nov 16, 2012 3:54:01 PM PST
Last edited by the author on Nov 16, 2012 3:56:12 PM PST
A. Dietz says:
If there's a camera on the long side and two ports on the opposite long edge, a micro USB port and a micro HDMI port, it's a Kindle Fire HD. If there is no camera and no HDMI port it's a Kindle Fire.

ETA: If you've registered the device you can also go to the Manage Your Kindle page on http://amazon.com, click on Manage You Devices, and check to see which is listed. It will tell you if you have the HD model.

Posted on Nov 16, 2012 3:55:39 PM PST
Last edited by the author on Nov 16, 2012 3:58:42 PM PST
Wildaseel says:
It's the 7. I'm not sure about the camera. How do i access that? Oh darn the user guide says Kindle Fire HD.
So it must be an HD then. Ok so why can't I buy certain apps that say HD then?

In reply to an earlier post on Nov 16, 2012 3:56:41 PM PST
A. Dietz says:
Is Skype available as an app? The Kindle Fire HD will have it, the Kindle Fire won't.

Posted on Nov 16, 2012 3:56:45 PM PST
patty1955 says:
On the Amazon site, go to Manage Your Kindle, then Manage Your Devices. Under Type, it will tell you which Kindle you got.

Posted on Nov 16, 2012 3:59:13 PM PST
Last edited by the author on Nov 16, 2012 4:02:09 PM PST
Wildaseel says:
Thanks everyone. Yes It has Skype. Thanks Patty, I went to the site and found it. It's definitely HD

Posted on Nov 16, 2012 4:04:16 PM PST
Wildaseel says:
Well I have to admit then I am stumped as to why I cannot purchase some of those HD apps and games

In reply to an earlier post on Nov 16, 2012 4:07:33 PM PST
 nospin  says:
What message do you get?
Does it say incompatible below the buy button?

In reply to an earlier post on Nov 16, 2012 4:08:49 PM PST
Wildaseel says:
yes.

In reply to an earlier post on Nov 16, 2012 4:12:49 PM PST
 nospin  says:
It could be the app has not been vetted by Amazon either because the developers did not ask or another reason.

The app store is curated which means we are protected from apps that don't play well together. There are plenty of other apps to keep you busy - check the app dtore every day for the free app of the day.

Posted on Nov 16, 2012 4:17:41 PM PST
Wildaseel says:
Thank you so much. My kindle is definitely keeping me entertained as it is.
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This discussion

Discussion in:  Kindle forum
Participants:  5
Total posts:  12
Initial post:  Nov 16, 2012
Latest post:  Nov 16, 2012

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