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Customer Discussions > Kindle forum

Kndle Fire APO/FPO Deliveries

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Showing 1-20 of 20 posts in this discussion
Initial post: Nov 14, 2012 9:48:40 PM PST
I have read on several web sites that the USPS will be lifting the ban on delivering devices containing lithium batteries. I assume this means that the Kindle Fire will be able to be shipped to APO/FPO addresses. Has anyone else heard differently?

In reply to an earlier post on Nov 14, 2012 10:39:59 PM PST
Christopher - I haven't heard anything about this. And I ship stuff to my sister (living on base in Germany) and my BIL (deployed to Afghanistan). It would be nice if this were true. Then I wouldn't have to be so "creative" *cough, cough* on the forms I fill out.

I just shipped something a couple of weeks ago and my great shipping man ( I ship USPS, but go to a shipper who is much more efficient than the PO) never said anything about this to me, either.

Posted on Nov 14, 2012 11:03:03 PM PST
CBRetriever says:
Actually, since Amazon themselves won't whip Kindle Fires outside the US, lifting the ban is moot in this case.

Plus they're only fully functional in 7 countries (Japan, the UK, Germany, the US, France, Spain and Italy) and must be registered to the country in which you're living, shipping one is kinda moot also.

In reply to an earlier post on Nov 14, 2012 11:12:11 PM PST
True. But it would be nice for shipping Kindles that will work overseas. For example replacing broken Kindles for deployed servicemen or their families based in a foreign country.

But you're right. The Fire won't work anyway.

Posted on Nov 14, 2012 11:14:09 PM PST
Jamie says:
Straight from the USPS website I was trying to get a kindle paperwhite today and amazon still denied me though.

In reply to an earlier post on Nov 14, 2012 11:17:44 PM PST
CBRetriever says:
that's because Amazon is not shipping the paperwhite outside the US

In reply to an earlier post on Nov 14, 2012 11:30:06 PM PST
Jamie - Good news about them lifting the ban.

In reply to an earlier post on Nov 15, 2012 1:03:40 AM PST
Artist says:
If you have an APO address, perhaps the problem was that it wasn't November 15th in Amazon land yet.

In reply to an earlier post on Nov 15, 2012 1:28:59 AM PST
That makes sense, too.

In reply to an earlier post on Nov 15, 2012 2:14:06 AM PST
Jazzy_Jeff says:
Just because the post office has started this doesn't mean Amazon is prepared for it. It may take a while for them to set up for it. Also you posted this on the 14th in Amazon country.

Posted on Nov 15, 2012 2:24:33 AM PST
CBRetriever says:
Still, doesn't the not shipping the paperwhite outside the US factor into whether or not he can order one?

In reply to an earlier post on Nov 15, 2012 2:27:28 AM PST
Jazzy_Jeff says:
Possibly. Only Amazon can answer this.

Posted on Nov 16, 2012 4:22:19 AM PST
Jamie says:
Shipping to an APO address is legally the same as shipping inside the US. Still couldn't buy one today for the same reason. Guess Ill have to wait for amazon to catch up or have someone from back home send it to me.

Posted on Nov 16, 2012 6:29:27 AM PST
CBRetriever says:
OK, I see this right now:

APO, FPO, and DPO Addresses
Most items can be shipped to APO, FPO, and DPO addresses, except:

lithium batteries packed separately with equipment (products that come with lithium batteries installed, such as the Kindle, are permitted for shipping to APO and FPO addresses)

so Amazon knows about it

Posted on Nov 16, 2012 10:50:51 AM PST
Last edited by the author on Nov 16, 2012 10:54:30 AM PST
Kind of funny, on a lark (about 15 minutes after the ban was lifted) I tried to order a Paperwhite. It was not allowed so I sent an email and got an inane response from "Gopi R". I have yet to respond about how irrelevant his/her point are regarding warranty, manufacturer (hello, it's AMAZON) or 'federal law'. I need to try again and see what other response I get. Granted I can try a non-Kindle 'customer service' email.... In any case, here is the email (response first, my email at the bottom):

I'm sorry, currently Kindle Paperwhite can't be shipped from to FPO address and we are not sure when it will be available.

This is based on warranty issues, manufacturer restrictions, and Federal law, and as such, cannot be amended at the discretion of our Customer Service department.

I understand that this is a little bit frustrating for the people who are eager to have the Kindle Paperwhite. I wish there was some information for you, unfortunately that's not something that has been released yet.

As much as I'd love to, unfortunately I'm unable to provide you more information about when this device will be available. It is certainly not our intention for our customers to have anything but a pleasant experience using Kindle.

However, this is something that we need to take serious consideration for change in how this process works.

To ensure the utmost attention, I've also passed your message on to the appropriate people in our company. We value our customers and hope to make our Kindle Paperwhite and other services available in more locations in the future. We'll be sure to let you know as soon as they are available internationally through our website.

If you still have any queries or if you feel that we can be of any further help, please write to us and we'll be happy to assist and ensure that the issue is resolve to the fullest of your satisfaction. You'll always find answers to your questions about Kindle, and the option to contact our support specialists on any of our Kindle support pages here :

We look forward to seeing you again soon.

Thank you for your inquiry. Did I solve your problem?

If yes, please click here:

If no, please click here:

Gopi R.
Your feedback is helping us build Earth's Most Customer-Centric Company.
To manage your Kindle and content online, visit:

---- Original message: ----

11/15/12 12:22:10
Your Name: "XXXXX jtg XXXX"
Comments:The lithium battery ban by the USPS has been lifted as of 15 November, but I was unable to order a Paperwhite to be shipped to my FPO address. When will the shipping restrictions be updated?



I just tried again and guess what....I can order it! I guess ole' Gopi was mistaken!!!

Posted on Jan 15, 2013 7:46:49 AM PST
WELL I WAS GOING TO GET A KINDLE FIRE! but apparently it doesnt ship here so F87K it you win amazon. looks like i wont be getting a kindle this year for christmas. PS: im a deployed soldier and i have run out of reading material. this was a late christmas gift to me to keep me stocked up on reading material. ill just wait til cyber monday NEXT year i guess

Posted on Jan 15, 2013 9:38:30 AM PST
Last edited by the author on Jan 15, 2013 9:42:39 AM PST
Kenneth--if all you want is new reading material then a Fire is NOT what you want. Obviously the Fire is geographically limited in terms of apps, music and whatnot so will not be shipped (even though it can serve as a reader).

If you want to READ (as you imply in your post) then you can get an eInk Kindle. It is unclear where you are but if the publishers are geographically limited in terms of wifi/3G coverage then you can either download to a laptop and load manually to the eInk Kindle. Or, you can have someone at home with access to your account load up books coded to your device onto an SD card or something similar, mail you the card, and you can move the books to your Kindle.

It does take a little planning and forethought (and a trustworthy friend or relative) to make this system work. If you really care and want to learn then I can give more specific instructions.

Depending on where you are deployed to, you might not have too much internet access/electronic access. If you really want some suggestions on getting an e-reader plus how to get reading material I'm sure we (other Amazon customers) can help you as you might not have the resources to do the research right now.

When I went on a rather remote TAD this summer I did plan ahead with pre-downloads but ended up lucky enough to have SOME wifi access (though barely any) and I was able to use my laptop to get new books that were published over the summer. If you have any wifi I'm sure it's better than what I was dealing with this summer--it sucked.

Heck, someone might even be able to drop you a spare Basic MPS if you are really interested and not just ranting. Even if you are in the Army and not the Navy.


In reply to an earlier post on Jan 15, 2013 9:42:12 AM PST
yeah i mostly am ranting, because of the lithium they wont send it and im not really in any position to coordiinate it state side to someone to ship it here, but i did want it not just for the reading ablity but to put movies on it and so fourth. ive read like 13 books in a week and normally i hate reading so i figured it was a justifyable way to deem the kindle fire a perchase im not just going to have laying around in the near future.

Posted on Jan 15, 2013 9:46:56 AM PST
The lithium ban has been lifted, but not the shipping of the Fire (as far as I know). Ranting is good for the soul (or as we say 'a b....g sailor is a happy sailor'). Unfortunately the Fire is just not meant for overseas use just yet...people around here (Europe) have them but use ISP fakers. Most people just have iPads or other Android tablets. But, for reading the eInk is better, and the battery lasts a lot longer.

If you don't have a stateside (or anyone with good computer access) to help you though it might be tough to get the books where you are. When I was in Africa I was stuck in terms of downloading--even if I had a connection the geography would not permit. Our shipboard wifi had an emulator and according to it my laptop was in Tampa Bay.

Posted on Oct 3, 2013 7:09:20 PM PDT
Big news for APO FPO DPO shoppers (sorry to refresh this conversation, but I must):

Here's the message I received from Amazon Customer Service, just in time for Christmas, and you'll obviously confirm each product in your default APO FPO DPO Shopping Cart:

Here's the message direct from Amazon Customer Service:


Thanks for your interest in Kindle.

You can purchase and ship the following Kindle devices (with or without Special Offers) to an APO/FPO address:

- Kindle: Kindle, 6" E Ink Display, Wi-Fi - Includes Special Offers (Previous Generation - 5th)
- Kindle Paperwhite: Kindle Paperwhite, 6" High Resolution Display with Built-in Light, Wi-Fi [Previous Generation]
- Kindle Fire 2nd Generation: Kindle Fire (Previous Generation - 2nd)
- Kindle Fire HD 7": Kindle Fire HD 7", Dolby Audio, Dual-Band Wi-Fi
- Kindle Fire HD 8.9": Kindle Fire HD 8.9", 8.9" HD display, 16 GB or 32 GB, Wi-Fi or Optional 4G LTE Wireless (Previous Generation - 2nd)

If you're interested in purchasing accessories for your Kindle, visit:

If you need additional assistance or have further questions, please don't hesitate to contact us again. You can reach Kindle Customer Support by phone or chat by clicking Contact Us on our Kindle support pages at:

Thanks for your interest in Kindle.

Best regards,

(Amazon Customer Service)"
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Discussion in:  Kindle forum
Participants:  9
Total posts:  20
Initial post:  Nov 14, 2012
Latest post:  Oct 3, 2013

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