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How do I restore my kindle 3G? - Screen went empty


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Showing 1-5 of 5 posts in this discussion
Initial post: Dec 17, 2012 10:23:18 AM PST
I was on the internet. I kept receiving the message the "security of site cannot be verified" After one minute, it stopped responding and then went blank. Anyone with any idea on what I should do?

In reply to an earlier post on Dec 17, 2012 10:26:51 AM PST
Just Peachy says:
Start by telling us which Kindle you have.

In reply to an earlier post on Dec 17, 2012 10:27:15 AM PST
First try rebooting. While not plugged in, hold the power switch for thirty seconds and then don't touch it until it reboots fully, which could take several minutes. If that doesn't happen, contact Kindle customer service by clicking the blue Help link near the center top of this page, then the giant yellow Contact Us button.

Posted on Dec 17, 2012 10:31:18 AM PST
Pat, it is a Kindle 3G Paperwhite!

In reply to an earlier post on Dec 17, 2012 10:32:42 AM PST
Just Peachy says:
Then follow Dittie's advice.
You can't go to all websites using the 3G service on the Paperwhite - only Amazon and Wikipedia
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Discussion in:  Kindle forum
Participants:  3
Total posts:  5
Initial post:  Dec 17, 2012
Latest post:  Dec 17, 2012

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