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Customer Discussions > Kindle forum

Slow delivery


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Showing 1-12 of 12 posts in this discussion
Initial post: Dec 27, 2012 1:30:05 AM PST
Peter_Izn says:
Ordered Paperwhite in October estimated delivery date 30 January. Why advertise if not available, pissed off..

In reply to an earlier post on Dec 27, 2012 1:32:04 AM PST
Loz says:
Demand far outweighed availability when it came to the Paperwhite. The holiday period wouldn't have helped either. Have you called CS to find out any more information?

In reply to an earlier post on Dec 27, 2012 1:33:35 AM PST
Peter_Izn says:
I live in Spain, no idea who or what CS is.

In reply to an earlier post on Dec 27, 2012 1:36:13 AM PST
Jazzy_Jeff says:
So you are angry because you can't get your new toy right now??? OK

In reply to an earlier post on Dec 27, 2012 1:36:57 AM PST
Jazzy_Jeff says:
CS stands for customer service. Calling them will not help though. They can't get you your new toy any faster.

In reply to an earlier post on Dec 27, 2012 1:39:54 AM PST
Dog Lover says:
Cancel the order and buy something else.

In reply to an earlier post on Dec 27, 2012 1:40:52 AM PST
Loz says:
Well they all show as in stock on the page, so perhaps it's not available to send to Spain.

CS = Customer Service. But now that I think on it Jazz is right - they probably can't do anything for you.

In reply to an earlier post on Dec 27, 2012 1:41:53 AM PST
Peter_Izn says:
Cannot cancel as they have sent the case.

In reply to an earlier post on Dec 27, 2012 1:42:19 AM PST
Peter_Izn says:
Not a toy.

In reply to an earlier post on Dec 27, 2012 1:45:46 AM PST
Dog Lover says:
The case is not the same thing as the device. If the device hasn't yet shipped, you can cancel that order. You can also return the case once you receive it.

This is not a huge problem. It must be associated with your geographical region though. I just checked the cheaper of the 2 PW models and the delivery for me would be within 2 days. I started the order process and took it all the way to the "confirm" stage and it continued to say that it would arrive by 12/29.

DL

In reply to an earlier post on Dec 27, 2012 1:46:06 AM PST
Loz says:
If they have sent part of the order, then I would try calling them. They may or may not be able to advise, but what have you got to lose?

In reply to an earlier post on Dec 27, 2012 7:00:44 AM PST
Jazzy_Jeff says:
Not a necessity either.
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Discussion in:  Kindle forum
Participants:  4
Total posts:  12
Initial post:  Dec 27, 2012
Latest post:  Dec 27, 2012

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