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Broken screen


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Showing 1-6 of 6 posts in this discussion
Initial post: Jan 6, 2012 6:45:32 AM PST
Kevin Gasser says:
I dropped something on my Kindle Fire's screen and cracked the glass. I know that I need a new screen/digitizer, but I don't know about the LCD. The locked screen still comes on, but there is streaking going both verically and horizontally from the point of impact. Anyone know if I need a new screen and LCD?

Posted on Jan 6, 2012 6:48:56 AM PST
Bixillarla says:
Doesn't matter what it needs they cannot be repaired. Call Kindle Customer service and see if they will replace it, they use to honor 1 exchange for accidents. Don't know if they will with the Fire.

Always buy the extra warranty with accident protection for portable eletronics.

Posted on Nov 17, 2012 6:00:26 PM PST
How do you call kindle customer service

In reply to an earlier post on Nov 17, 2012 6:05:22 PM PST
There is a Help link at the top & bottom of every Amazon page.

In reply to an earlier post on Nov 17, 2012 6:29:59 PM PST
"There is a Help link at the top & bottom of every Amazon page."

Sure, but after you get to the Help page, Kindle hides the relevant information behind a large orange button that says, "Contact Us."

In reply to an earlier post on Nov 17, 2012 7:20:48 PM PST
Yeah, but I was assuming that the person is smart enough to figure it out for themselves at that point.

But since they couldn't figure out that Help meant something, I could have been very wrong.
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Discussion in:  Kindle forum
Participants:  5
Total posts:  6
Initial post:  Jan 6, 2012
Latest post:  Nov 17, 2012

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