Customer Discussions > Kindle forum

Kindle Fire Internal Storage


Sort: Oldest first | Newest first
Showing 1-25 of 55 posts in this discussion
Initial post: May 17, 2012 9:55:16 AM PDT
summer says:
Internal Storage on my Kindle Fire device is very low even after I deleted books, music etc. After doing all of that it is the exact same. Nothing changed. What am I doing wrong?

Posted on May 17, 2012 11:40:15 AM PDT
What are the numbers you are seeing?

Posted on May 17, 2012 11:41:13 AM PDT
Robin Keller says:
mine is the same way no matter how many apps or books I delete the numbers never change

Posted on May 27, 2012 11:22:41 PM PDT
[Deleted by the author on May 27, 2012 11:23:40 PM PDT]

Posted on May 27, 2012 11:23:23 PM PDT
Same problem. Ive deleted books apps & data. Very annoying

Posted on Jun 1, 2012 6:33:38 PM PDT
Last edited by the author on Jun 1, 2012 6:42:50 PM PDT
Same here. I keep deleting books and podcasts and the available space stays ar approx. 14meg.

Posted on Jun 13, 2012 10:45:29 PM PDT
Mines the same exact way. Obviously there is something wrong

Posted on Jun 13, 2012 10:50:35 PM PDT
Mines the same exact way. Obviously there is something wrong

Posted on Jun 14, 2012 8:17:19 AM PDT
Deleting books, which are very small, is not going to make a noticeable impact on storage unless you delete hundreds of them. Songs, pictures and videos are what take up significant space. Also, if you delete from your computer by connecting via USB and deleting items from the Kindle drive, rather than using the Fire directly, you'll find that items are not actually removed but instead just moved to a hidden trash can or recycle bin, which the Fire does not recognize and so cannot reuse the space. Always delete from your Fire.

Posted on Jun 27, 2012 4:10:43 PM PDT
Jack Black says:
I have the same issue...no books/music and about 400 Mb of video...says I only have 537 Mb left....won't let me stream due to lack of space....I never had more than 500 Mb of internal space used

Posted on Jun 27, 2012 4:37:24 PM PDT
Midnight763 says:
We had a problem with that also. We found out we had an app which was taking up most of the space. It was Picasa app which had downloaded all our photos on the device. After deleting the app we found lots of space. There are other apps which do the same as well.

Posted on Jun 28, 2012 3:28:03 PM PDT
Jack Black says:
Found the likely culprit for most folks...in es explorer go to the aneroid folder\com.venezia.amazon and delete the files inthere...for whatever reason when you download an app it saves a copy in there even if you delete the app...pretty dumb design since ithas ne effecton the apps

Side note... typing this thing is dreadful

In reply to an earlier post on Jul 22, 2012 9:21:50 PM PDT
Do you or did you have any gameloft games? Cause if you do, then use es tiler explorer and look at the gameloft folder, I had the same issue until I found this folder and deleted all the content which shockingly saved me about 3 gigs of memory that was just sitting there

Posted on Aug 16, 2012 6:42:29 PM PDT
Tracy Allery says:
Where are these folders? I'm searching the Kindle and can't find folders used for storage.

In reply to an earlier post on Aug 16, 2012 7:57:50 PM PDT
Most apps store their data in an area that is not available to other apps or via USB.

In reply to an earlier post on Aug 17, 2012 4:03:52 PM PDT
Did u get the es file explorer, its available in the amazon store. After you download that you should follow what I said earlier, unless you never had a gameloft game

Posted on Sep 3, 2012 8:05:40 PM PDT
Michael says:
Yes, I've found that even though I've deleted apps that take up a lot of space, such as the Gameloft games, it still creates a backup in the main internal storage folders. Went in with ES File Viewer and cleared out the old folders that I didn't use any more and it resulted in about 1.5GB of freed up space from one folder alone.

Posted on Oct 8, 2012 8:28:53 PM PDT
Adam Mosely says:
I had the same problem. For me, I had rented movies from Amazon to watch on flights. When the rental pariod for these were up, they would disappear from the Device. The problem was they were still there, you just couldn't see them on the Fire. I connected it to my computer and located the problem pretty quickly. So, if you're having the same problem and you've rented a few movies, plug the Fire into your computer and check the video directory.

Posted on Oct 22, 2012 4:38:12 PM PDT
dao says:
I keep on getting this internal service problem and I don't know what to do.

Posted on Oct 22, 2012 4:45:30 PM PDT
Last edited by the author on Oct 22, 2012 4:46:38 PM PDT
One thing you can do to determine what is taking up so much space is to connect your Fire to your computer and use the file browser (i.e. Windows Explorer) to look at all the folders on the device. Choose to examine the folder's properties and it should tell you the file size. If it says 0, it means you either have nothing in there or that folder only contains other folders, so you may have to go in a couple of layers deep. If you find large files, don't just delete them willy-nilly. Look at what they belong to and uninstall the app or media file from the Fire. That is, of course, unless you can't because it is one of the situations described in previous posts here.

Resetting your Fire back to factory defaults WILL clear up all that space, but you will have to reinstall all your apps, books and music afterward. Doing this might help you figure out how all that space got eaten up the first time, though.

Posted on Nov 20, 2012 6:12:27 PM PST
dude_person says:
Is there an internal recycle bin that I can access on my kindle fire?

In reply to an earlier post on Nov 21, 2012 6:44:11 AM PST
No, Android doesn't keep a recycle bin.

Posted on Nov 21, 2012 7:33:02 AM PST
Last edited by the author on Nov 21, 2012 7:33:35 AM PST
I used the ES File Explorer. Under the Manager option there is an option called SD Card Analyst. This shows which directories are using whatever percentage of the SD card space. On my Fire, the documents directory, with some color magazines, was using 1.5GB of the 4GB used. The Gameloft data directory was using another 1GB. Messing with the files in those two directories alone gave me almost 2 GiG back.

Nice tool for narrowing down where I could get the biggest bang for my buck.

Posted on Nov 25, 2012 8:01:34 PM PST
Mbradshaw says:
Thanks for the advice! ES helped me fix my fire.

Posted on Dec 2, 2012 1:04:29 PM PST
Terri Canter says:
Under. What setting can I go to to free op internal storage on my kindle fire
‹ Previous 1 2 3 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

Discussion Replies Latest Post
Announcement
NEWS: New Update for Kindle Reading Apps on Android and iOS
77 11 hours ago
Announcement
Hachette/Amazon Business Interruption
0 May 27, 2014
Announcement
Have a Kindle Question?
0 Sep 12, 2012
We're an International Quirky Bunch! Put a Stelvin Closure on Your Tequila Arm and Prepare for the Apocalypse! Grab the Midnight Goats, Orange Loving Cows, Cat and Dog Overlords of the Universe, Plus Cherie! So Geese! 9206 21 seconds ago
Kindle Keyboard is black sometimes 10 58 seconds ago
Facebook won't open 7 1 minute ago
raok 77 - a glimpse of heaven? 6568 2 minutes ago
FB&C--Free Books and Chat-- Friday July 11, 2014 38 2 minutes ago
KINDLE KITCHEN #4: Home of Family, Friends and Good Food! 1146 2 minutes ago
Kindle / Audible Recommendations and Deals (KARD) 1536 6 minutes ago
Sudden issues with Facebook on Kindle Fire 15 8 minutes ago
SwagBucks Thread 1599 10 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  44
Total posts:  55
Initial post:  May 17, 2012
Latest post:  Jun 6, 2014

New! Receive e-mail when new posts are made.
Tracked by 21 customers

Search Customer Discussions