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Customer Discussions > Kindle forum

Error downloading a book?

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In reply to an earlier post on Dec 26, 2012 7:53:48 AM PST
Last edited by the author on Dec 26, 2012 7:54:22 AM PST
Have you tried a "hard reset"? That's when you (with OUT the charger in) hold the power button in for a full 30 seconds (count them). Release. Wait a minute, then power it back up, and let it alone until it boots back up.

Then sync and see if your book turns up. ETA: You may need to re-send it again.) Report back! :0)

Posted on Dec 26, 2012 7:51:29 AM PST
June says:
original Fire.

In reply to an earlier post on Dec 26, 2012 7:43:38 AM PST
Which Kindle do you have?

Initial post: Dec 26, 2012 7:40:57 AM PST
June says:
I bought a book for my Kindle over a month ago. It started to download and an error sign came up... problem with download. I've tried Sync and Ive checked my Amazon account. The book is there, but I can't get it to download. Please help.
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Discussion in:  Kindle forum
Participants:  2
Total posts:  4
Initial post:  Dec 26, 2012
Latest post:  Dec 26, 2012

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