Your Garage botysf16 Amazon Fashion Learn more Discover it PME Fire TV Stick Subscribe & Save Patriotic Picks Shop-by-Room Amazon Cash Back Offer AllOrNothingS1 AllOrNothingS1 AllOrNothingS1  Amazon Echo  Echo Dot  Amazon Tap  Echo Dot  Amazon Tap  Amazon Echo Introducing new colors All-New Kindle Oasis AutoRip in CDs & Vinyl Segway miniPro
Customer Discussions > Kindle forum

Dead/Stuck Pixels on Kindle Fire


Sort: Oldest first | Newest first
Showing 1-25 of 48 posts in this discussion
In reply to an earlier post on Jun 2, 2016 1:55:40 AM PDT
OldAmazonian says:
Send it back as defective. If it were really so common a problem as to be inexcusable, then there would be a lot more folks here squawking about it.

Posted on Jun 1, 2016 9:36:43 PM PDT
I just got a new Kindle fire for my son and there are at least 10 stuck or dead pixels on it. This is really inexcusable.

In reply to an earlier post on Jan 7, 2016 5:38:47 PM PST
Garth W. says:
What video???

In reply to an earlier post on Dec 24, 2015 3:26:25 PM PST
I puchased one about a month ago. Two dead pixels right out of the box. Now a third. Conviently, they are now on backorder. You are the third or fourth person I've seen with a similar problem. I may just return it and go with an iPad mini.

In reply to an earlier post on Dec 14, 2015 12:27:52 PM PST
EarthFan says:
Ive got 3 dead pixels on screen left, right and lower. CSD sent refurbished one and also has 1 deal pixel, now they said its not a guarantee to send new one. Taken too much time going back circle. I suspect dead pixel is very common on the fire 7.

Posted on Feb 22, 2014 11:52:28 AM PST
USFBulls33 says:
I got my kindle fire yesterday and found what I'm guessing to be dust between the glass and display that must have snuck in during manufacturing. I wouldn't haven even complained except I haven't even had it a full 24 hours. I used the nifty mayday button and in 5 mins after the obligatory "did you try turning it off and on" they had sent out a replacement. They are picking up the shipping and I can continue to use this one in the meantime.

In reply to an earlier post on Jan 6, 2013 10:57:09 AM PST
Maya says:
You know I start to think my KF is faulty as well. I have one whole line of pixels at the top stuck. When its main screen its almost unnoticeable, but when u play games or watch movies (especially) that really annoys. Its kind of weird. They kind of change colours as the screen does, but invert colours (i mean when there is black frame around movie the line is white, when its blue, the line is yellow etc.). Has anyone have had this problem? Do u think this is faulty and I should return it for replacement because it is kind of annoying.

In reply to an earlier post on Jan 6, 2013 10:56:46 AM PST
Maya says:
You know I start to think my KF is faulty as well. I have one whole line of pixels at the top stuck. When its main screen its almost unnoticeable, but when u play games or watch movies (especially) that really annoys. Its kind of weird. They kind of change colours as the screen does, but invert colours (i mean when there is black frame around movie the line is white, when its blue, the line is yellow etc.). Has anyone have had this problem? Do u think this is faulty and I should return it for replacement because it is kind of annoying.

Posted on Sep 12, 2012 3:38:33 AM PDT
Kevin says:
Had this issue for the past couple days - a straight line of dead pixels stuck in a purple color about an inch below the top of the screen. Had my kindle fire for the past ten months. I called CS and they issued a replacement after 2 or 3 quick questions with free two day shipping and free return shipping for the old kindle. Amazon has by far the best customer service of any company I've ever dealt with.

Posted on Mar 28, 2012 9:14:56 AM PDT
Anyone else having several different lines of pixels going out in different places every time you start up? Its really getting annoying.

Posted on Mar 13, 2012 8:22:35 PM PDT
Mine had 2 dead pixels stuck on red, so I used a dead pixel fixer video on youtube, and now those pixels are no longer stuck, but there are two more in a completely different location. What's up with that?

Posted on Jan 4, 2012 4:08:54 PM PST
[Deleted by the author on Jan 13, 2012 2:07:54 PM PST]

Posted on Jan 4, 2012 4:08:49 PM PST
[Deleted by the author on Jan 13, 2012 2:08:06 PM PST]

Posted on Jan 4, 2012 4:08:12 PM PST
Last edited by the author on Jan 13, 2012 2:08:25 PM PST
Alec says:
I have one on the corner of mine ;/ but my brother won't let me take it back and I spent $40 on a screenshield for it, so I'm just going to run a lot of pixel fixing videos to try and fix it.

Posted on Dec 31, 2011 7:49:25 PM PST
I have a kindle fire with atleast 30 dead pixels.where would I go to get a replacement?

Posted on Dec 23, 2011 7:35:45 AM PST
BLOOD says:
Guys does a dead stuck pixel mean the screen is bad or will go bad. Mine has one but i really dont feel like shipping it back plus i only see it on black in the dark. Please advise.

Posted on Dec 20, 2011 6:57:56 AM PST
selketine says:
I have 4 dead pixels - at least 4 tiny "white spots" that I assume are dead pixels. It looks like a tiny diamond. I finally called about it and they are sending a replacement. I thought I might just live with it but it is so noticeable with some backgrounds it is annoying.

Posted on Dec 19, 2011 4:47:20 PM PST
Kristine says:
I have 1 dead pixel. After reading this forum I figured I would call customer service and see what they said. They are going to ship me a replacement that will arrive in 2 days! They were very nice about it. I can ship the old one back after I get the new one with no shipping fee. That's awesome. So glad I called!

Posted on Nov 27, 2011 6:22:53 PM PST
[Deleted by the author on Nov 27, 2011 6:23:25 PM PST]

In reply to an earlier post on Nov 27, 2011 4:28:19 PM PST
L. Hayden says:
My son had one on his, took it back to the store and got a replacement. Today he noticed another pixel on his replacement. I'm thinking it's time to call it quits on the kindle Fire.

Posted on Nov 24, 2011 9:29:34 PM PST
Jon P says:
No stuck pixels here, but my first fire had three dust particles under the glass screen. Luckily, the replacement has been perfect.

Posted on Nov 24, 2011 9:16:02 PM PST
The Dude says:
I have 1 dead pixel, 1 stuck on red, and a speck of debris under the screen
I'm thinking of exchanging my fire. the debris bothers me a lot more than the tiny pixel flaws.

Posted on Nov 21, 2011 1:52:59 AM PST
sakanagai says:
A stuck pixel is a hardware issue, but it is sometimes possible to fix through software. There are webapps out there designed for mobile devices that will rapidly flash patterns on the screen to get pixels "unstuck". It doesn't always work, but it can save a return every now and then.

At this stage, though, it may be a better idea to just seek a replacement. In addition to getting hardware free of defects, it will give Amazon more accurate data concerning the quality of hardware which will then influence future production runs of the Fire and its successor.

Posted on Nov 20, 2011 10:55:04 AM PST
 nospin  says:
If it is bothering you, contact Customer Service. I do not think it is software as you are seeing it a lot but you can try rebooting by holding the power button for 20 seconds to see if it makes any difference.

In reply to an earlier post on Nov 20, 2011 10:51:48 AM PST
Is a stuck pixel a hardware problem - needs to be replaced or a software problem that will go away?
‹ Previous 1 2 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

  Discussion Replies Latest Post
Announcement
Critical Software Update for Kindle E-Readers
0 Mar 23, 2016
Announcement
Welcome to the Kindle Discussion Forum - A Congregation of Kindle Enthusiasts
0 Mar 20, 2015
Adding money to my kindle account 14 6 minutes ago
My kindle won't turn on 3172 8 minutes ago
Suggestions for Amazon 18 9 minutes ago
KINDLE KITCHEN #5: Home of Family, Friends and Good Food 8804 12 minutes ago
Instant Video Library Missing 29 14 minutes ago
Beware of Reviews 19 15 minutes ago
My Kindle won't turn on 1 17 minutes ago
Gifting a Kindle 9 27 minutes ago
Discounted / Price Dropped Kindle eBooks III 9577 28 minutes ago
We're Quirky And We Know It! Come Witness The Howling Dink, Hussy Turkey Hens, And A Veritable Plethora Of Other Beasts! So Geese! 1910 29 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  34
Total posts:  48
Initial post:  Nov 16, 2011
Latest post:  29 days ago

New! Receive e-mail when new posts are made.
Tracked by 9 customers

Search Customer Discussions