Customer Discussions > Kindle forum

Reporting content errors on kindle.amazon.com


Sort: Oldest first | Newest first
Showing 1-25 of 73 posts in this discussion
Posted on Oct 13, 2014 1:06:58 PM PDT
FWIW, I opened my profile for the first time ever, brought up the books I've reported content errors on, and about half of my reports showed "Processed" while about half showed the date reported. So, I believe that indicates the report errors feature DOES WORK and likely DOES improve the book. But Amazon doesn't send them to the publisher immediately. It makes sense that errors would be tallied and sent monthly or quarterly, esp if a certain error is reported repeatedly by customers.

Posted on Aug 30, 2014 11:20:12 PM PDT
C. S. Jones says:
Any update is 100% up to the publisher. They are the ones that would decide if or when they might make an update.

In reply to an earlier post on Aug 30, 2014 10:29:04 PM PDT
Very helpful instructions. Much appreciated. I was glad to find the page with the information, and was hoping that there would be some quick updates, but instead, each of my (so far) 32 corrections (halfway through the book), is marked received, but none are marked processed. Thanks :)

In reply to an earlier post on Aug 21, 2014 10:04:48 AM PDT
You have to browse here to the site to do that.

In reply to an earlier post on Aug 21, 2014 9:05:12 AM PDT
Last edited by the author on Aug 21, 2014 9:06:26 AM PDT
CBRetriever says:
you can report them right on the product page for the book

and I do advise writing a review of the books, stating that it's a kindle book and sugar coating it by sayint that you would have loved the book (and stating why), but the errors got in the way of enjoying it and were too distracting

Posted on Aug 21, 2014 8:23:09 AM PDT
Hunter B says:
I have been unable to find a way to report content errors from the kindle for ipad app. Boy is it frustrating! Sometimes the content errors are significant to the meaning of the text, and it saddens me that everyone after me has to experience the same error.

Please make error reporting a priority Amazon!

In reply to an earlier post on Jul 24, 2014 10:20:21 AM PDT
Probably so. [sigh]

In reply to an earlier post on Jul 24, 2014 9:25:00 AM PDT
Miss Carol says:
I'd say people do it because Amazon makes it possible to report it. If Books A Million had a drop-off spot where you could leave notes about mistakes in printed books, I bet there would have been people who did it!

In reply to an earlier post on Jul 24, 2014 6:20:38 AM PDT
Oh noes!!!!

In reply to an earlier post on Jul 24, 2014 5:30:53 AM PDT
CBRetriever says:
no idea - as I said earlier in this thread, I have some reports dating back a couple of years with no action having been taken

In reply to an earlier post on Jul 24, 2014 5:21:00 AM PDT
Sure, but why someone thinks this creates an obligation on Amazon's part to keep the person who reported it informed escapes me.

In reply to an earlier post on Jul 24, 2014 4:20:43 AM PDT
CBRetriever says:
the only difference is that with a digital book there is always the hope of a "fix"

In reply to an earlier post on Jul 24, 2014 4:14:32 AM PDT
Last edited by the author on Jul 24, 2014 4:14:53 AM PDT
I still don't understand why people would bug Amazon about it. If I found a typos in a DTB, if it was bad enough, I might take it back to Books A Million and try to return it, but 1) I don't think the store has to accept it based on typos, but let's say they did.

2) They might *might* might notify the publisher, especially if more than one was returned, but the bookstore is NOT going to contact the customer and say, "Yeah, the publisher's printing department is all over that."

3) How crazy-making would it be to go into Books A Million repeatedly and ask, "Did they reprint it yet? Did they reprint it yet? Is it fixed? Is it fixed?"

The reader is perfectly justified in notifying a publisher of errors -- I use the function on my PW occasionally -- but their responsibility ends there.

In reply to an earlier post on Jul 23, 2014 3:56:59 PM PDT
what book?

In reply to an earlier post on Jul 23, 2014 3:49:23 PM PDT
Dylan Hooper says:
Understood now

In reply to an earlier post on Jul 23, 2014 3:47:41 PM PDT
Loz says:
Even still, Jeff doesn't care. As I stated in my first post on this thread, it is up to the author, editor or publisher to fix the errors.

In reply to an earlier post on Jul 23, 2014 3:46:40 PM PDT
Dylan Hooper says:
If it were a few I wouldn't worry about it.

In reply to an earlier post on Jul 23, 2014 3:45:32 PM PDT
Loz says:
Really? Do you REALLY think the big boss of a major company such as Amazon is going to care about a few errors in some kindle books?

In reply to an earlier post on Jul 23, 2014 3:36:53 PM PDT
Dylan Hooper says:
May be trivial to you! Obviously not to me!

In reply to an earlier post on Jul 23, 2014 3:34:30 PM PDT
Loz says:
So many people seem to think that good old Jeff is going to help them with the most trivial of matters on Amazon. Drives me nuts!

In reply to an earlier post on Jul 23, 2014 11:36:26 AM PDT
Dylan Hooper says:
Thanks for your info, I see things clearer now.

In reply to an earlier post on Jul 23, 2014 5:24:33 AM PDT
I *think* I have a Ziploc of teabags in my desk somewhere...

In reply to an earlier post on Jul 23, 2014 5:21:55 AM PDT
Oh, man.
I feel for you.

Tea?
Soda?
Mtn. Dew?

It takes me forever to get going without a t least one cup of something.

In reply to an earlier post on Jul 23, 2014 5:12:56 AM PDT
I was out of coffee this morning, and not a buck in my wallet to run through McD's. It's going to be a looooong day.

In reply to an earlier post on Jul 23, 2014 5:12:20 AM PDT
Loz says: "Oh ffs. It's up to the author, editor (if there is one) and publisher to make sure the books are error free. Jeff doesn't give a crap. You need to let the author know their books have errors."

THIS. Exactly.
‹ Previous 1 2 3 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


 

This discussion

Discussion in:  Kindle forum
Participants:  29
Total posts:  73
Initial post:  Nov 30, 2012
Latest post:  Oct 13, 2014

New! Receive e-mail when new posts are made.
Tracked by 6 customers

Search Customer Discussions