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Fraudulant use of my account


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Showing 1-15 of 15 posts in this discussion
Initial post: May 3, 2012 11:05:45 PM PDT
Robert Moody says:
In the last two days I've received a notice from Amazon stating my recent order has been cancelled as requested. The problem is that I never placed an order for the books they listed. Both books have to do with drugs from Canada and refer to Viagra. I need to know if someone is using my account.

Posted on May 3, 2012 11:08:39 PM PDT
JJulieJ says:
They are fake emails. See this thread:
http://www.amazon.com/forum/kindle/ref=cm_cd_et_md_pl?_encoding=UTF8&cdForum=Fx1D7SY3BVSESG&cdMsgNo=1&cdPage=1&cdSort=oldest&cdThread=TxID33D1CBT04L&cdMsgID=MxTIB1SA8Q3VA7#MxTIB1SA8Q3VA7

In reply to an earlier post on May 4, 2012 1:37:32 AM PDT
Jazzy_Jeff says:
They are called spoof emails. Never click on any of the links.

In reply to an earlier post on May 4, 2012 1:48:28 AM PDT
Fud53 says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on May 4, 2012 2:43:53 AM PDT
Wanda G. says:
I received the same email this morning. I changed my password just in case. I have a gift card balance and it is still the same.

Posted on May 4, 2012 5:56:04 AM PDT
Last edited by the author on May 4, 2012 5:56:50 AM PDT
If you get this email do not worry.. your account is not hacked and nobody made any orders or canceled any orders. Just delete the emails. These are called Phishing emails. They are fake emails with fake links that they ask you to click on for the purposes of trying to trick you into giving them your account or credit card information.

Here is Amazon's new help page for this issue.
http://www.amazon.com/gp/help/customer/display.html/ref=hp_navbox_center_identifying?nodeId=15835501

These identity thieves send out fake emails pretending to be popular websites/games. They don't know that you have an account there. They use popular the ones in order to increase the likelyhood that the random recipient will have an account there. They use an issue that may occur that seems importaint in order to try and take people unawares. The idea is that if a person sees an email from a website/game they use saying that there is some big "problem" they are less likely to either ignore it or look at it too closely to see if it's real.

Some very popular examples that I get regularly are:
- Canceled orders from online stores like Amazon
- WoW and Battlenet Account hacked warning from Blizzard
- Threat from Blizzard that the WoW/Battlenet account will be closed because you are trying to sell it
- Account confirmation requests from various popular websites
- Credit to account notices from banks that are asking for verification

It is easy to tell that they are fakes emails as the links that are in the emails do not go to the actual company websites. Even when they put the text of a link that looks like it goes to the website, the actual link always goes somewhere else. Depending on the email program you are using, there is typically a way to check a link without actually clicking on it. In my browser based email program while using internet explorer, the link will be shown in the browsers bottom status bar when you hover the mouse pointer over it.

Oh yea, in the case of the Amazon cancellation emails.. they are also easy to spot due to them not even looking like the actual order cancellation emails Amazon sends. If it was made the same as a real Amazon order cancellation email there wouldn't be any links in it for the identity thief to pretend to use in order to steal our info. :)

In reply to an earlier post on May 27, 2012 10:22:32 PM PDT
Linda Motley says:
Well, Fed53, what did you do, take an extra nasty pill this morning?

In reply to an earlier post on May 27, 2012 10:23:08 PM PDT
Linda Motley says:
Well, Fed53, what did you do, take an extra nasty pill this morning?

In reply to an earlier post on May 27, 2012 10:23:16 PM PDT
Linda Motley says:
Well, Fed53, what did you do, take an extra nasty pill this morning?

Posted on May 27, 2012 10:25:46 PM PDT
That's his normal nasty pill, you should see him on a bad day.

In reply to an earlier post on Nov 10, 2014 12:23:53 PM PST
Ann Y. says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 10, 2014 12:27:31 PM PST
you can locate that yourself. At the top of the page there is "Your Account" click that.... then choose orders and you will see all orders placed with Amazon.

In reply to an earlier post on Nov 10, 2014 12:45:20 PM PST
CBRetriever says:
no one here can do that - we are customers like yourself and have no access to your account

In reply to an earlier post on Nov 10, 2014 12:48:14 PM PST
Ann, *YOU* can do something! Click "Help" to contact Customer Service.

In reply to an earlier post on Nov 10, 2014 1:34:39 PM PST
Ann, you can do something else - read the rest of this thread. Phishing e-mails are an attempt to sucker you into giving out information that you shouldn't give. No-one is accessing your account unless you allow them to. What "something" do you want Amazon to do? This has nothing to do with them.
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Discussion in:  Kindle forum
Participants:  13
Total posts:  15
Initial post:  May 3, 2012
Latest post:  Nov 10, 2014

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