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Customer Discussions > Kindle forum

Covers on books and apps disappearing and 'graying out' - anyone else?


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Showing 1-25 of 33 posts in this discussion
Initial post: Apr 22, 2012 11:13:32 PM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:06 AM PDT]

Posted on Apr 22, 2012 11:52:42 PM PDT
Artist says:
If you want to know if anyone else is having a problem, you could try searching the forum. There's a search box on the right side of the page.

In reply to an earlier post on Apr 23, 2012 12:01:51 AM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:06 AM PDT]

In reply to an earlier post on Apr 23, 2012 12:05:43 AM PDT
Agreed C.C. You have every right to post your own thread regarding a problem you're experiencing. I searched for disappearing book covers and didn't really come up with anything concrete that addressed both books and apps "graying out". I can't help you with your problem, as I have never experienced this type of issue, but I can recommend that your best bet would be to contact Kindle Customer Service to see if they can help you resolve the issue, outside of waiting for a more helpful reply to your post here in the forum.

Good luck!

In reply to an earlier post on Apr 23, 2012 12:09:05 AM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:07 AM PDT]

In reply to an earlier post on Apr 23, 2012 12:30:47 AM PDT
JES says:
Maybe Blaiz was trying to point you in the right direction to get your problem resolved. Instead of asking a question where you could find out the answer yourself if you weren't to lazy to search the discussion forums.

In reply to an earlier post on Apr 23, 2012 12:50:18 AM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:07 AM PDT]

In reply to an earlier post on Apr 23, 2012 12:57:10 AM PDT
JES says:
Thanks for the tip. Did you get your issue resolved by calling customer service or are you still waiting for people to respond to your post that had the same problem as you?

Posted on Apr 23, 2012 12:58:21 AM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:08 AM PDT]

In reply to an earlier post on Apr 23, 2012 1:00:34 AM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:08 AM PDT]

In reply to an earlier post on Apr 23, 2012 1:03:33 AM PDT
musicmomma says:
I have had this problem in the past and deleted some of my books from the carousel. I have also had to reset my Kindle Fire by holding the off/on button for 20 seconds and let it reboot. It worked until I get too many books on my carousel again.

Posted on Apr 23, 2012 4:16:31 AM PDT
KatieKates says:
Ive had books gray out, but no apps. Most of the time, I can get the cover to appear by opening the book (which often means downloading it) but it sticks around after I send it back to the cloud (the book cover, that is.)

However, as of late, this method has not been working with any degree of consistency like it had before

Posted on Apr 23, 2012 4:18:58 AM PDT
Tinker-bella says:
With an eye towards streamlining the forum and making the jungle of threads easier to navigate for newcomers searching for answers, you may want to consider deleting your other redundant (identical) thread posted at 6:47 (to consolidate your responses into one thread).

Here's your other, identical thread (so you can easier locate it):

http://www.amazon.com/forum/kindle/ref=cm_cd_tfp_ef_tft_tp?_encoding=UTF8&cdForum=Fx1D7SY3BVSESG&cdThread=TxFK5O6GQXU1WM

In reply to an earlier post on Apr 23, 2012 10:31:50 AM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:09 AM PDT]

In reply to an earlier post on Apr 23, 2012 10:37:14 AM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:10 AM PDT]

Posted on Apr 23, 2012 10:45:26 AM PDT
LN says:
I have had this problem--app icons grayed out. It eventually goes away, but I'm not sure why. I will try removing things from my carousel. I don't like the carousel anyway, too messy.

Posted on Apr 23, 2012 12:08:34 PM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:10 AM PDT]

Posted on Apr 23, 2012 12:32:05 PM PDT
S. M. Smith says:
I don't know exactly when I started having this problem, but it did not start until recently. Prior to that, nothing like it. However, lately rather than opening the 'blank' cover and getting a book (restored), I get nothing at all. Don't know even if there ever was anything there or not. I've always kept the carousel clean so I can find things faster, anything I want to use frequently gets put onto the "favorites" shelves. This stumps me and seems to happen daily, sometimes up to three blanks on the carousel or the bookshelves at a time.

Posted on Apr 23, 2012 12:56:12 PM PDT
Joan Long says:
Yes, when I start up my KF I will see some grayed out covers. All I do is move from cloud to device and vice versa and it goes away. And it just started with the latest update.

Posted on Apr 23, 2012 1:01:47 PM PDT
[Deleted by the author on Apr 23, 2012 1:02:09 PM PDT]

Posted on Apr 23, 2012 1:06:45 PM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:10 AM PDT]

In reply to an earlier post on Apr 23, 2012 1:08:35 PM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:11 AM PDT]

In reply to an earlier post on Apr 23, 2012 1:10:08 PM PDT
Artist says:
I was offering you a way of finding out if other people have had the problem, because that is what you ASKED. I never wrote that you had no right to post your own thread.

How was I supposed to know that you were just seeking attention, not an answer to your question?

Posted on Apr 23, 2012 1:10:39 PM PDT
[Deleted by Amazon on Jul 1, 2012 9:36:11 AM PDT]

In reply to an earlier post on Apr 23, 2012 1:33:41 PM PDT
Last edited by the author on Apr 23, 2012 1:34:39 PM PDT
Russ says:
@ CC: yeah, unfortunately that they haven't banned you from posting on the forums yet considering how rude you are to everyone.
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Discussion in:  Kindle forum
Participants:  15
Total posts:  33
Initial post:  Apr 22, 2012
Latest post:  Apr 23, 2012

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