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kindle fire warranty for stuttering videos

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Initial post: Jun 11, 2012 2:52:23 PM PDT
I have a fire and my video mainly netflix have been stuttering. Is it possible to get a replacement: if needed without having a warranty

In reply to an earlier post on Jun 11, 2012 2:55:36 PM PDT
J. Donahue says:
The problem with your Netflix video stuttering is usually a result of a bad internet connection, not the Fire. It could also be a problem with the Netflix website, or whatever website you're attempting to stream video from.

If you don't have a good solid wi-fi connection, with a decent internet provider, you may experience all kinds of problems with streaming video.

Do you use streaming video through any other devices on your home network? Like a Roku or computer?

Posted on Jun 11, 2012 2:56:56 PM PDT
What he said

Posted on Jun 11, 2012 3:56:12 PM PDT
Thanks for the help I will look into it but on my laptop and plug in computer it works fine

In reply to an earlier post on Jun 11, 2012 3:58:31 PM PDT
J. Donahue says:
OK, that's a start. So, you're saying that you are able to stream the same Netflix movie on your laptop via wi-fi, without any stuttering? And, you can't count your computer if it plugs into your network router with a network cable.

In reply to an earlier post on Jun 11, 2012 4:09:51 PM PDT
My sister said her laptop stuttered once then buffeted and if was fine. I went closer to my wick area and got full bars it helped but not completely

Posted on Jun 11, 2012 4:13:14 PM PDT
Sorry * buffered and *wifi

In reply to an earlier post on Jun 11, 2012 4:26:52 PM PDT
Different programs handle slow data transfer in different ways. It's not a device issue but a network issue. Wireless data is ALWAYS slower than a wired connection. You can do a goodle search if you want to know the speeds involved. That's networking. If the signal is corrupted due to interferrance, then the info must be sent more than once which results in even slower transfer rates.

Posted on Jun 11, 2012 4:58:04 PM PDT
J. Gange says:
I have seen the same issue on my Fire and Netflix.

I fix it by either killing all running programs (I use Gemini App Manager with 1-key optimize) to free up some memory or do a complete shutdown and reboot.

Works great after that.

Posted on Jun 11, 2012 6:11:27 PM PDT
Thanks. For the help :D
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Discussion in:  Kindle forum
Participants:  5
Total posts:  10
Initial post:  Jun 11, 2012
Latest post:  Jun 11, 2012

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