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Problem with power cords/charging - Kindle Fire

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Showing 1-25 of 31 posts in this discussion
Initial post: Apr 11, 2012 11:25:25 AM PDT
I'ge seen numerous discussions on problems charging but none that quite addressed my issue. It appears that the power cords sold by Amazon specifically for the Kindle don't work with my Kindle Fire. I initially thought the problem must be with usb connection on the kindle and actually had it replaced. The replacement has the same problem on the amazon cords (I have several) but, lo and behold, it charges just fine on our phone chargers!

On the Amazon cords it seems to charge erratically or not at all. On the phone cords the charge is consistent and fully charged. What gives? Other than the reasonable expectation that the kindle cords should work it is irritating because the phone cords are shorter and make it difficult to use the kindle while it is charging.

Any explanations/advice out there?

Posted on Apr 11, 2012 4:56:02 PM PDT
Yesitscarl says:
I tried charging the kindle fire with the usb cable for the kindle and it seems like its charging but it actually dosen't and the charger for the kindle fire won't charge the kindle. Isn't that a blip

In reply to an earlier post on Apr 11, 2012 4:59:07 PM PDT
Artist says:
Are you referring to the actual charger, or the charging via the usb cord? Charging the Fire via usb cord can take up to 8 times longer than using the actual charger that's plugged into a wall outlet, because the amperage is lower than the that on the charger.

Posted on Apr 11, 2012 5:25:06 PM PDT
Skydog says:
People really should do a little research. The reason the cord & charger for the (eink) Kindle does not work on the Fire is that it is a 1 AMP ONLY charger. The Fire requires a MINIMUM of 1.8 amps (stock charger). The USB cord itself works just fine as long as it is connected to a USB AC charger that is AT LEAST 1.8 amps. Kindle eink readers, cell phones, etc. require only 1 amp for charging. If you purchase a separate "2.1amp USB AC Charger" (search here on AZ's site) and use with the (white) eink Kindle cord, the Fire will charge normally/quickly. Although using an incorrect (one amp) charger will not damage the Fire, it will take a very, very long time to charge and may render the battery calibration useless. Trying to charge via USB only (not recommended) has the same result.

In reply to an earlier post on Apr 11, 2012 5:30:26 PM PDT
"The reason the cord & charger for the (eink) Kindle does not work on the Fire is that it is a 1 AMP ONLY charger. "

It's actually worse than that. The USB adapter chargers that came with previous Kindles were about 700mA. The new Kindles (Touch and basic) don't even come with one, they only have a USB cable.

But you're spot on with the rest. Charging a Fire via a USB connection on your computer is a really bad idea. Most powered USB ports only put out 500mA, less than a third of what the Fire needs to charge at a decent speed.

In reply to an earlier post on Apr 11, 2012 9:38:37 PM PDT
Well it's the same cord but I mean when it's plugged into the wall. It's not that it charges slowly, it often doesn't charge at all. Sometimes the light comes on and it charges, sometimes the light comes on but it doesn't charge, and sometimes I get nothing at all. This is true for all 3 amazon kindle cords that i have. That's why I thought the connection on the Fire was bad - until I discovered all our cell phone chargers work just fine. USB plug or regular plug.

In reply to an earlier post on Apr 11, 2012 9:42:59 PM PDT
I think asking on this forum is doing research isn't it? I had no idea what the problem was. No cord or explanation came in the box with the kindle so I used what I had. When I called Amazon to tell them about the problem they didn't ask what cord I was using - they just sent me another kindle fire. Thanks for the info regardless of the "tone" in which it was delivered.

In reply to an earlier post on Apr 11, 2012 9:45:18 PM PDT
Artist says:
The Kindle Fire is not meant to be charged using the usb cord, even plugged into the wall. It doesn't provide the power that the Fire needs to recharge in a reasonable period of time. That's why the Fire comes with its own charger, which the Basic and the Touch don't. As I wrote, it can take up to 8 times longer to charge using the usb cord. That's from 16 hours to 32 hours for a full charge of an empty battery, and who knows when you'd notice any difference in the battery level.

Contact CS about the included charger not working. They'll probably send you a replacement free of charge.

You can also continue to use the phone chargers. They won't hurt anything.

In reply to an earlier post on Apr 11, 2012 9:50:52 PM PDT
Last edited by the author on Apr 11, 2012 10:00:11 PM PDT
I will contact them because my Fire didn't come with a charger. I mean it came with a cord but no adapter. Now that I know I can just plug my longer cord into the more powerful adapter that came with my cell phone. :)

Oops, addendum: I went to switch the plugs and discovered the phone charred I was using was the regular type - not a USB adapter. My boyfriend has no idea where the cell phone charger with adapter so I don't know if that one would work. Am I to understand that a USB adapter with a high enough amperage would be OK or not?

In reply to an earlier post on Apr 11, 2012 9:57:31 PM PDT
My fire came w a wall plug on one end and a micro b end on the other. Its the charger a fire has to have. Yours didn't? Make sure you tell cs that or when you don't return it there will be a charge

Posted on Apr 11, 2012 10:03:54 PM PDT
Skydog says:
Something is not quite right here. Did you order your Fire new from Amazon? Or, is it a replacement? Included with the $199 Fire is a 1.8 amp AC charger that is permanently affixed to the cord (micro USB). I have not heard of anyone not receiving the standard charger with the Fire. That is the first problem. If this is indeed a new purchase, Amazon owes you an OEM charger. The second problem has already been described by several here. Whatever USB-to-micro USB cord is used, it must be connected to at least a 1.8amp USB AC Wall charger. Amazon sells one for $9.99 (AmazonBasics) as I described in an earlier post. Search "2.1 amp USB AC Wall Charger." As the Amazon OEM charger has a rather short cord, this is a good backup to use with a longer USB-to-micro USB cable.

In reply to an earlier post on Apr 11, 2012 10:04:16 PM PDT
Well now I'm wondering if I remember which of our many cords came with what. Perhaps one of the ones I have around here did come with my Fire. If so, the issue still remains that it's too short. I guess I'm still gonna need to buy a new one. Thanks everyone for all the good answers.

Posted on Apr 11, 2012 10:14:01 PM PDT
Artist says:
This is the power cord that should have come with your Fire:

Kindle Fire Charger / AC Adapter

In reply to an earlier post on Apr 12, 2012 12:06:12 AM PDT
Its long enough to plug in bedside outlet and be used or into powerbar next to couch and use. I leave mine plugged in all the time when I use it

Posted on Apr 12, 2012 6:47:08 AM PDT
I have the opposite problem. My Fire will not charge with the original cord, (I actually bought a spare and neither one works porperly) But will charge using the USB version. As a matter of fact, if I plug my fire in using the original cord, the screen dims and will bounce off and on...this just started happening and I have had the Fire since Nov 2011..anyone else having this issue?

Posted on Apr 12, 2012 12:02:39 PM PDT
In regards to the oem black charger the fire came with being to short, I solve this issue by using an extension cord. Only once did i have an issue with charging and that was when i let my battery get down to 3% charge. The charge light would not come on and it did not accurately indicate charge level. After a hard reset (30 second plus hold on button) the light came back on and my fire charged normally and has since charged normally thereafter. So I guess letting it get to low causes it to act a bit wonky, so I will try to charge it before it gets that low in future.

In reply to an earlier post on Apr 13, 2012 7:23:03 AM PDT
Thank you for the info, I will try that.

Posted on Apr 15, 2012 6:18:37 PM PDT
Can using the older chargers with the Fire actually damage the Kindle Fire so it won't respond even to the proper charger? Both my parents have Kindle Fires and they've both used the white cords that come with E-Ink Kindles because they like the longer cords. Now they both often have an issue where it won't charge with any charger unless they do a hard reset first. Could they have damaged their Kindle Fires by using a lower amp charger?

Posted on Apr 17, 2012 12:33:46 PM PDT
Not positive, but the white eInk charger is only .8 amp instead of the fire's 1.8 so i would think it would just charge slower. But its possible that using the wrong charger messed up the software that monitors charging. If I were them i would do a hard reset(hold power button for 30 seconds) and then use only the charger that came with the fire. If they really need a longer cord they can always use an extension cord and just plug the black fire charger into that, its what i do if i am not near a closer outlet. Works fine for me.

If the hard reset does not restore proper charging, then they should contact Amazon CS.

In reply to an earlier post on Apr 18, 2012 7:23:13 AM PDT
That could be the the incorrect power cord messed up the software, but I did try setting it back to the factory default to no avail. But on a good note, I had purchased the Fire from a local Best Buy and they replaced it no porblem....I will use ONLY the correct power cord for my replacement, and give Koodoos to Best Buy!

Posted on Apr 18, 2012 12:38:44 PM PDT
Gratz to you. :) I always use the charger meant for the item to charge, so in my opinion that is a wise move on your part K. Glad BB worked with you on it, hopefully the replacement gives you years of fun without no more issues.

In reply to an earlier post on Jun 4, 2012 12:58:07 AM PDT
I have run into this problem also, and I have a somewhat awkward workaround. Between the USB connector on the power brick (the 1.8 amp one intended for the Kindle Fire) and the Kindle, the connection isn't so good. I am not sure which side is more of a problem. The same may apply to charging from a computer USB port.

Go to the battery status page: touch the battery symbol, then More, then Device. Plug in the charger (making sure it's plugged in solidly to a live outlet) to the Kindle. If (a) the battery symbol in the upper right is filled with green (might be hard to see if battery is really low) and (b) the battery status says "Battery XX% Remaining (Charging), it's really charging. If you see "Battery XX% Remaining" without "(Charging)", it's not. If it says the battery is fully charged you can still look at the battery symbol. The LED next to the USB cable will be orange (charge < 90%) or green (charge > 90%).

If the battery symbol is filled with white, the battery is NOT charging, regardless of the LED, which might be on. Wiggle the cable at the USB connector and bend the cord until the symbol is filled with green. Try to get it to stay this way while you let go of the cable. At this point it is charging. Now, DON'T TOUCH the cable, or move the Kindle, or breathe very hard near it. If you must press the power button, don't touch the USB cable or connector. You can use the Kindle this way, but it's awkward. Perhaps better is to leave it for a few hours undisturbed until it's fully charged. Note that it might take a second or so for the battery symbol to react to wiggling the cable.

Posted on Jun 4, 2012 7:20:04 AM PDT
Thanks for the info....I often wondered what the different lighting indicated.

Posted on Jun 7, 2012 9:33:34 PM PDT
K.Fa'amoe says:
Ok so this might be a new one... so my kindle fire has been working fine until now.. Ok so everytime i put the charger in.. it doesnt cahrge or anything.. but when i push in really hard.. the green pops up and it asks for shut down.. it got to the point where i have to move it around just so i can try and get the amber light to pop up.. it has worked a couple times.. but i don't want to do that anymore... ANY HELP PLEASE???

Posted on Nov 8, 2012 11:17:14 PM PST
Debi Shuman says:
I've had the same problem,; having to jiggle the cord where it inserts into the Kindle and adjusting the cord to fiddle with the cord to find that sweet spot where the charging light will actually turn on.
It's getting ridiculous! I use the Kindle Fire power cord specifically for the Kindle but it fits so loose in the Kindle it's no wonder it won't make a good connection!

My daughter got her Kindle Fire at the same time I did and her cord connect fits nice and snug. No problems with hers, works great. Her cord won't work on mine because the problem is with the Kindle Fire where the cord plugs in, not the charger.

This is the second Fire I've had to return for this same silly problem. You would think they'd have resolved this issue by now. Thought about getting the HD but getting very disappointed in Kindle.
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Discussion in:  Kindle forum
Participants:  18
Total posts:  31
Initial post:  Apr 11, 2012
Latest post:  Jan 3, 2015

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