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Kindle error in New Ipad with IOS 6beta version


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Showing 1-25 of 30 posts in this discussion
Initial post: Jun 14, 2012 5:29:36 PM PDT
Yesterday, I update kindle app in my New Ipad (IOS 6 beta version).
When I opened kindle app, it was opened without any problem. However, when I tried to touch a book, kindle app was down.

Please help me. I need to read a book for my homework.

Posted on Jun 14, 2012 5:43:14 PM PDT
R. D. Clark says:
Restore the correct OS version for your device, the one that the Kindle app has been tested with (5.1.1, probably).

1. It is naive to expect the beta version of an OS that's months away from being ready for release to work with any particular app.

2. No app developer (such as Amazon) is under any obligation whatsoever to support its app or guarantee its functionality with a beta OS.

3. It's not very smart to install a beta OS on a device that you need in order to do something important and time-sensitive, such as your homework.

4. It's a beta version. There are parts of it that are guaranteed to be broken. It's your job as a beta tester to find those things and report them. Congratulations, you just found something broken. Please be sure to report it to Apple. Not to Amazon.

In reply to an earlier post on Jun 14, 2012 5:56:28 PM PDT
this symptom was begun to occur when I updated kindle update version today morning. Before updated it, this symptom had not occur.

In reply to an earlier post on Jun 14, 2012 6:09:20 PM PDT
Still, the best advice is to restore the new iPad to an official version of the OS.

In reply to an earlier post on Jun 14, 2012 6:11:16 PM PDT
yes, I agree with you.

In reply to an earlier post on Jun 14, 2012 8:07:22 PM PDT
R. D. Clark says:
Well, you could sync your iPad and restore the previous version of the Kindle app. But seriously, dude, if you're not a developer using iOS 6 at this stage of the beta is asking for trouble. Absolutely nobody is under any obligation to make their apps work with iOS 6.

In reply to an earlier post on Jun 16, 2012 7:10:53 PM PDT
It is impossible to restore a previous iOS version on an iPad once it has moved to the beta. Just FYI. I'm using the Cloud Reader in the meantime.

You guys should update your app soon so that it works, though. I understand that you're under no obligation, but I'm your customer and if I can't read my books until the Fall while I use the beta it's going to be sad and I'll be less inclined to buy more. You're going to have to do it anyway, too, right?

In reply to an earlier post on Jun 16, 2012 7:12:07 PM PDT
This is not possible. When you move forward you can't go back.

The thing is that EVERY app on my iPad works fine with iOS 6. Besides the Kindle app. Feels like an easy fix and it would be great to see it happen.

In reply to an earlier post on Jun 16, 2012 8:21:28 PM PDT
R. D. Clark says:
You're not talking to whom you think you are. We're just other customers here.

In reply to an earlier post on Jun 16, 2012 10:20:55 PM PDT
I restored my Ipad from IOS 6beta to IOS 5. I understand what you say. But I think that a developer of kindle must know this issue. Unfortunately, here is just forum for kindle in Amazon. *^^*

In reply to an earlier post on Jun 20, 2012 10:57:28 AM PDT
S. Martin says:
While you're correct that it's not smart to put Beta 1 on a device that you need for critical work, reporting that the Kindle app doesn't work to Apple is equally naive. It's Amazon that will need to update the Kindle app to work with the RELEASED version of iOS 6 (not any of the betas), so it is Amazon's devs who need to know that the current Kindle app is not compatible with iOS 6, not Apple's devs.

That said, this tips of bug report does't belong in this forum since this is customers, not developers.

In reply to an earlier post on Jun 20, 2012 10:59:35 AM PDT
S. Martin says:
Not impossible to restore back a version. Just not supported by Apple. You can put a device into DFU mode and restore to a previous iOS .ipsw file (assuming you kept the previous file or can access it from the Apple Developer site).

In reply to an earlier post on Jun 20, 2012 7:41:41 PM PDT
T Dolan says:
Wow, a little testy, aren't we???

Btw, you can't restore an earlier ios version.

Posted on Jun 21, 2012 8:12:41 PM PDT
You could restore to an older version of the Kindle app. Just take an older version of the IPA file from before the current version, and you're in. Amazon will fix it, but it's possible a bug in a later beta breaks it again so I wouldn't count on fixes for any apps that have problems until closer to release.

In reply to an earlier post on Jun 21, 2012 9:48:23 PM PDT
Last edited by the author on Jun 21, 2012 9:54:02 PM PDT
Same here. Annoying, but Amazon says it doesn't support ios6beta. On ipad, I use safari and the kindle web app (cloudreader) for now. Or I use my android phone instead.

In reply to an earlier post on Jun 22, 2012 4:04:17 AM PDT
Last edited by the author on Jun 22, 2012 4:07:00 AM PDT
Richilious says:
You can restore back to IOS5 as others have said. I hit this problem and I'm back on IOS5. Nuff said.

I tried switching to CloudReader but found issues with that too - if the 'pad went to sleep or got turned off with it active, the whole thing was hung when it came back on - hard reset needed.

I'd say stay on IOS5 for now until Amazon update.

In reply to an earlier post on Jun 22, 2012 4:52:35 AM PDT
Paxton says:
I would stay with IOS5 until Apple has the official version of IOS6. A beta is full of bugs and nothing is going to work perfectly with a beta operating system. If an operating system API has bugs, a third-party app is not going to work no matter what that third-party developer does. Wait for the final Apple IOS release before blaming the Amazon app.

In reply to an earlier post on Jun 25, 2012 12:35:17 PM PDT
quantamara says:
Just an update - Kindle 3.1 continue to crash with iOS 6 beta 2.

In reply to an earlier post on Jun 25, 2012 12:43:04 PM PDT
R. D. Clark says:
Tasty. I'm a little tasty.

In reply to an earlier post on Jun 25, 2012 12:46:15 PM PDT
R. D. Clark says:
The new Kindle app is crashing for many people using IOS 5.1 s well. There has been some success reported following this procedure:

1. Deregister your iPad app using MYK.
2. Uninstall it.
3. Reinstall it.
4. Re-register it.

You'll have to re-download your Kindle content and re-sync for other material. Bummer. But if you need the app, this might work. It did for me (with 5.1.1).

In reply to an earlier post on Jun 26, 2012 7:51:01 AM PDT
Gertido says:
on my iPad 2 the Beta 2 resolved this crash issue for me

In reply to an earlier post on Jun 26, 2012 5:52:14 PM PDT
Richilious says:
Great news! Thanks for posting so quickly Gertido. Love trying out the betas but no Kindle was a show-stopper!

In reply to an earlier post on Jun 26, 2012 7:45:38 PM PDT
I tried it, crashed for me, reverted back to my older version of the Kindle app.

In reply to an earlier post on Jun 28, 2012 7:08:57 AM PDT
"MYK"? Just updated the iPad (2) to 5.1.1 as well as the Kindle app to most recent. Crashes all the time, now.

Posted on Jun 30, 2012 5:53:28 AM PDT
Tralfaz says:
I am hoping they will release an update soon. I use iCloud to back up my iPad so I have no way to go back in time to an earlier version of the app.
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Discussion in:  Kindle forum
Participants:  17
Total posts:  30
Initial post:  Jun 14, 2012
Latest post:  Aug 14, 2012

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