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Can't find my apps Kindle 8.9"


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Showing 1-25 of 44 posts in this discussion
Initial post: Nov 19, 2012 10:32:34 PM PST
Dlee says:
I download free apps from the Android App store. My Kindle doesn't show them in my cloud storage. I see them on my Kindle in "Apps" but they do not show up for me to play the games. I cannot seem to them.

If I go back to try to download them agan, most of the time, it will give them to me again. Some will say that I already have the app. I show some of the apps twice and others that won't install in "my Apps"

In reply to an earlier post on Nov 19, 2012 10:42:46 PM PST
Last edited by the author on Feb 1, 2013 8:56:06 PM PST
In the apps section on your Kindle Fire, there are two sections "Cloud" and "Device". The Cloud section shows all the apps you have on your account. The Device section shows which apps are actually downloaded to the Kindle Fire. To download an app from the Cloud section to the Kindle Fire, connect to the internet and tap on the app icon.

Note that if you aren't seeing any apps in the cloud section, try these actions:

1) connect your Fire to the internet and Sync it.
2) check that you purchased the apps on the same account the Kindle Fire is registered to
3) Check that the apps are compatible with the Kindle Fire HD

Posted on Jan 7, 2013 1:01:36 PM PST
CheezeIt says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Jan 8, 2013 7:24:34 PM PST
Emmalee Mead says:
that's what I'm dealing with now!! I got a kindle for Christmas was able to download fone then but today went to download n recieve a few things but they arent showing up?

In reply to an earlier post on Jan 8, 2013 7:28:41 PM PST
The Artist says:
Did you follow the instructions in the second post above?

In reply to an earlier post on Jan 9, 2013 9:08:18 PM PST
CheezeIt says:
I have gotten better results selecting the free app of the day directly from the app store rather than from the Free Kindle Books and tips app. If I do it from the Free Kindle Books and Tips app, it launches Silk where it takes me to the Amazon website where I click the get it now link and from there, nothing happens, other than what I noted above.

If I get it directly from the app store itself on the kindle, I'm more like 95% hit rather than 100% miss.

Are you using the Free Kindle Books and Tips app to get the daily free app? If so, I'd suggest not using it for that purpose. Books from that app work just fine so I don't know what's going on.

Posted on Jan 15, 2013 8:37:33 AM PST
C. Walls says:
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Posted on Jan 15, 2013 9:02:15 AM PST
C. Walls says:
OK, so now after half an hour they are finally showing up in the Cloud and i have installed.

In reply to an earlier post on Jan 15, 2013 9:06:38 AM PST
The Blade says:
Next time, follow the steps in the second post in this thread and they will show up sooner. The key is to sync after buying the app.

In reply to an earlier post on Jan 20, 2013 6:24:21 PM PST
[Deleted by the author on Jan 20, 2013 7:06:54 PM PST]

In reply to an earlier post on Jan 20, 2013 11:53:01 PM PST
C. Walls - My post was in very plain English. Spend a little time getting to know your Fire, read the help pages and the user guide and you'll have a much more enjoyable experience.

In reply to an earlier post on Feb 1, 2013 7:30:52 PM PST
Sam says:
How do you sync to the internet cause I am already on the internet. do I need to close my internet and reopen it?

Posted on Feb 1, 2013 7:58:32 PM PST
Oswaldo says:
Hi guys, don't download apps from your PC and then try to sync them to your Device. It will not work! I had the same problem then I figured it out that one is supposed to download apps from the device after that they will appear in your computer. Hope this helps!

In reply to an earlier post on Feb 1, 2013 8:42:45 PM PST
The Artist says:
No, you need to connect to wireless and then press the Sync option on your Fire.

In reply to an earlier post on Feb 1, 2013 8:55:33 PM PST
Last edited by the author on Feb 1, 2013 8:55:46 PM PST
Just to clarify. Apps for the Kindle Fire are for the Android OS, and will not work on a Windows computer (or an Apple computer for that matter.)

In reply to an earlier post on Feb 1, 2013 10:30:25 PM PST
I'm not sure what you mean. If you are talking about buying apps on the website, you're incorrect. I buy 99% of my apps on the website and have never had a problem. You just need to sync your Fire.

Posted on Feb 9, 2013 11:14:43 PM PST
I have followed all those steps..snyn'd my internet...everything...the apps don't download immediately like the books do. It usually shows up an hour to 3 days later. Its very frustrating..and yes, I downloaded them on my device and using the amazon store on my computer...it doesn't matter...it takes time for it to finally show up. So Laura, I'm sorry, but some of us are having issues beyond the scope of the user guide. Just saying....

Posted on Feb 12, 2013 11:15:42 PM PST
John Price says:
Ok so i have had my Kindle Fire HD for a month now and i still cannot download any applications anywhere, not directly onto my Kindle or from the computer. can someone please explain how this could be?

Posted on Feb 13, 2013 5:57:19 AM PST
C. Tompkins says:
Maybe check your Date & Time setting to see if it shows the correct location ? Swipe down at the top, More, Device, Date & Time

Posted on Feb 23, 2013 7:25:12 PM PST
Last edited by the author on Feb 23, 2013 7:26:54 PM PST
Mark says:
All my books and music show up, but my apps don't unless I'm using Kindle Free-Time. They work fine there (unless they're already on my device in which case it'll try to download them unsuccessfully instead of opening them), but they're not in the cloud or anything in regular mode. Downloading in free time doesn't make them available in mode. I deregistered my Kindle Fire and re-registered it, and that's when this happened. What should I do?

In reply to an earlier post on Mar 4, 2013 5:13:20 PM PST
T. Frank says:
This is exactly the info i needed

Posted on Mar 10, 2013 8:00:53 PM PDT
I have two kindles registered under my account. i purchased off one and the app will show up a day or two after on the other (not allowing me to purchase the same app on the second kindle. telling me to go to the library and then not allowing the purchase.. ) Did use the suggestion to sync and that did work.

In reply to an earlier post on Mar 10, 2013 9:16:46 PM PDT
The Artist says:
Why would you want to buy another app, when you can just share it with all Fires registered to your account?

Are both of your Kindles Fires? If one is an e-ink Kindle, then apps won't work on it.

In reply to an earlier post on Mar 15, 2013 7:29:00 PM PDT
i'm having the same issue. im not sure when you mean by sync to internet. my kindle is always connected to wireless internet but i cant find the apps anywhere. and i tried to download directly to kindle but i get a message saying "you alrdy own it, find the app in the library" but it isnt there. sorry.
i just want my apps!:(

In reply to an earlier post on Mar 16, 2013 4:58:17 AM PDT
Last edited by the author on Mar 16, 2013 4:58:37 AM PDT
Jade Kerrion says:
What folks are trying to say, and what I have also experienced, is that the Kindle App Library in the cloud doesn't always sync immediately.

I buy an app on my Kindle Fire 7", and it doesn't show up in the Kindle Fire 8.9" library. Syncing doesn't help. Shutting down and restarting the Kindle doesn't help.

The app will show up magically in the library for download hours or days later. So, over the long-run, it is NOT a problem, but for several hours or days, it's annoying that the libraries on my two kindle Fires do not match.
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Discussion in:  Kindle forum
Participants:  30
Total posts:  44
Initial post:  Nov 19, 2012
Latest post:  Dec 1, 2013

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