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Kindle: Blank screen each time I choose "Manage My Kindle" under tools


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Initial post: Dec 17, 2012 6:03:51 AM PST
Originally when I chose tools and picked "Manage My Kindle", I would see a list of my ebooks and the ones highlighted borrowed from public libraries which I could then return. I have lost this function and now only receive a blank screen. I need to know what I need to reinstall to get this function back.

In reply to an earlier post on Dec 17, 2012 6:05:30 AM PST
Last edited by the author on Dec 17, 2012 6:06:23 AM PST
Which browser are you using?

Edited to add: Have you tried clearing you cache?

In reply to an earlier post on Dec 17, 2012 6:22:43 AM PST
Oh yes, I regularly house clean the hard drive. I am using Explorer...however, if the function works on one computer and not this one, I apparently have deleted something I need on the hard drive of this pc that needs to be there. I can always use the other computer...but as I mentioned, this is my main pc and it worked before and not now. I do have Firefox on both the main computer to play Zinga Farmville on and just recently dumped Google Chrome....but Explorer is my main browser.

Posted on Dec 17, 2012 7:44:01 AM PST
http://www.amazon.com/gp/digital/fiona/manage

Instead of clicking on "tools" to get to the "Manage My Kindle" page, try the link above and see if that works.

In reply to an earlier post on Dec 17, 2012 9:30:51 AM PST
Hi Coleen....Using that link instructs me to log in and then goes directly to the blank screen of "Manage Your Kindle". I think I'm stuck with having to use the other pc in the house to log in and return borrowed books rather than waiting for them to expire. Possibly I can only use one pc to have this screen show correctly...but I'm afraid to uninstall it on the other pc for fear of not having any at all. Thanks for trying. Nancy
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Discussion in:  Kindle forum
Participants:  2
Total posts:  5
Initial post:  Dec 17, 2012
Latest post:  Dec 17, 2012

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