Customer Discussions > Kindle forum

Kindle: Blank screen each time I choose "Manage My Kindle" under tools

Sort: Oldest first | Newest first
Showing 1-5 of 5 posts in this discussion
Initial post: Dec 17, 2012 6:03:51 AM PST
Originally when I chose tools and picked "Manage My Kindle", I would see a list of my ebooks and the ones highlighted borrowed from public libraries which I could then return. I have lost this function and now only receive a blank screen. I need to know what I need to reinstall to get this function back.

In reply to an earlier post on Dec 17, 2012 6:05:30 AM PST
Last edited by the author on Dec 17, 2012 6:06:23 AM PST
Which browser are you using?

Edited to add: Have you tried clearing you cache?

In reply to an earlier post on Dec 17, 2012 6:22:43 AM PST
Oh yes, I regularly house clean the hard drive. I am using Explorer...however, if the function works on one computer and not this one, I apparently have deleted something I need on the hard drive of this pc that needs to be there. I can always use the other computer...but as I mentioned, this is my main pc and it worked before and not now. I do have Firefox on both the main computer to play Zinga Farmville on and just recently dumped Google Chrome....but Explorer is my main browser.

Posted on Dec 17, 2012 7:44:01 AM PST

Instead of clicking on "tools" to get to the "Manage My Kindle" page, try the link above and see if that works.

In reply to an earlier post on Dec 17, 2012 9:30:51 AM PST
Hi Coleen....Using that link instructs me to log in and then goes directly to the blank screen of "Manage Your Kindle". I think I'm stuck with having to use the other pc in the house to log in and return borrowed books rather than waiting for them to expire. Possibly I can only use one pc to have this screen show correctly...but I'm afraid to uninstall it on the other pc for fear of not having any at all. Thanks for trying. Nancy
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in

Recent discussions in the Kindle forum

Discussion Replies Latest Post
Update re: Amazon/Hachette Business Interruption
0 Jul 29, 2014
Hachette/Amazon Business Interruption
0 May 27, 2014
Have a Kindle Question?
0 Sep 12, 2012
Al's Place 35mm 2934 1 second ago
Pre-Order Kindle Voyage 3 35 seconds ago
Does this support Audible Books? 1 56 seconds ago costs $80 more just for 80 more pixels...and nothign more? Its unimpressive then.... 58 1 minute ago
Archiving Books Read Automatically 2 1 minute ago
is there an app for that? 3557 2 minutes ago
RAoK #78 and still going! 6300 2 minutes ago
SwagBucks Thread 2883 3 minutes ago
Australian/Kiwi kindle users thread #4 - "the BBQ" 351 8 minutes ago

This discussion

Discussion in:  Kindle forum
Participants:  2
Total posts:  5
Initial post:  Dec 17, 2012
Latest post:  Dec 17, 2012

New! Receive e-mail when new posts are made.

Search Customer Discussions