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Barnes and Noble does it again


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Showing 1-25 of 43 posts in this discussion
Initial post: Dec 3, 2012 9:54:34 AM PST
MommaCat says:
Talk about drive customers away! Did you hear what they're trying now?

If you don't keep your profile up to date with a "good" credit card and let it expire you can't read the books in your archive.

http://www.techdirt.com/articles/20121126/18084721154/barnes-noble-decides-that-purchased-ebooks-are-only-yours-until-your-credit-card-expires.shtml

Posted on Dec 3, 2012 10:01:00 AM PST
Jazzy_Jeff says:
Way to go Barnes and Noble!! Just another nail in your coffin and will make you lose more customers which you can't afford to do. Thank goodness I can strip DRM. I don't have to worry about nonsense like this.

In reply to an earlier post on Dec 3, 2012 10:03:27 AM PST
Last edited by the author on Dec 3, 2012 10:03:38 AM PST
You know, if you take one word out of your statement it has a whole new meaning:

"Thank goodness I can strip. I don't have to worry about nonsense like this."

Hey, if you have it you might as well use it, right?

In reply to an earlier post on Dec 3, 2012 10:05:39 AM PST
Jazzy_Jeff says:
Come on now, I don't want to be responsible for people stroking out....

In reply to an earlier post on Dec 3, 2012 10:06:43 AM PST
Anne Shirley says:
Spotted that the other day. It should be cut & pasted into every thread where someone whines about flouncing off to buy a Nook.

In reply to an earlier post on Dec 3, 2012 10:09:10 AM PST
CBRetriever says:
I love the flouncers who aren't in the US and think they can buy a Nook

In reply to an earlier post on Dec 3, 2012 10:12:00 AM PST
I hear you can get some nook in certain parts of Denmark. Crannies, too, for that matter.

In reply to an earlier post on Dec 3, 2012 10:12:38 AM PST
CBRetriever says:
I think those are inglenooks

In reply to an earlier post on Dec 3, 2012 10:15:16 AM PST
Anne Shirley says:
I love the flouncers who think that any other e-ink or Android device will give them something, e-bookwise, that Kindles don't. The ones who simply refuse to acknowledge that it isn't "Kindle" or Amazon who is or isn't doing whatever, but the publishers, creators of apps, etc. 99% of the time. The ones who will never see Amazon as what it is - simply a storefront the vast majority of the time.

In reply to an earlier post on Dec 3, 2012 10:15:50 AM PST
Anne Shirley says:
Eww...MILF.

Posted on Dec 3, 2012 10:18:27 AM PST
Cinnamon says:
Has anyone seen that info anywhere except that one article? One article on the internet don't make it true.

In reply to an earlier post on Dec 3, 2012 10:19:29 AM PST
MommaCat says:
Google it. It's on Twitter too.

Posted on Dec 3, 2012 10:22:32 AM PST
Last edited by the author on Dec 3, 2012 10:24:22 AM PST
I'm not sure this is article is accurate. I have B&N ebooks that I bought 2 years ago when I had a nook. My credit card expired in Nov. and I did not update my B&N account. I just downloaded my books to my android phone and had no problems. Though maybe they look for accounts for no activity for long periods of time?

Posted on Dec 3, 2012 10:23:06 AM PST
Last edited by the author on Dec 3, 2012 10:24:07 AM PST
MommaCat says:
http://bookclubs.barnesandnoble.com/t5/NOOK-First-Edition-Technical/The-new-nook-computer-update-requires-credit-card/td-p/1110446

That's at bn.com

In reply to an earlier post on Dec 3, 2012 10:23:09 AM PST
Just Peachy says:
Sorry, but still doesn't make it true. I am searching and can't find where anyone has quoted the B&N written policy. It could be the CS rep told the customer incorrect information.

In reply to an earlier post on Dec 3, 2012 10:24:18 AM PST
CBRetriever says:
yep:

http://www.dailymail.co.uk/sciencetech/article-2239640/Barnes-Noble-stops-customers-accessing-ebooks-theyve-paid-for.html

In reply to an earlier post on Dec 3, 2012 10:26:56 AM PST
Just Peachy says:
So this isn't new?

In reply to an earlier post on Dec 3, 2012 10:27:44 AM PST
Anne Shirley says:
But then...maybe two articles on the internet aren't enough. Or three....

In reply to an earlier post on Dec 3, 2012 10:29:29 AM PST
I once saw my sister's phone number on a bathroom wall. I didn't need another bathroom wall to say it to know that what it said was true.

Posted on Dec 3, 2012 10:41:46 AM PST
M42 says:
Without an active credit card you can't download free books either.

In reply to an earlier post on Dec 3, 2012 10:44:09 AM PST
Partridge Pat in a Peach Tree says: "I am searching and can't find where anyone has quoted the B&N written policy."

Since an expired CC could be considered to no longer be an authorized one...

http://www.barnesandnoble.com/u/nook-books-frequently-asked-questions-faq/379003486

"Why do I need to enter a credit card to download my NOOK Book?
To access your protected purchases, you must have an authorized credit card on record with Barnes & Noble.com. It does not necessarily have to be the credit card you used to purchase your NOOK Book(s)."

In reply to an earlier post on Dec 3, 2012 10:46:11 AM PST
Just Peachy says:
Thanks.

I was reading about how B&N does stuff with the cc for copying the book. That alone is crazy. If the credit card number is stored with my book and at some point I need to re-enter THAT card number, I may not know which card I used or my car number has changed.

Happy I have a Kindle!

In reply to an earlier post on Dec 3, 2012 10:55:07 AM PST
I think all retailers struggle with this; when I worked at a big box store, our policy was to put credit back on THAT card. It happened ALL THE TIME that people either lost the card (different number on the replacement), or they closed the account, or had paid it off and didn't WANT a credit on it.

The store would usually make an exception, but that company is known for it's great service. B&N ... not so much!

In reply to an earlier post on Dec 3, 2012 10:57:27 AM PST
Last edited by the author on Dec 3, 2012 10:59:11 AM PST
Jazzy_Jeff says: "Thank goodness I can strip DRM. I don't have to worry about nonsense like this."

You do realize that stripping DRM would have no affect on what this thread is about.. and that B&N decided to use this form of DRM (that they got from eReader.com) because it was, and still is, the only form of DRM that allows infinite copying and doesn't require a 3rd party DRM server to open the files (thus allowing for legal off-line reopening of a copy).

The irony of the bbc article and everyone who says "strip DRM to get around this" is that it if they stripped the DRM that means they kept a copy.. and if they kept a copy then this issue would not occur becuase it would not need to be downloaded from B&N and the book would still be infinitely copy/openable even with the DRM.

The real problem here is that B&N isn't allowing for customers to choose to not keep their CC updated when they decide to stop buying Nook books unless they want to lose access to the books in their account. That they would have to keep backup copies themselves. That is the issue at hand, not the DRM on individual books. Which, IMO, is a minor issue as I feel that one should keep personal backups anyway, esp since the DRM allows for it. Trust in oneself and not in B&N.

In reply to an earlier post on Dec 3, 2012 11:00:02 AM PST
Can I ask a really, really dumb.shit (referring to myself) question? How would one do this, the quickest, simplest way?
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Discussion in:  Kindle forum
Participants:  16
Total posts:  43
Initial post:  Dec 3, 2012
Latest post:  Dec 3, 2012

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