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Kindle Screen Screen Not Clear

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Showing 1-6 of 6 posts in this discussion
Initial post: May 29, 2011 2:17:52 PM PDT
L. Alleyne says:
My Kindle screen has black and white marks down the screen and I unable to see any of the words. It is always secured in its jacket, what can the problem be?

Posted on May 29, 2011 2:18:58 PM PDT
It sounds like a cracked screen. Pressure can break the screen, even if it is in a case.

Posted on May 29, 2011 2:20:28 PM PDT
A. Sisk says:
regardless...a call to KINDLE customer service is in order!

In reply to an earlier post on May 29, 2011 2:31:04 PM PDT
lwd says:
L. Alleyne -

Your Kindle be dead. If your Kindle is fairly new, Customer Service *might* replace it, but chances are you'll have to buy a new one. (Been there, done that, have a new now. Unfortunately I had to purchase it when it was still over $200+).

Posted on May 29, 2011 2:58:12 PM PDT
The screen went out on both my K2 and my K3. Both times Amazon replaced them.

In reply to an earlier post on May 29, 2011 3:12:16 PM PDT
lwd says:
FoundQuilting -

Sadly, I was a bit embarrassed to call Amazon when my screen(s) went wonky. I knew the cause, and it wasn't Amazon's fault. Total 'user error' faux pas. First time, my husband accidentally sat on it, the second time my 30 pound cat sat on it. I couldn't in good conscience blame Amazon for my clumsy family (who are now threatened instantly when getting close to my kindle - punishment for violations are yet to be established, but they will be severe.)
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Discussion in:  Kindle forum
Participants:  5
Total posts:  6
Initial post:  May 29, 2011
Latest post:  May 29, 2011

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