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Kindle Paperwhite Passcode Forgotten


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Showing 1-4 of 4 posts in this discussion
Initial post: Jun 9, 2013 10:10:35 AM PDT
Pete the Cat says:
I can't remember my Kindle passcode. Is there a way to reset or turn off the passcode without losing my content?

In reply to an earlier post on Jun 9, 2013 10:22:17 AM PDT
Last edited by the author on Jun 9, 2013 10:42:39 AM PDT
Dragi Raos says:
You need to reset your device to factory defaults. It will be wiped clean, but all your Amazon-bought content is safe and sound on their servers ("in the Cloud"), ready to be re-downloaded once you register your device again. You reset the device by entering "the magic passcode" which is for some reason no longer listed on help pages.

Try "resetmykindle" or "111222777"

If that doesn't work (some other passcodes were also metioned), ask good people at Amazon CS: https://www.amazon.com/gp/help/customer/contact-us

In reply to an earlier post on Jun 9, 2013 10:36:35 AM PDT
Pete the Cat says:
Thanks. I've been reading through multiple blogs and that's the common advice given. I was hoping to avoid "wiping it clean"! Oh well. Once I go through this anguish I assume I will be able to turn off the passcode feature, right???

In reply to an earlier post on Jun 9, 2013 10:41:57 AM PDT
Dragi Raos says:
Just refrain from turning it on :o)
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Discussion in:  Kindle forum
Participants:  2
Total posts:  4
Initial post:  Jun 9, 2013
Latest post:  Jun 9, 2013

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