Customer Discussions > Kindle forum

Frozen Kindle Fire


Sort: Oldest first | Newest first
Showing 1-3 of 3 posts in this discussion
Initial post: Jun 19, 2012 3:52:57 PM PDT
Paul says:
In recharging my KF I put it into my desk top with a usb to charge it like my blackberry. Even after I charged it later with the regular charger, I turn it on and it reads Kindle Fire on the screen and then shuts off. What do you think happened and how can it be fixed?

Posted on Jun 19, 2012 3:59:00 PM PDT
Charlie Fox says:
Re-boot your Fire. Hold the power button for 20 seconds....until the 'shut down' message is gone and the screen is black. Wait a couple of seconds...hit power on, and the Fire should reboot

Posted on Jun 19, 2012 3:59:05 PM PDT
The Artist says:
A usb port does not have enough power to charge a Fire -- it could take 8 times longer to charge than if you use the charger that came with the Fire.

How long did you charge it using the enclosed charger?

Try a reboot: Hold the power button for 30 seconds, release the button, then wait until the Fire turns off. Turn it back on again. Charge it for the recommended time.

If there's still a problem, contact CS via http://www.amazon.com/kindlesupport, click on the Contact Us button on the right side of the page.
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

Discussion Replies Latest Post
Announcement
NEWS: Kindle for iOS Software Update 4.5
67 10 hours ago
Announcement
Update re: Amazon/Hachette Business Interruption
0 Jul 29, 2014
Announcement
Hachette/Amazon Business Interruption
0 May 27, 2014
Announcement
Have a Kindle Question?
0 Sep 12, 2012
Time for an EBook price thread 9 10 seconds ago
Page Numbers on Kindle App for iPad 149 1 minute ago
Moving Books from Kindle 2nd Gen to Kindle Fire 8 1 minute ago
Al's Place 35mm 3347 2 minutes ago
RAoK #78 and still going! 8666 2 minutes ago
October Informal Poll--what are you reading now? 6 5 minutes ago
Kindle Fire HDX Video Upside Down 26 8 minutes ago
KINDLE KITCHEN #4: Home of Family, Friends and Good Food! 3878 22 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Jun 19, 2012
Latest post:  Jun 19, 2012

New! Receive e-mail when new posts are made.

Search Customer Discussions