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Customer Discussions > Kindle forum

Frozen Kindle Fire

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Showing 1-3 of 3 posts in this discussion
Initial post: Jun 19, 2012 3:52:57 PM PDT
Paul says:
In recharging my KF I put it into my desk top with a usb to charge it like my blackberry. Even after I charged it later with the regular charger, I turn it on and it reads Kindle Fire on the screen and then shuts off. What do you think happened and how can it be fixed?

Posted on Jun 19, 2012 3:59:00 PM PDT
Charlie Fox says:
Re-boot your Fire. Hold the power button for 20 seconds....until the 'shut down' message is gone and the screen is black. Wait a couple of seconds...hit power on, and the Fire should reboot

Posted on Jun 19, 2012 3:59:05 PM PDT
Artist says:
A usb port does not have enough power to charge a Fire -- it could take 8 times longer to charge than if you use the charger that came with the Fire.

How long did you charge it using the enclosed charger?

Try a reboot: Hold the power button for 30 seconds, release the button, then wait until the Fire turns off. Turn it back on again. Charge it for the recommended time.

If there's still a problem, contact CS via, click on the Contact Us button on the right side of the page.
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Discussion in:  Kindle forum
Participants:  3
Total posts:  3
Initial post:  Jun 19, 2012
Latest post:  Jun 19, 2012

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