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Customer Discussions > Kindle forum

cloud player crap


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Showing 1-25 of 34 posts in this discussion
Initial post: Aug 19, 2012 7:55:37 PM PDT
R. A. Long says:
Is it just me, or is this newest cloud player is total crap? I have 150 MP3s thru Amazon. In the last couple of weeks, changes at Amazon has made it impossible to download five MP3s I bought from them last week. I think I am done buying MP3s from Amazon, until they pull theirheads out of their rears. A boatload of features for them to make money make it too hard to f with this useless POS

In reply to an earlier post on Aug 19, 2012 7:57:22 PM PDT
Dittie says:
Okay, buh-bye now.

In reply to an earlier post on Aug 19, 2012 8:01:44 PM PDT
Bufo Calvin says:
R.A., the changes that were made should not make it impossible to download MP3s you buy from them.

Have you checked with Kindle Support?

http://www.amazon.com/kindlesupport

You'll see a

Contact Us

button. You can call them, have them call you, e-mail, or chat.

In reply to an earlier post on Aug 19, 2012 8:13:13 PM PDT
Artist says:
Such a classy person!

Posted on Sep 21, 2012 1:44:15 PM PDT
Last edited by the author on Sep 21, 2012 1:45:06 PM PDT
Agree entirely with R A Long. Downloaded (eventually) Pink Floyd Division Bell - nightmare.

Won't be buying mp3s from Amazon again. Just as I don't buy from Apple iTunes. I pay for it (in some cases (Beatles vinyl, cassette, CD and mp3) four times in forty years) and I really cannot accept the sneakey attempt to tie me in and for people to be uploading my music.

Amazon mp3 WAS good - very good. No more. "Cloud?" - tried it, don't like it.

Good bye Amazon mp3 - nice knowing you.

In reply to an earlier post on Nov 9, 2012 2:49:49 PM PST
Phill says:
Agreed it is TOTAL crap - i am now turning to Apple and using their services amazon have lost the plot and deserve to loose big time. i have 114 songs on their cloud - not my choice to put them there - and cannot access any of them - why dont we all claim refunds for all our lost songs and see if that gets em moving??

In reply to an earlier post on Nov 9, 2012 2:51:39 PM PST
How can you "not access" any of your MP3s in the cloud? I installed the Amazon MP3 downloader and downloaded all of my MP3s to my computer.

More info:

http://www.amazon.com/gp/help/customer/display.html/ref=help_search_1-2?ie=UTF8&nodeId=200594190&qid=1352501490&sr=1-2

In reply to an earlier post on Nov 9, 2012 2:52:52 PM PST
Phill says:
Agreed it is TOTAL crap - i am now turning to Apple and using their services amazon have lost the plot and deserve to loose big time. i have 114 songs on their cloud - not my choice to put them there - and cannot access any of them - why dont we all claim refunds for all our lost songs and see if that gets em moving??

In reply to an earlier post on Nov 9, 2012 2:54:02 PM PST
Phill says:
You are lucky then as i cant any of mine - do you work for amazon by any chance???

In reply to an earlier post on Nov 9, 2012 2:54:17 PM PST
Jazzy_Jeff says:
Or you could contact customer service for help. Wouldn't count on a refund since you haven't even tried contacting anyone.

In reply to an earlier post on Nov 9, 2012 2:54:49 PM PST
Jazzy_Jeff says:
You don't have to stutter....

In reply to an earlier post on Nov 9, 2012 2:55:16 PM PST
Nope, just a customer. I see you are in North Wales. I'm in the US, so things may work differently for you. I would contact customer service, and hopefully they can help you.

In reply to an earlier post on Nov 9, 2012 2:55:26 PM PST
Jazzy_Jeff says:
None of us here work for Amazon. We are all customers and volunteers...

Posted on Nov 9, 2012 2:56:52 PM PST
Phill - Here's a link to MP3 help on Amazon.uk. You guys apparently have the MP3 downloader just like we do in the US. Hopefully this will help you to access your music:

http://www.amazon.co.uk/gp/help/customer/display.html/ref=hp_mp3_downloadcomp?nodeId=200665410#downloadmusic

In reply to an earlier post on Nov 9, 2012 2:58:12 PM PST
Phill says:
Customer services - thats a laugh - i only get someone in a country far away who cant even speak English - it seems that amazon cant be bothered with anyone outside the USA!

In reply to an earlier post on Nov 9, 2012 2:59:53 PM PST
Have you tried installing the MP3 downloader?

Posted on Nov 9, 2012 3:00:08 PM PST
Phill says:
Thanks for that but useless i am afraid Amazon service in UK is total crap...at least apple know how to serve customers

In reply to an earlier post on Nov 9, 2012 3:00:48 PM PST
Well, you seem to be unwilling to accept advice or help. So, have fun with Apple :)

In reply to an earlier post on Nov 9, 2012 3:01:18 PM PST
Phill says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 9, 2012 3:02:00 PM PST
Jazzy_Jeff says:
Well there you go then. Problem solved...

In reply to an earlier post on Nov 9, 2012 3:02:01 PM PST
Phill says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 9, 2012 3:08:39 PM PST
Phill says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 9, 2012 3:29:33 PM PST
[Deleted by the author on Nov 9, 2012 3:37:36 PM PST]

In reply to an earlier post on Nov 9, 2012 4:55:57 PM PST
Jazzy_Jeff says:
How was that insulting? I was just making fun of your double post.

In reply to an earlier post on Nov 9, 2012 6:01:01 PM PST
King Al says:
Sorry, but the only obnoxious poster on this thread is YOU.
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This discussion

Discussion in:  Kindle forum
Participants:  17
Total posts:  34
Initial post:  Aug 19, 2012
Latest post:  Dec 1, 2013

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