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4G LTE


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Showing 1-25 of 29 posts in this discussion
Initial post: Nov 27, 2012 5:45:45 AM PST
Hal Friedman says:
How do you connect the Kindle to 4G LTE? What do I need to do?

Posted on Nov 27, 2012 8:15:08 AM PST
Kim Shown says:
Have you set up an account w/AT&T via your Kindle Fire HD? If not, you will need to do so; you will need a wireless connection to set up the 4G service. Here's what I did once I was connected to my home wireless network: From your home screen on you fire look up at the top where you see the wireless bars at the top and swipe down - you'll see a series of choices: unlocked, volume, brightness, wireless, sync and more; touch the "more" option and then go to wireless and networks. Next, go to AT&T AllAccess. From there you will be able to set up an account; it lets you choose the data domestic plan that you want - I chose the 250 MG domestic plan and then you'll need to put in your personal information, including payment info. Once that has been completed you'll be able to use the service. It did however, take me some time to figure out that when you want to use the 4G service, that you need to make sure that your wifi connection is off. Once you've turned the wireless connection off, then the device will use the ATT AllAccess service to connect. Hope that helps!

Posted on Nov 27, 2012 4:03:48 PM PST
[Deleted by the author on Nov 27, 2012 4:04:17 PM PST]

In reply to an earlier post on Nov 27, 2012 4:04:27 PM PST
Hal Friedman says:
Hi Thank you for your response. While you have made it quite easy to follow, however the only thing I do not understand, is that it says I need to insert a sim card. While I understand I need to purchase a SIM Card now in order to activate the 4G, is there a particular sim card that I need to purchase?

In reply to an earlier post on Nov 27, 2012 4:06:19 PM PST
Dittie says:
The SIM card is already installed.

In reply to an earlier post on Nov 27, 2012 4:43:48 PM PST
Hal Friedman says:
Hi Thank you. I had called AT&T, my Kindle still says it has no SIM registered. However, that being said, I do have a IMEI # and a ICCID (SIM) number, and the AT&T customer support said that Amazon didn't register this SIM/Kindle with AT&T. He told me amazon kindle support would have to register it. Do you have a phone number for amazon support? As good as Amazon's website is, I can not find the phone number for Kindle support. I appreciate all your help.

In reply to an earlier post on Nov 27, 2012 4:49:56 PM PST
Dittie says:
Near the center of the top of this page, click the blue Help link. Then click the yellow Contact Us button.

In reply to an earlier post on Nov 27, 2012 4:51:43 PM PST
To contact customer service.

Inside the United States: 1-866-321-8851
Outside the United States: 1-206-266-0927

In reply to an earlier post on Nov 27, 2012 5:04:07 PM PST
me says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Nov 27, 2012 5:21:21 PM PST
Jazzy_Jeff says:
Right, and no other company makes mistakes....

In reply to an earlier post on Nov 28, 2012 6:00:15 AM PST
Kim Shown says:
Have you logged on to your Amazon account via your kindle in order to register it? You can do that w/wifi connection.

In reply to an earlier post on Nov 28, 2012 10:39:48 AM PST
Thank you!

In reply to an earlier post on Nov 28, 2012 1:28:01 PM PST
Kim Shown says:
You are welcome! :)

Posted on Nov 28, 2012 1:39:46 PM PST
Bufo Calvin says:
When I first got my 4G, there was a notification when I did a swipe down that said

"Service Activation Needed"

I tapped that, and it took me through the process.

If that's not there, then you can go into the area Kim described. In terms of transitioning from the 4G to wi-fi and back, Josh W, an Amazon official, posted this:

"*Overages - This is a prepaid plan. When a customer reaches their 250MB limit, they will receive a message letting them know they can either wait until the following month, or upgrade their plan to a 3GB or 5GB plan. There will be no overage charges.

*Restrictions - To prevent the data from being used in one sitting or accidentally, there are some restrictions to the data usage. They include:

-Downloads over 50MB from Appstore, Amazon MP3, Amazon Instant Video (AIV), Audible, or the Kindle Store require a Wi-Fi connection to complete.
-Transitioning from Wi-Fi to cellular (e.g. customer leaves home Wi-Fi network) when downloading an item over 50MB will result in the download stopping and asking the customer to connect to Wi-Fi to complete it.
-Transitioning from Wi-Fi to cellular when streaming AIV content will result in the stream stopping and asking the customer to connect to Wi-Fi to continue watching.

*Customers may see a restriction to their AIV streaming, this restriction will be removed with a software update once the device is connected via wireless and has at least a 40% charge.

*If a Wi-Fi network is recognized by your device and you're in range, it will connect to it automatically.

*When you're connected to the 4G network, the status bar will display the AT&T logo, the network type, and the network signal strength bars. If you're connected to Wi-Fi, the mobile network type will not be displayed."

In reply to an earlier post on Nov 29, 2012 6:01:15 AM PST
Kim Shown says:
Great info, Bufo; thanks for posting this!

Posted on Nov 29, 2012 10:42:07 AM PST
Last edited by the author on Nov 29, 2012 10:45:57 AM PST
I just received my two Kindle Fire HD 4G LTE and I would like to know if I have to have Wi-Fi in my house to activate the Kindles. I bought these because of the 4G and with the contract thru AT&T, I thought that you would not need to have Wi-Fi. If I had Wi-Fi, then there would be no need to purchase these with an AT&T contract. We currently do not have Wi-Fi in our home. I'm just a little confused if I need Wi-Fi or not. Any help would be much appreciated. Thanks!

In reply to an earlier post on Nov 29, 2012 10:59:44 AM PST
New Girl says:
Susan, I think that you need to connect at least once via WiFi to activate them. This could be done at a Starbucks or McDonalds.

As for not needing WiFi, do you have internet in your home at all? Something like DSL or Roadrunner? If so, adding WiFi is very easy and inexpensive. If you do not you should be okay using the AT&T but as a warning, this will cost you a lot. 250MB per month, which comes with the basic plan will allow you to check some email and download your books but any heavy internet browsing or streaming is going to take much more than that and start running you into the range of $50 or more per month. At those rates you would be better off looking into getting internet in your home.

In reply to an earlier post on Nov 29, 2012 4:32:18 PM PST
me says:
My understanding from amazon once fee for lte or free for 3g your kindle should connect 3g until future notice

Posted on Nov 29, 2012 4:33:17 PM PST
me says:
Forgot about turning off wifi on kindle

In reply to an earlier post on Nov 29, 2012 4:38:45 PM PST
New Girl says:
Try rewriting this in English. I have no idea what you just tried to say.

In reply to an earlier post on Nov 29, 2012 4:42:47 PM PST
Dittie says:
That's a 3G e-ink Kindle. This thread is about 4G Kindle Fire.

(How scary is that?)

Posted on Nov 29, 2012 4:51:17 PM PST
Last edited by the author on Nov 29, 2012 4:51:34 PM PST
There is a huge difference from the free 3G that is offered on the e-ink Kindles and the 4G (that has to be paid for) on the Kindle Fire 8.9 HD 4G model. Since the Fire is a tablet and can stream video, etc., it can potentially use tons and tons of data, and Amazon is not going to provide that for free.

Posted on Nov 29, 2012 4:59:47 PM PST
CJ says:
my question is how do yiu get thr one tine charge of 49·99 from AT&t i do not see thst option also wherr are the ime and other numbers
i have called customer service twice and both reps were clueless

Posted on Nov 29, 2012 5:02:42 PM PST
CJ - From Kim's post above:

From your home screen on you fire look up at the top where you see the wireless bars at the top and swipe down - you'll see a series of choices: unlocked, volume, brightness, wireless, sync and more; touch the "more" option and then go to wireless and networks. Next, go to AT&T AllAccess. From there you will be able to set up an account;

In reply to an earlier post on Nov 29, 2012 5:24:54 PM PST
Last edited by the author on Nov 29, 2012 5:27:50 PM PST
Thanks for your response. I've decided to just get wi-fi installed in my house so I don't get some outrageous monthly bill thru AT&T. I appreciate you providing me with the warning of the cost thru AT&T especially since I bought two Kindle Fire HD tablets which would have required me to purchase two plans thru AT&T. Thanks again!
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Discussion in:  Kindle forum
Participants:  13
Total posts:  29
Initial post:  Nov 27, 2012
Latest post:  Dec 11, 2012

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