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Customer Discussions > Kindle forum

kindle fire wont charge

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Showing 1-20 of 20 posts in this discussion
Initial post: Mar 6, 2012 3:17:52 PM PST
young says:
My kindle will not charge, I've tries different chargers, unplugging and plugging back in, turning it off and charge and nothings working, someone!

Posted on Mar 6, 2012 3:22:08 PM PST
How do you determine if it is charging? I ask because if you're looking for the light, that may not tell you. The light will not come on if the Fire is turned off, or if the battery is too low. It will charge anyway.

Do not try to charge from a USB port on a computer. Use the charger that came with the Fire. It is a high-current charger (1.8A) and other chargers may not be able to provide enough power to charge it. Leave it in sleep mode (or off) while charging.

If that does not work, you need to contact Customer Service. Click here to start:

In reply to an earlier post on Mar 6, 2012 6:41:54 PM PST
young says:
I left it on the charger and off for mord then 30 min and it didn't charge not even 5% but thank u for your advice

Posted on Mar 7, 2012 2:36:26 PM PST
Same thing just happened to my Kindel Fire, left it plugged in with the charger it came with for over an hour. Device still will not turn on. Planned obsolescence?

Posted on Mar 7, 2012 2:39:35 PM PST
Contact Amazon customer service... I'm sure they can help or replace.

In reply to an earlier post on Mar 11, 2012 2:36:11 PM PDT
Sharon says:
Ok I have the same problem don't worry you will be fine ok plug it in to the charger that it cam with. looking at the power button, if it is red, then we are getting somewhere. if it is not, place kindle on a flat sufurce then plug it in. place one hand lightly ontology of the kindle to hold it down, then grab the end of the cord that is sticking inside of you kindle and pull it up gentally. or wiggle it around in different directions until the light turns red. note it will not happen right away, wait about ten seconds for each position, do not push down. it will not work. It may take a while for you to find out whitch direction you need to hold the plug in, but once you do,prop something underneath the end of the part going in tto kindle to hold it up in the correct direction. make shire it is red, when you prop something underneath, if it is not repeat prossec again and try using something else to prop it up with.

if it is red but not chargeing, then plug it in any way turn on kindle and up at the top right hand corrner their is a bar that looks like a battleground. that represents how mutch life is left in the battory, if it is green, then your kindle just has been wanting your attention, if it is white, then you have a problem. wiggle the end of the cord around in different directions until the bar moves. once the bar turns green then you have solved you problem. you must from then onwhen ever you charge your kindle fire for both problems I have stated keep the kindle in jack in the Sam

ok their is nothing wrong with your kindle fire or it s profane, this problem is caused by the port that you plug the charger end into. try cleaning it out . I have this same problem with my kindle fire and I plan to fix it. cam you do me a tabor and let me know if their is a crack or any thing unusual looking about the port. if their is, please contact me at this emeail this will help me understand what is gaudiness the problem with the jack and lead me to a sulotion other than this painful obstical.

note from now on be very carefully with how you treat your port because you Robt want to make it worse this will help ok

In reply to an earlier post on Mar 11, 2012 2:49:46 PM PDT
My friend's quit charging. She called customer service and had a new one in hand in two days. Don't accept wiggling and noodling if you can get a replacement. She bought hers two days after launch, so yours should be covered as well.

In reply to an earlier post on Mar 11, 2012 6:41:43 PM PDT
young says:
Thnx I ordered mine earlier, they said it should be here wed!

Posted on Mar 15, 2012 12:57:07 PM PDT
My mom got onein december. She just got her third kindle. 2 had same issue and nothing worked! If it happens again, we are getting money bacjk and getting a nook

Posted on Mar 15, 2012 12:57:43 PM PDT
My mom got onein december. She just got her third kindle. 2 had same issue and nothing worked! If it happens again, we are getting money bacjk and getting a nook

Posted on May 24, 2012 7:38:49 PM PDT
allen says:
my kindle fire will have the red light saying that its charging but the battery symbol will be gray HELP

Posted on May 31, 2012 2:15:44 PM PDT
kylerlindsey says:
Mine won't over any cord can someone help me?

In reply to an earlier post on May 31, 2012 2:40:15 PM PDT
Contact Kindle Customer Service!


In reply to an earlier post on Jul 17, 2012 10:16:52 AM PDT
i just called customer service with the same problem and they are sending a replacement; hopefully this one will work.

Posted on Jul 17, 2012 10:28:34 AM PDT
Mary says:
Got my fire in January and my charging port quit a few weeks ago. Called and a new one was here in 2 days and I sent old one back. Just found out my friend who got her's in February same thing same time as me so she needs to call and get a replacement too. Her husbands was bought in December and so far his is not going that. Mary!

Posted on Nov 26, 2012 10:05:04 PM PST
My new ones on its way this is a common roblem they need to fix it.

Posted on Nov 27, 2012 7:09:44 AM PST
Mary says:
My charging port died again last night so again they are sending a replacement. I love this device but geesh they should get this issue sorted. I can't afford one of the new fires at this time and I have not even had this one a year and have had 2 replacements. At least they are good about it but in 6 months when the 1yr is up and it goes again guess I am gonna have to fork out for a new one. Mary

In reply to an earlier post on Jun 14, 2014 12:03:52 AM PDT
The USB not charging issue is not limited to kindle my kindle fire 2nd gen and my nexsus are both having charging issues.

In reply to an earlier post on Jun 14, 2014 6:36:20 AM PDT
The USB hardware problem IS limited to the first-generation Fire only. If you're having charging problems in other models it's a different problem.

Posted on Nov 10, 2014 2:41:44 PM PST
MCC says:
what color light comes on when you plug the kindle in to recharge?
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This discussion

Discussion in:  Kindle forum
Participants:  14
Total posts:  20
Initial post:  Mar 6, 2012
Latest post:  Nov 10, 2014

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