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Customer Discussions > Kindle forum

fake " - Your Cancellation"

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Showing 1-25 of 73 posts in this discussion
Initial post: May 2, 2012 8:06:57 PM PDT
I have gotten 2 cancellation notifications from "amazon". The most recent is dated for tomorrow. Both were for things I never ordered and when typed into, don't bring up anything. Virus? Anyone else getting these things?

Posted on May 2, 2012 8:10:04 PM PDT
GnomeEd says:
Do not click on links in that email!

Posted on May 2, 2012 8:11:29 PM PDT
GnomeEd says:
I think you can forward it to It'll tell you if it's real or not. Sounds like Phishing to me.

In reply to an earlier post on May 2, 2012 9:42:24 PM PDT
WAM says:
I have also gotten 2 fake Amazon cancellation emails today. I hope that they stop soon!

Posted on May 2, 2012 10:03:51 PM PDT
Pushka says:
Same here:

Posted on May 2, 2012 10:41:29 PM PDT
Lu Grala says:
you can forward emails here

In reply to an earlier post on May 3, 2012 12:43:06 AM PDT
Jazzy_Jeff says:
I have gotten a couple also. My trash filter caught them though.

Posted on May 3, 2012 2:47:24 AM PDT
Last edited by the author on May 3, 2012 8:26:06 PM PDT
WAM says:
I am now up to 6 emails. 5 went to my spam folder but the latest did not. I use Yahoo. Anybody else?
I did forward 1 of the emails to and this is part of the reply from the real Amazon:
"Your message has been forwarded to our security department, and we will investigate the situation. Please note that you may not receive a personal response."

In reply to an earlier post on May 3, 2012 3:56:45 AM PDT
Jazzy_Jeff says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on May 3, 2012 12:49:27 PM PDT
Last edited by the author on May 3, 2012 12:50:39 PM PDT
I rec'd two of those cancellation notices and stupidly clicked on the reference number which sent me to an Canadian prescription drug site. Grrrr Is there are security rick here? Does anyone thing they may have scammed credit card info?

Posted on May 3, 2012 12:54:38 PM PDT
Judy, you should do a virus scan on your computer.

Your cc is probably safe.

Posted on May 3, 2012 12:59:08 PM PDT
**Meya** says:
Nothing in my email, but I'm changing my password just in case.

I did find a RAOK gift that I missed somehow. Thank you, whoever CCPP is. You know who you are.

Posted on May 3, 2012 7:49:57 PM PDT
WAM, I use yahoo too. I also clicked the link on the first one I received and was sent to a Canadian Drug site. I then ran a scan and nothing showed up, fortunately. I am up to 6 emails as well and have been sending them to

Posted on May 3, 2012 7:59:07 PM PDT
Last edited by the author on May 8, 2012 11:49:46 PM PDT
Pushka says:
Another one today. I use a proper account not a google style one.

Ok, edit. By proper I didn't place any value judgement on google style accounts, I have and use one too. By proper I meant that the virus protection we have to use in our company means we are much less likely to get spam. And I hovered on the link to see what would happen and our virus protection system wouldn't even let me "see" the site.

Ok now?

Posted on May 3, 2012 8:19:53 PM PDT
 Ann says:
Amazon added a new link about this onto the main help page today -

Posted on May 3, 2012 8:24:53 PM PDT
WAM says:
reader/knitter/coffeedrinker--I blocked the email address in Yahoo and haven't gotten any more emails. To do that, click on Options (upper right), then Mail Options. In the far left column click on Spam and then in the Block Email box type in Click Save (at the top). I also forwarded one of the emails to Yahoo. Hopefully this is the end of this craziness!

PS--Your screen name is great! It's so lyrical and those are all things that I love to do, too!

In reply to an earlier post on May 4, 2012 1:21:34 PM PDT
WAM, done and done! Thank you for the spam blocking in yahoo thing. A knitter, eh? It was a given you were a reader. And books and coffee go together, but a knitter!!! Pleased to meet cha! Today, I officially asked for THE KNITTER'S LIFE LIST for my mother's day gift! Heard of knitting backwards, I hadn't, but it's in there. Thanks again.

Posted on May 4, 2012 1:56:04 PM PDT
L. Housley says:
I've been getting them too. They're passing through the amazon filter too, not going to spam. I sent one to amazon and just delete them. It is annoying though.

In reply to an earlier post on May 4, 2012 7:30:59 PM PDT
WAM says:
Hi, r/k/c!
U R welcome for the spam blocking info. And so pleased to meet you, too! I hope that you haven't received any more fake Amazon emails. I haven't (knock on wood). Thanx so much for the mention of THE KNITTER'S LIFE LIST. It looks like a great book and it just so happens to be available at my local library branch. I plan to check it out tomorrow on my way to a. . . fiber show. Yep, I'm a knitting knut, although my idea of fun knitting is big needles, fat, funky yarn and no pattern (I knit lots of scarves). Check back on this thread on Sunday and I'll post an update. Have a great weekend!

Posted on May 4, 2012 9:20:01 PM PDT
I received one of these "canceled" e-mails this evening. I didn't click on any of the links. I'll just move it to the spam folder along with the "participation required" and "you have won" e-mails.

Posted on May 4, 2012 9:56:04 PM PDT
Chris Miller says:
I got one of these "canceled order" emails today. All I have to say is Gmail is very good about sorting spam because it was in my spam folder.

In reply to an earlier post on May 4, 2012 10:28:17 PM PDT
I've gotten four of these notices now so I changed my password but I'd like to know what's going on.

In reply to an earlier post on May 4, 2012 10:43:33 PM PDT
WAM says:
Jo Anne--
Following is a good explanation from another thread about this week's phishing expedition. My advice: don't click on any links within the email and follow your email provider's instructions to block from your email account.

Thomas Palmer says:
If you get this email do not worry.. your account is not hacked and nobody made any orders or canceled any orders. Just delete the emails. These are called Phishing emails. They are fake emails with fake links that they ask you to click on for the purposes of trying to trick you into giving them your account or credit card information.
Here is Amazon's new help page for this issue.
These identity thieves send out fake emails pretending to be popular websites/games. They don't know that you have an account there. They use popular the ones in order to increase the likelyhood that the random recipient will have an account there. They use an issue that may occur that seems importaint in order to try and take people unawares. The idea is that if a person sees an email from a website/game they use saying that there is some big "problem" they are less likely to either ignore it or look at it too closely to see if it's real.

Posted on May 4, 2012 11:34:17 PM PDT
JJulieJ says:
This conversation triggered an alert in my brain this morning when I received an unexpected e-book gift. Clicking on the Accept button brought up the usual Account login window. I was in a quandry, was it real or was it a scam, so I closed the window while I thought about it.

I logged into my account directly from the Amazon website. Did a few checks then decided the gift was for real. This time, when I clicked on accept, it did not bring up the account login window, presumably because I had only just confirmed my account password by other means. So my acceptance of the gift was safe.

So to summarise, if you are unsure login to Your Account from the Amazon website here and do something that forces a password confirmation before you click to accept a gift.

And thanks, K, for the unexpected treat. :-)

Posted on May 5, 2012 1:46:06 AM PDT
Last edited by the author on May 5, 2012 1:48:46 AM PDT
U.R.Nuts says:
Okay Folks,

Now may be a good time to pass along one of my little tricks . . .

If I get that far, thinking that the thing is for real, but just not for sure (not just
Amazon but any web issue) I will enter incorrect information in the log-in process, if you don't get an error message you know it isn't for real.

But, ya gotta keep thinking cause the bad guys certainly are doing just that!

Just my 2¢ worth on the matter . . .
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Discussion in:  Kindle forum
Participants:  43
Total posts:  73
Initial post:  May 2, 2012
Latest post:  May 14, 2012

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