Customer Discussions > Kindle forum

trouble connecting to web


Sort: Oldest first | Newest first
Showing 1-6 of 6 posts in this discussion
Initial post: Jun 20, 2012 9:12:25 PM PDT
Dann Crist says:
I can connect to internet w/ my new kindle fire at starbucks and McDonalds-I of course do not need a PASSWORD, I just hit the accept button and all is well. BUT at the two wireless connection locations ( two different routers) I cannot ignite when I use the apprpriate passwords. What's up with that??? Any Ideas

Posted on Jun 21, 2012 3:13:01 AM PDT
Fud53 says:
What is "ignite"?

In reply to an earlier post on Jun 21, 2012 5:06:55 AM PDT
Dann Crist says:
sorry for the term, what i mean is that it doesn't connect-it says "connection to the internet failed"

Posted on Jun 21, 2012 6:07:10 AM PDT
Winkinod says:
Dann, there can be many reasons, but listed below are some of the most common. If none of them work, call Kindle customer service.

Some common reasons for Kindle not connecting to WiFi:

1. Are you sure the router password is correct?
2. Is the wireless SSID broadcast enabled in the router setup?
3. Is the wireless Mac filter enabled and preventing an additional connection?
4. If your router is older, does the firmware need updated?
5. Have you tried turning the router and Kindle off then back on and tried connecting
again? (Or perhaps the router has a pinhole or button reset.)

In reply to an earlier post on Jun 21, 2012 8:57:50 AM PDT
@Fud53

"What is "ignite"?"

What most users in this forum would like to happen to you!

Toshiba Thrive Rules!

In reply to an earlier post on Jun 21, 2012 9:00:05 AM PDT
@Dann Crist

Dann, if you are able to connect at some locations and not at others, I would tend to think. That if you have the correct information to connect, and cannot. Then the problem would be with the routers at those locations.

Toshiba Thrive Rules!
‹ Previous 1 Next ›
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


 

This discussion

Discussion in:  Kindle forum
Participants:  4
Total posts:  6
Initial post:  Jun 20, 2012
Latest post:  Jun 21, 2012

New! Receive e-mail when new posts are made.
Tracked by 2 customers

Search Customer Discussions