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Customer Discussions > Kindle forum

Yahoo Email not working on Fire


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Showing 1-10 of 10 posts in this discussion
Initial post: Dec 25, 2011 1:51:16 PM PST
B. Rodine says:
I just bought a Fire for my husband for Christmas. I have a regular Kindle. I am trying to set his Fire up for email (Yahoo). I entered his email address and password and got a message "Setup could not finish" - cannot connet to server. Is that because his email address is different from mine and my email address is the one on the Amazon account? He said he wanted to return the Kindle if he couldn't get email. I bought the Fire so when we traveled we would have internet access and would both be able to access our email accounts. Is that not possible?

Posted on Dec 25, 2011 2:03:15 PM PST
Are you using the Yahoo mail app? Have him sign in wiith his account information.

In reply to an earlier post on Dec 25, 2011 2:24:32 PM PST
B. Rodine says:
I was trying to use the Yahoo Mail App. i was able to get to his account through the web but not through the app.

Posted on Dec 25, 2011 2:25:07 PM PST
B. Rodine says:
PS - I did use his sign in information (email address and password).

In reply to an earlier post on Dec 25, 2011 2:29:45 PM PST
Last edited by the author on Dec 25, 2011 2:33:21 PM PST
C. Scilley says:
No. The problem is with Yahoo. I would recommend that you go to the app store and download the Yahoo e-mail app. It works much better with Yahoo. You can set up many yahoo accounts on the app. To make a new account, you open the app, and then touch accounts on the top left. Then touch manage on the top right. Then touch add account.
Carolyn

Posted on Dec 25, 2011 2:43:47 PM PST
I guess you can verify that the account info is entered correctly. I've got two accounts registered on my Yahoo app and had no problems--just clicked manage, add account and entered the information and now have access to both accounts.

You may also want to try the general email app on the Fire to add the Yahoo account.

In reply to an earlier post on Dec 25, 2011 4:25:07 PM PST
B. Rodine says:
Okay thanks. I will give it another go. Maybe they were just down.

Posted on Dec 28, 2011 7:25:59 AM PST
L. Beck says:
When I used the app, I could read emails but not send them. Did anyone else have this problem? I ended up just accessing mail via the web.

Posted on Dec 28, 2011 10:12:53 AM PST
BJWright says:
I have the enhanced email app and have no problem accessing my Yahoo email.

Posted on Jan 7, 2012 5:30:23 PM PST
Scott Saxe says:
I was having trouble getting new email on fire. It wasn't until I changed my yahoo password that it started working again. As it turns out my yahoo account was hacked as well as alot of others using kindle yahoo mail. Beware
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Discussion in:  Kindle forum
Participants:  6
Total posts:  10
Initial post:  Dec 25, 2011
Latest post:  Jan 7, 2012

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