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Customer Discussions > Kindle forum

Kindle Fire: Must connect to the internet to play a game?

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Showing 26-50 of 105 posts in this discussion
In reply to an earlier post on Mar 1, 2012 2:50:56 PM PST
J. Donahue says:
Remember, if these are the "free" versions of the games, they are supported by displaying ads on the gaming screen. Periodically, the game on your Fire needs to get new "ads" to display while you play. Which leads to the need to connect to the internet periodically.

In reply to an earlier post on Mar 1, 2012 6:42:47 PM PST
Sadge says:
I understand that (I'd rate my technical knowledge on the above average side), but this definitely had nothing to do with ads (as it was all my apps across the board). The best I can figure is that the apps were re-authenticating themselves. I don't know this would be the case, but there's not much other explanation for paid (non-ad supported) apps behaving this way.

In reply to an earlier post on Mar 6, 2012 6:37:07 PM PST
Pineapple says:
I'm having the exact same problem. I was playing a cards app, set it down for a minute came back and now it says I have to be connected to the internet to play. I'm going to be watching this tread in hopes for a fix.

In reply to an earlier post on Mar 6, 2012 6:45:18 PM PST
@Sadge: Some apps need to contact their developer's home base from time to time to check for updates and so on. This can apply to both free (and ad-supported) and paid apps. I have never been able to work out in advance when they might need to do this.

Posted on Mar 7, 2012 10:18:47 PM PST
cybercom says:
I had this problem with DejaOffice. Contacted them and was assured that:

"DejaOffice definitely does not require an internet connection to run, so this would appear to be an issue with the Kindle."

The annoying thing is that it completely prevents the app from opening. This has all my contacts, schedules, etc. and effectively leaves me dead in the water. If this is something Amazon is doing intentionally, they should be sued. I can see a free game with ads, but this is an integral part of a $40 program that syncs with Outlook.

Do they think that I'm going to leave a meeting to run to Starbucks so I can see when my next meeting is??

Totally and completely unacceptable. Makes, what looked like a promising device into a useless paperweight!!!

In reply to an earlier post on Mar 7, 2012 10:37:54 PM PST
You do not need to connect to Internet to play gaames. Make sure All your games are downloaded on DEVICE, NOT CLOUD to play ANY downloaded games

Posted on Mar 7, 2012 10:41:22 PM PST
When playing games from. Dow.loaded apps make sure ALL GAMESare also downloaded on the device as well.

Posted on Mar 10, 2012 12:58:28 PM PST
A. Rodriguez says:
I have this problem as well. Bejeweled 2 was working fine until I started getting this error. It has to be a Kindle Fire bug.

Posted on Mar 10, 2012 1:35:41 PM PST
Diana says:
It is not a bug. I posted how to correct this. What John said is true, most games/apps are DRM and they require a connection once every 30 days to connect. I had this happen to me after being able to use without wi-fi my apps came up wanting a connection. Go to Apps, click on Store, then click on the page icon between the arrow and the search function. Choose My Apps, then when that comes up click the refresh button. It refreshes the apps and checks for updates. After you do that, you should be able to use it without wi-fi (unless that app specifically needs wi-fi to run and it would state it in the description) until the next 30 day period lapses.

In reply to an earlier post on Mar 10, 2012 8:28:32 PM PST
Pineapple says:
That helped part of the issue for me -but then I got a message that said something had gone wrong with the app and to remove and completely reload. That has done the trick. Thanks for the help and now I know how to keep them running until I get wifi at my house.

In reply to an earlier post on Mar 11, 2012 11:50:41 AM PDT
Diana says:
Just remember you will have to redo the refresh every 30 days. I emailed Amazon when it happened to me, unfortunately it happened when we were on a flight and couldn't do a thing with it.

Posted on Mar 14, 2012 4:13:25 PM PDT
KristiniaL says:
I've had the kindle fire for awhile now. I have been using the quickoffice app for downloading PDF's from home computer to kindle. Well this whole time it has been letting me do that and read PDF's with no wifi, now all of a sudden it will still open the PDF but there is a huge box on top of it saying "need to connect to internet to run this app" then shuts down the app after i click "ok". Im just wondering why this is happening all of a sudden too when before it was fine. I tried resetting for 30 sec. and still the same thing. Any more suggestions? This really sucks.

Posted on Mar 14, 2012 6:27:19 PM PDT
Diana says:
If you read my post three posts above yours, the instructions are there.

Posted on Mar 18, 2012 6:06:32 PM PDT
I've also started receiving this error recently "Internet Needed -- Please connect to the Internet to run this app." It has happened with two apps, eWallet and the 250+ Solitaire Collection. The problem leaves me unable to use the apps because when I tap "OK" after receiving the error message, the app exits. Frustrating. I shouldn't need the internet for either app unless I'm backing up my eWallet file.

Posted on Mar 28, 2012 4:21:26 PM PDT
brenda west says:
I received the same error today while on the road. I found it HIGHLY annoying. Anyone know why this happens and how often we should expect it to reoccur?

In reply to an earlier post on Mar 28, 2012 5:00:29 PM PDT
Jan D. says:
I've found that since I don't have WIFI at home I have to go to a spot and connect from time to time to let the adds on these free games reload. It's not a big deal since I usually have my Kindle with me anyway and it's a little price to pay for free games.

Posted on Mar 29, 2012 6:51:52 AM PDT
jsh1120 says:
@George D. Akin,

I'd recommend checking with the developers of the apps you mentioned above. The eWallet app may require occasional internet connectivity either to check the validity of your license or as a security measure associated with the accounts you have recorded on the device. I don't use eWallet but I have noticed that a similar app I use sometimes requires me to log into the bank's website and answer a security question in order to access even the downloaded data on my device.

As far as the Solitaire app is concerned, I'm guessing that the app may require periodic updates to your device information maintained online either to target advertising to you or to refresh the advertising content in the app, itself.

Posted on Apr 16, 2012 8:33:29 AM PDT
My wonderful Kindle Fire is not even worth taking out of my rack anymore. I am currently deployed in the Navy and unable to connect to any WIFI. No way to connect to get rid of this error message. So for anyone in the military, I would not recommend spending the money on a Kindle Fire. Its time to have my wife research one of the other tablets and hope I can get it in a month. I guess war is hell? LOL

Posted on Apr 16, 2012 9:16:26 AM PDT
Ive had this issue - I know a couple of the games my daughter was playing needed the wifi and I am going to delete them - don't need that pain!

Posted on May 4, 2012 11:05:33 AM PDT
nycman says:
I use an app called "Night Clock" which I downloaded a few weeks ago while traveling. It shows the time and an alarm can be set. That's it, no other functions. It was a free app, but it doesn't show any ads. And you guessed it, now I get this error, and the app is unusable. This is silly, to have a wifi requirement to "refresh" your apps every 30 days. I am traveling and don't have access to wifi. Do apps on other android tablets have this problem? I don't know if it's amazon's fault or the app developer, but I'm sick of the limitations amazon has put into the fire, the various bugs, inability to connect to some APs, and now this. I would not recommend this to anyone anymore, with all the other cheap android tablets out now. Amazon - fix these silly bugs. It's a tablet, we want to be able to use it in flight, when traveling, etc.

Posted on May 22, 2012 6:39:19 PM PDT
Marcia Bauer says:
I'm having the same issue with every app, both free and paid. It's particularly annoying that my paid PDF reader, which is saved to the device and reading files which are also saved to the device, won't open. I use(d) the Kindle Fire as my music book for shows/choir that require a lot of sheet music. :/

Posted on Jun 22, 2012 3:59:59 AM PDT
m.d.n says:
I went on a cruise a few months back. Halfway through the cruise I catch a stomach virus and am restricted to my cabin. Of course this is the point where my Kindle fire decides it needs to update all of my apps. I don't have wifi in the cabin and therefore I spend the next 48 hours wishing I had an iPad.

Why isn't this a problem with other tablets? These are games / apps that I have purchased, I should be able to open them if I don't have an internet connection. I'm happy that the apps look for updates, but why should this hinder my use of the current version if I don't currently have wifi?

Posted on Jul 4, 2012 10:21:53 PM PDT
Mark says:
Like many of you, I am having the same problem - I got two kindle fires for my kids and while trying to play them, they were not able to play any games (paid) because I got an error message.

While I do not work for Amazon, I do work in the software industry, and I want to clear up some confusion on this board, since I do understand what's going on - although I do not understand why. This is an Amazon problem, and has nothing to do with any app developers.

First, there is not a single developer in the world who would make their program not work because it couldn't find Ads. That's like a TV station deciding not to broadcast because it didn't sell any new ads. Simply not going to happened. Second, there is not a single developer in the world who would stop a program working just because you were not able to connect for updates. They want you to enjoy using their product and they would like you to update it, but they are absolutely not going to require it.

The reason these apps require an internet connection, as Diana pointed out, is DRM, which is short for "Digital Rights Management". This means that someone needs these apps to be verified as legal. It is unquestionably built into the Kindle Fire implementation of Android - for whatever reason, Amazon feels it is necessary to verify the legality of each piece of software on a kindle fire every 30 days. Why? that I don't know, I just wanted to make sure everyone understood what is happening (licence checking), and who is causing it to happen (Amazon).

In reply to an earlier post on Jul 5, 2012 9:38:09 AM PDT
J. Harding says:
You can connect to wifi with an ethernet cord. You just need a wireless router.

Posted on Jul 6, 2012 8:44:15 AM PDT
B. Smith says:
Thanks for nothing, Amazon. I'm in Afghanistan, and (obviously) haven't been able to connect to Wi-Fi since I left the states 5 months ago. I purposefully downloaded a bunch of games and other apps so I'd have something to do in between killing Taliban. Are they really that ignorant that they think the whole rest of the world has Wi-Fi? The least they could do was warn me before I paid my hard-earned money for something that's going to stop working in a month or two. Douchebags. I want my $200 back.
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Discussion in:  Kindle forum
Participants:  75
Total posts:  105
Initial post:  Dec 25, 2011
Latest post:  May 23, 2015

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