Customer Discussions > Kindle forum

Can the Paperwhite 3G browse the web using its 3G connection?


Sort: Oldest first | Newest first
Showing 26-50 of 289 posts in this discussion
In reply to an earlier post on Oct 1, 2012 9:19:14 AM PDT
" It's advertised at GLOBAL 3G access, which presumes that it works globally."

It does work globally - people all over the world buy it and use it.

Posted on Oct 1, 2012 9:22:01 AM PDT
They are not forcing you to buy anything. They've changed the 3G policy on their devices--period. You can complain about the change, but that's how it's going to be moving forward. Eventually the KK will go away or yours will stop working. Then what?

In reply to an earlier post on Oct 1, 2012 9:23:24 AM PDT
CBRetriever says:
my guess it's just amazon trying to cut costs

and I bought the 3G, not for the internet, but for being able to download books anywhere (my office has no wifi and I've had trouble connecting at a few hotels) and to use the instant translator w/o being tied to a wifi hot spot - for the internet, I either use the hotel computer or my cell phone (I live in europe and mostly travel there, so roaming doesn't affect me as much)

In reply to an earlier post on Oct 1, 2012 9:27:18 AM PDT
If they sell and advertise 3G for a higher price (almost 100 bucks more) then you should be able to use it. If they're going to be providing the data anyway why not let people pick the better device? Look, if I buy a kindle keyboard, even one off ebay for practically nothing, I can check emails and such from that, so they need to allow it as well on the paperwhite.
I'm not that bad guy here. I pay for 4G data and use it. This is 3x/year at most, usually 1 or 2. And it's not a lot of data, not enough to bother buying a sim card. It's very light access, which is what the kindle is perfect for. I'm willing to pay the 200 bucks for the paperwhite if I can do this, otherwise I'll buy a 70 dollar kindle keyboard 3g off ebay or amazon if i want to pay a little more, and do the same thing. It's not about Amazon paying for the data, they already are. It's about which device.
To me it's not worth it to stick with Amazon for all my recurring shipments of stuff if they don't listen to their customers. If I can buy one device that's 3G from amazon and do what I need to, why not on another 3G device.
I'm fine with the cap, it's to protect from people using excessive data, and that makes sense. But paying extra for data enabled devices then limited that data to wiki and google is not worth it. We can all download our books before we go anywhere.
Paying 100 bucks to amazon is preferable to me than paying 20 for a sim card each time I travel, even though it would take 2 years to reach what I've given amazon for data. Because I know I can use it, even just 50mb, when I need it.

In reply to an earlier post on Oct 1, 2012 9:28:52 AM PDT
They haven't removed it. Even the devices which they're complaining have been abused still have it. There are perhaps hundreds of thousands of people like me. We don't abuse policies, and we are only looking for light access on occasion, which we can get with the lesser ereaders amazon offers. Why force us to choose a lesser device or none?

Posted on Oct 1, 2012 9:31:02 AM PDT
CBRetriever says:
so buy this one and pay for the data plan

Kindle Fire HD 8.9" 4G LTE Wireless, Dolby Audio, Dual-Band Wi-Fi, 32 GB - Includes Special Offers

again, seriously, I doubt amazon will change anything in the future, except to maybe make the 3G webrowser usable if you purchase a data plan

In reply to an earlier post on Oct 1, 2012 9:31:16 AM PDT
I don't have a KK. I don't want to be given the choice of buying that or not having the access it provides tho. I'd rather get the newer one. Amazon is supposed to be the company that listens to it's customers. I bought 3 fires last christmas. I get a lot of stuff through amazon. perhaps in the thousands every year.
If they take if off every 3G device that's one thing. But offering it on one and not the other is a different story altogether.

In reply to an earlier post on Oct 1, 2012 9:34:04 AM PDT
I'm sure it's a cost cutting measure. But it's not due to people like me, it's due to those whom have chosen their free amazon data as their main source of mobile internet. If I buy a KK off them I'm still able to get that global internet when travelling. So they should allow it on the paperwhite as well. Otherwise they're limiting our choices to older devices.
And I'm only talking about a few mb for a couple days when i'm in port on a cruise. That's it. Not anything else. If my iPhone stayed unlocked on contract I could buy a cheap sim and use that, but the carriers in the US keep them locked till you are off contract.

In reply to an earlier post on Oct 1, 2012 9:34:51 AM PDT
King Al says:
They removed the 3G web browsing from the Touch.

In reply to an earlier post on Oct 1, 2012 9:36:47 AM PDT
I have a fire, and I would buy that one except that I already have 3 LCD devices already - the fire, the ipad3 and the iPhone, well 4 if you count my OG iPad. The fire, like the iPad sucks in bright light. I want to buy something to use on the beach, in bed and with the 3G data allowing me to use it to check emails when travelling. So I'm stuck w/ the KK.
That is amazon telling me they don't care and punishing me for the abuses of others. Hell, limit the 3G, but at least let me check a few emails when I'm away. That's not too much to ask.

Posted on Oct 1, 2012 9:37:37 AM PDT
TuxGirl says:
When they sold the kindle keyboard, they advertised the ability to browse over 3g. Even though their terms of service allow them to completely remove that feature, they decided to honor their advertising of that device, and only cap the usage. For the touch and paperwhite, the product page is clear about the restrictions on usage of 3g, so they don't let you use it for things that they say it won't be usable for. In both cases, they are honoring the promises made to their customers.

In reply to an earlier post on Oct 1, 2012 9:38:38 AM PDT
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

Posted on Oct 1, 2012 9:41:31 AM PDT
CBRetriever says:
The last time a new kindle model was offered with 3G web browsing was July 2010 - except for some updates to the firmware, it has remained unchanged for over two years and the 9 models (2 Basic Kindles, Touch, Paperwhite, and 5 Kindle Fires) released since then have not had free 3G web browsing. That compares to 4 models (2nd Gen international, 3rd Gen and the 2 international DXs) that had it prior to 2010.

In other words, it's a discontinued function and even though new kindles are sold with an experimental browser, the browser is meant to be used with wifi.

Plus that 3G web browsing doesn't work in every country - I can't browse the web using my Kindle 2nd Gen international in France (I can in the UK), even though I can shop, view wikipedia and download books using 3G.

In reply to an earlier post on Oct 1, 2012 9:41:49 AM PDT
I understand that. And that policy limits new buyers who want to be able to use the web over 3G to the KK. My line of thinking is this: If Amazon is going to allow that data on their kindle keyboard, why can't I choose a better device and get that same functionality? It makes sense to allow people making a purchase an option for a better device. They're effectively locking out people like me from purchasing the device we want. And that changes how I think about Amazon. They changed the policy on ads for the newer devices, so if they want to keep their best customers, they should consider this change as well.

In reply to an earlier post on Oct 1, 2012 9:42:48 AM PDT
King Al says:
OK, to put it another way, they removed a feature that was found on the Kindle Keyboard. It's clear that Amazon was headed in the direction of restricted or eliminating 3G web browsing even before they imposed the cap.

In reply to an earlier post on Oct 1, 2012 9:44:06 AM PDT
But they still sell the KK, so it's not a discontinued function. I can buy one today, off amazon, and use their data in the caribbean.
And if there is no ability to use the 3G why even offer it? Is it worth an extra 100 bucks to download a book in the car instead of at home?

In reply to an earlier post on Oct 1, 2012 9:46:17 AM PDT
They still sell the kindle keyboard and still with the 3G browsing. So they effectively limit those who need that occasional access to an older outdated device that sucks compared to the paperwhite.

It's my hope that enough people will post about wanting the 3G browsing and Amazon will change that policy like they did with the ads on the newer kindles.

Posted on Oct 1, 2012 9:48:42 AM PDT
It's worth it to some people, which is why they choose the 3G option--to have the ability to download a book anywhere, anytime. And it's not like they are still producing the KK, once they are sold out, that's it. I guess I don't understand why you're so against paying for your own data when you are out of the country.

In reply to an earlier post on Oct 1, 2012 9:50:40 AM PDT
King Al says:
I don't believe they are still manufacturing the KK.

In reply to an earlier post on Oct 1, 2012 9:55:03 AM PDT
CBRetriever says:
and it's only 60 dollars extra on the paperwhite and it doesn't even look like the Kindle Keyboard with wifi only is available anymore, so if you're seeing a 100 dollar difference there it's for a refurbished one.

Lots of people are trying to buy extra KKs so they can have the 3G connectivity when they eventually stop selling them (when they run out most likely as they've already run out of the cheaper wifi one)

In reply to an earlier post on Oct 1, 2012 9:58:31 AM PDT
It's not about being against it, it's about access. There's free wifi all over the islands I visit, but it's so clogged with other cruisers that it's useless. Ship internet is spotty and slow, not worth even the free internet they give some of us. It literally takes 10 minutes to bring up a web page sometimes. And US carrier's phones are all locked down for the duration of the contract, so I can't buy a sim card, which is what I'd like to do.
I saw the paperwhite and said "finally - a decent ereader and I can use it like the kindle keyboard my friend has, access my emails when I'm away.
I spent probably near 500 bucks on crap for cruising only. walkie talkies, various things that only come in handy on a cruise, I even bought from amazon an external HD that has it's own wifi so we can stream our movies while in our stateroom. It's not about cost, I'd pay extra for that global access. In fact it costs about 100 bucks extra whereas it's only 15-20 bucks for a sim card that will work in my iphone providing enough data to get through my time on the islands.
It just doesn't make sense to me. Hell for the 49.95 they charge for 250mb/month for a year on the fire HD, I'd pay that in a second for half that data available when I need it. But they are effectively blocking it on the paperwhite and while I may be the most vocal, I'm not the only one who feels that way.
So you have it on record now, let amazon raise the price an extra 50 bucks as a premium and offer that data plan in 3G to the paperwhite owners. I bet they get a half million orders before christmas of people who are in the same boat as me. (pun intended).
I always thought Amazon tried to give people what they ask for.

In reply to an earlier post on Oct 1, 2012 10:00:25 AM PDT
Last edited by the author on Oct 1, 2012 10:01:08 AM PDT
King Al says:
Amazon tries to give people what they ask for, as long as it doesn't cost them money.

ETA: Amazon will give people features that cost money as long as people think it is important. Most people don't care about 3G.

In reply to an earlier post on Oct 1, 2012 10:00:38 AM PDT
TuxGirl says:
So, if they stop selling the kk, you will stop complaining about the 3g browsing not being on the other models? The fact that there is an option for someone who wants to be able to use the 3g for limited browsing is what is making you upset?

And yes, there are some very good reasons for the 3g on the later models. Some people who have kindles don't have a computer or Internet access at home. They don't want to have to pay a monthly fee for high speed Internet access, along with the cost of a router, just to be able to load books to their kindle. Some people are on the road or traveling for months at a time, and don't want to have to find wifi just to download a book. Some people live in areas where they can't get high speed Internet, so, they can't set up wifi at home, but they don't really want to deal with the hassle of always transferring via the computer.

Just because it's not worth it to you doesn't mean it's not worth it to anyone.

Posted on Oct 1, 2012 10:02:58 AM PDT
If it's not about cost, use your iPhone or iPad and pay for the data yourself--end of story.

In any case, if you want Amazon to hear your request, send it to kindle-feedback@amazon.com

In reply to an earlier post on Oct 1, 2012 10:03:50 AM PDT
Yes, but once again that leaves me stuck with choosing the KK. Which effectively locks me out of the paperwhite, which I think we all agree is a much nicer ereader.

As much as I like the paperwhite, it's not worth it to get yet another device just for the beach.

Maybe I'll just try to get ATT to unlock my iPhone when I go away. I've heard that sometimes you can get them to do it even on contract if you're a long term customer. But that means i'm not buying the paperwhite. So amazon loses out on my business and of course I now feel less trusting of amazon as a company that looks out for their customers, so much of my other recurring business, subscription shipments will probably drop off as I take that business to a local company.
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

Discussion Replies Latest Post
Announcement
Update re: Amazon/Hachette Business Interruption
0 Jul 29, 2014
Announcement
Hachette/Amazon Business Interruption
0 May 27, 2014
Announcement
Have a Kindle Question?
0 Sep 12, 2012
Kindle Unlimited For $9.99 Per Month 1009 2 minutes ago
Book - Things Do Go Wrong 9 4 minutes ago
Kindle Voyage .. the return of.. wait for it... page turn buttons 82 4 minutes ago
Kindle Fire problems charging battery 297 7 minutes ago
Reviews 3 7 minutes ago
Potentially Perky People - Part Deux 3592 8 minutes ago
RAoK #78 and still going! 6200 8 minutes ago
It's After Midnight and I Just Opened a Bottle of Wine 860 12 minutes ago
Nonsense 13! We're the lucky ones. 1566 12 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  54
Total posts:  289
Initial post:  Sep 7, 2012
Latest post:  Apr 30, 2014

New! Receive e-mail when new posts are made.
Tracked by 8 customers

Search Customer Discussions