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Kindle fire hd youtube mobile not working!

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Showing 26-50 of 265 posts in this discussion
In reply to an earlier post on Oct 21, 2012 4:53:41 AM PDT
D. Regan says:
That's a great description of the issue. That is exactly what is happening with mine.

In reply to an earlier post on Oct 21, 2012 7:55:21 AM PDT
Last edited by the author on Oct 21, 2012 7:58:25 AM PDT
I tried Youtube videos on Amazon's browser (Silk) yesterday, and Youtube is once again demanding Flash player instead of substituting the HTML5 version that has been working for the Kindle HD. I wonder why they changed it.

It's Youtube changes that are causing this rather than the Kindle Fire HD.

But the old Kindle Fire's browser does retain support for the old flash file player. Amazon discontinued that support for the Kindle HD's browser because Adobe officially stopped support for its flash player on mobile devices with the last flash player file.

However, I wish they'd just have Silk browser support the old flash player file.

When a flash player is demanded, I use the Dolphin browser (mine is the current one, v8.8.1 -- which I got from --which does support the old flash player file. Version v8.5.1, recommended by members here, gettable at XDA developers forum, supports the old flashplayer too.

And these play the youtube files fine.

- Andrys

Posted on Oct 21, 2012 12:18:28 PM PDT
J. Cabrera says:
Its also a problem with the newer regular Kindle Fire...Youtube mobile not working.

Posted on Oct 21, 2012 1:19:53 PM PDT
Last edited by the author on Oct 21, 2012 1:47:22 PM PDT
Jessie says:
Man this youtube on classic or mobile.
I bought this kindle to watch videos and im crashing on regular vids too..not just youtube.
How in the world does Amazon NOT know their new kindle isnt working with the largest visited video site in the world.
Cus Service just keeps telling me to reboot.
DId that a hundred times...aaaarrhhh.
Return time ran out on the 20th...yup just yesterday.
Thanks big A

In reply to an earlier post on Oct 21, 2012 2:38:20 PM PDT
D. Regan says:
it may be youtube's changes, but it's Amazon's browser. It is their responsibility to respond, especially since they want us using their browser.

Posted on Oct 21, 2012 3:54:40 PM PDT
Jazzy_Jeff says:
[Customers don't think this post adds to the discussion. Show post anyway. Show all unhelpful posts.]

In reply to an earlier post on Oct 21, 2012 4:13:46 PM PDT
I'm just saying the source of the problem is a Youtube change.

I agree that if that change stays, Amazon needs to adjust the software code and make things work where that's possible and this has to do with flash player support involving the last mobile browser supported Adobe flash player file (which, for the Kindle Fire 2 and HD models, would involve some reprogramming and a software update).

In the meantime, people having the problem need to let customer support and also know it's happening to them for data-collecting on problems.

Posted on Oct 21, 2012 4:23:39 PM PDT
jsh1120 says:
For those interested, here is what Adobe has to say about Flash support on their website.

Beginning August 15th we will use the configuration settings in the Google Play Store to limit continued access to Flash Player updates to only those devices that have Flash Player already installed. Devices that do not have Flash Player already installed are increasingly likely to be incompatible with Flash Player and will no longer be able to install it from the Google Play Store after August 15th.

We announced last November that we are focusing our work with Flash on PC browsing and mobile apps packaged with Adobe AIR, and will be discontinuing our development of the Flash Player for mobile browsers. This post provides an update on what this means for ongoing access to the Flash Player browser plugin for Android in the Google Play Store.

The easiest way to ensure ongoing access to Flash Player on Android 4.0 or earlier devices is to use certified devices and ensure that the Flash Player is either pre-installed by the manufacturer or installed from Google Play Store before August 15th. If a device is upgraded from Android 4.0 to Android 4.1, the current version of Flash Player may exhibit unpredictable behavior, as it is not certified for use with Android 4.1. Future updates to Flash Player will not work. We recommend uninstalling Flash Player on devices which have been upgraded to Android 4.1.

In reply to an earlier post on Oct 21, 2012 6:51:32 PM PDT
Sara Cox says:
will this void any warranty?

In reply to an earlier post on Oct 21, 2012 6:55:22 PM PDT
Sara Cox says:
there is a youtube app that works but i prefer the moble site better

In reply to an earlier post on Oct 21, 2012 7:13:59 PM PDT
No, it won't void any warranties. Amazon allows Kindle Fire owners to install apps from 'unknown sources' (though it's best to ask in the forum what sites are considered okay by the forum members' experiences).

Re what jsh1120 posted, the Kindle Fire HD is based on Android 4.03, last I read.

Posted on Oct 21, 2012 7:43:05 PM PDT
HyperGoat says:
im having the same problem on my kf 2 (not hd)

Posted on Oct 22, 2012 3:17:30 PM PDT
Last edited by the author on Oct 22, 2012 3:18:31 PM PDT
Talia says:
my kindle fire hd youtube isnt working ,the same thing is happening as every one els when will it be fixed

In reply to an earlier post on Oct 22, 2012 3:25:35 PM PDT
Talia says:
same here

Posted on Oct 22, 2012 3:30:17 PM PDT
jsh1120 says:
Look folks, there are a variety of ways to access YouTube videos. The instructions for side loading the Dolphin Browser HD are easily available both on this forum in numerous threads and elsewhere. If that doesn't suit you, download the "MyTube" app from the Amazon Appstore and watch YouTube videos.

In reply to an earlier post on Oct 22, 2012 3:58:22 PM PDT
D.C.S. says:
That's a valid point, but Silk is one of the Kindle Fire's (regular and HD) selling points. It's a browser designed for the Fire itself and is intended to make maximum use of the cloud. Its failure to access such a popular website as Youtube is not something that should be overlooked. Similarly, those of us who are having problems accessing our Verizon email using the Fire's resident client have been told that an acceptable workaround can be found with a free app. Fine and well, but then why have an email client at all? Add that to the problem with Youtube, and I begin to wonder why I'm having to tolerate a tablet that needs workarounds when I could just as easily get one that doesn't.

In reply to an earlier post on Oct 22, 2012 4:04:31 PM PDT
Tinker-bella says:
This is the nature of the ever-evolving digital world as it pertains to tablets. As operating systems evolve and are updated, all of the apps (of which there are thousands, and are developed independently), do not evolve or mature at the same pace.

If one wishes to enjoy technology as it is growing, one also needs to accept the growing pains that go along with being a pioneer (if you will) in that technology's development.

It all fleshes out in the end, but it is not a "one-size-fits-all" technology.

Posted on Oct 22, 2012 4:23:32 PM PDT
Rajesh Kumar says:
I also have the same problem. I'm able to search the vedio, but can't play it even after repeated click/touch on the play button. Thinking of returning the kindle, its better to buy paperwhite, if the only thing I can do properly is reading books on kindle fire HD.

In reply to an earlier post on Oct 22, 2012 4:24:34 PM PDT
jsh1120 says:
If you find a tablet that meets all of your needs without "workarounds," buy it. In addition to the KFHD I have an iPad that I cannot configure to be used by my 8 year old daughter without significant "workarounds" that still don't fully meet my requirements. I cannot, for example, create a UI limited to her apps. If I put an app icon on a page devoted to her content, it cannot be placed anywhere else. Is the iPad still usable? Of course.

There is, indeed, a bug somewhere in the Kindle email app that prevents SOME Verizon email users from having full functionality in the app. And as you note, while Amazon (and Verizon) attempt to resolve that problem you have a perfectly acceptable email app available from Amazon. Similarly, MyTube, another app available free of charge from Amazon provides access to YouTube videos. And if for some reason you'd prefer the inferior presentation of YouTube videos via a browser, you have that option as well.

In reply to an earlier post on Oct 22, 2012 5:53:58 PM PDT
D.C.S. says:
Of course technology is ever-changing. I, for one, did not expect a "one size fits all" tablet. I think many of us are aware of the differences between various tablets that entail having to sacrifice certain features in exchange for others. However, I do expect a tablet to be good at the basics, including web browsing. Thus, I don't see this as an example of growing pains because this is not about adapting to the newest technology or programming, but something very basic. I'm more than willing to give Amazon tech support a chance to fix the problem, and I trust that they are working on it, but I get nervous when being reminded that "they're working on it." We're talking about basic tablet functionality here, so if they have to work on it for very long, then there's a serious problem.

In reply to an earlier post on Oct 22, 2012 6:17:27 PM PDT
D.C.S. says:
I don't think your situation and mine are analogous simply because what we're discussing here, i.e. viewing Youtube videos on the browser, is such a basic tablet function. I think you're giving good examples of finding tablets with functions that fit one's lifestyle, but watching Youtube and getting email is much more basic than that. Every tablet should be able to perform these tasks. I don't care that the KFHD doesn't have GPS, for example, because I neither want nor need GPS. But I do want a tablet that does what it's supposed to do, and that includes browsing the web, of which Youtube is a prominent part, and checking my email.

Perhaps I'm misunderstanding your tone, but you seem to be getting needlessly defensive about these complaints as if those of us who express our frustrations have no right to do so. But that's one's right, indeed, one's "job" as an Amazon customer. Without appropriate feedback, and discussion forums are certainly a form of feedback, at least indirectly, Amazon doesn't know how its product is being received by its customers.

You're free to like the KFHD as is and to download as many "workarounds" (I like the word) as you like, but please don't try to dismiss complaints with sarcastic remarks about the "inferior presentation" of Youtube on a browser. It's not helpful and not appreciated.

In reply to an earlier post on Oct 22, 2012 7:59:06 PM PDT
D. Regan says:
Well said.

Posted on Oct 22, 2012 8:29:50 PM PDT
my Kindle Fire HD is only a week old and I'm having a problem with my facebook app. It will not keep any messages fresh longer than 3 hours or so. Soooo frustrating. The messages have a blue background and no pictures are showing up. I can only scroll down to a certain point and then it stops.

Posted on Oct 22, 2012 8:33:56 PM PDT
[Deleted by the author on Oct 22, 2012 8:35:41 PM PDT]

In reply to an earlier post on Oct 22, 2012 8:35:31 PM PDT
Last edited by the author on Oct 22, 2012 9:39:40 PM PDT
D.C.S, the reality is that Youtube strangely and without warning went back to a requirement for Adobe Flash player this weekend.

This upended ANY Android tablet, such as the Google Nexus, which requires the same two files as the Kindle Fire in order to run Flash Player (support for which has ended for mobile browsers) to run Youtube.

The workaround of Dolphin HD Browser and the specific Flash Player that works for Android 4.0x and 4.1 apply to BOTH the Google Nexus and the Kindle Fire. In fact, jsh1120 quoted an Adobe statement that shows later files will be harder to run on Jelly Bean (4.1 that is on Nexus) than on Ice Cream Sandwih (4.0x that is on Kindle Fire).

A difference is that with the Google Android, its users enjoy getting their own files and installing them. With the Kindle Fire it's more unusual when a customer needs to do that, but the situation with YouTube made that necessary for BOTH the Kindle Fire HD and android devices like the Nexus.

It's not a matter of how one web browser must always work with changed circumstances but whether there are workarounds and whether Amazon will itself adapt as well, longer-term.

For a step-by-step guide in installing the files that work for both Kindle Fire HD and for Google Nexus, much of it using the well-researched recommendations of the Kindle forum members here, see my blog entry for the Youtube problem that started this weekend. Bear in mind that the other consumer tablet involved, does not allow enabling these easy installs of apps from non-company-store sources. B&N won't allow it but Amazon does.


The thing with Android is 'choice' but it means a few added steps when there are problems due to website changes and then we want access nevertheless pending longer-term action by Amazon.

Amazon's allowing app files from other sources is, for me, a real plus for a consumer-oriented tablet.

- Andrys
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Discussion in:  Kindle forum
Participants:  183
Total posts:  265
Initial post:  Oct 19, 2012
Latest post:  Apr 17, 2016

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