Customer Discussions > Kindle forum

kindle fire troubleshooting


Sort: Oldest first | Newest first
Showing 26-50 of 476 posts in this discussion
Posted on Mar 14, 2012 9:00:46 PM PDT
My Kindle Fire just locked up, it won't turn off, and the shelf appears empty (I had countless books on the shelf). It was fully charged when this happened. The time is frozen at 10:32p.m.!!

Posted on Mar 16, 2012 2:44:01 PM PDT
Jody Petro says:
I cant remember pass word for wifi, how can I find my password or create a new one to be able to get back on line?

In reply to an earlier post on Mar 16, 2012 5:53:05 PM PDT
smarterkids says:
Thanks! I had the same problem. All fixed!

Posted on Mar 19, 2012 5:14:38 AM PDT
My kindle fire will not turn off. I charged it last night ang cannot get it to turn off

Posted on Mar 19, 2012 9:02:09 AM PDT
I rebooted and the kindle fire comes on for few seconds and shut right off please help

In reply to an earlier post on Mar 19, 2012 9:04:21 AM PDT
I am having the same problem PLEASE help

Posted on Mar 23, 2012 7:41:13 PM PDT
michelemc says:
My display is weak, brightness control makes no changes, the problem is intermittent. Anyone else experience this.

Posted on Mar 25, 2012 10:43:33 PM PDT
kathy3211 says:
My Kindle Fire has no images on any webpage. Text is there, but no pictures. Any ideas on how to fix this?

Posted on Mar 26, 2012 1:30:29 PM PDT
hh says:
Thanks Pineapple!! I thought I was going to have to return it =( I cant live without my Kindle Fire =)

Posted on Mar 26, 2012 6:49:04 PM PDT
Kent says:
have app ESPN. they want an E-mail address and PW which I did. I press sigh in and nothing. Any help? I had to use my computer to register for ESPN.

Posted on Apr 1, 2012 6:36:51 PM PDT
Carly Seaman says:
I download free stuff like apps and things like that and then my kindle will just freeze! Then it takes like 2 days for it to un freeze and when it does, when I try to use the apps, it says " unable to open right now, please download this app again." Then I have to delete the app and TRY to download it again. Half the time, the appstore doesn't even open. How do I fix this?

In reply to an earlier post on Apr 1, 2012 8:06:50 PM PDT
 Ann says:
@Carly - Have you tried rebooting? Press and hold the power button for 20-30 seconds, then release and let it shut down. Press again to restart. If that doesn't help, you should contact customer support. Click the 'Help' link at the top or bottom of any Amazon site page, then press the 'Contact Us' button.

Posted on Apr 2, 2012 5:33:42 PM PDT
Denita Wells says:
I turn my kindle on and after I'm able to click on a book it goes back to a black screen with kindle fire on it. I've tried rebooting it but it didn't help.

In reply to an earlier post on Apr 2, 2012 8:13:11 PM PDT
I had same problem, I had to return the kindle fire for a new one.

In reply to an earlier post on Apr 4, 2012 9:16:05 AM PDT
Zeke says:
Wow! Thanks Pineapple, I was worried I had broken it!!

Posted on Apr 4, 2012 4:03:50 PM PDT
Melanie Bell says:
thank you so much for the tips! i was so frustrated!!!!

Posted on Apr 8, 2012 11:39:32 AM PDT
I have transferred books from my computer via a usb cable and they do not show up anywhere on my kindle. I tried to put them in the books directory and the document directory. How do I access them from the kindle fire?

Posted on Apr 10, 2012 6:43:42 PM PDT
L. Aldy says:
Got my Kindle Fire for Christmas and have had no problems until this week. It has quite automatically connecting to my home wireless network. I have tried turning it off and back on, I have tried manually connecting by entering my password. I don't think I have changed any settings, but .... any suggestions for other things to try?

Posted on Apr 11, 2012 5:05:39 PM PDT
Hi my fire will turn off and on but it will not move past the black start up screen that says kindle fire . The finger slide won't appear to get to home screen or anything please help :)

Posted on Apr 11, 2012 5:06:03 PM PDT
Hi my fire will turn off and on but it will not move past the black start up screen that says kindle fire . The finger slide won't appear to get to home screen or anything please help :)

Posted on Apr 11, 2012 5:06:19 PM PDT
Hi my fire will turn off and on but it will not move past the black start up screen that says kindle fire . The finger slide won't appear to get to home screen or anything please help :)

Posted on Apr 11, 2012 5:06:24 PM PDT
Hi my fire will turn off and on but it will not move past the black start up screen that says kindle fire . The finger slide won't appear to get to home screen or anything please help :)

Posted on Apr 11, 2012 6:38:16 PM PDT
C. Brockwell says:
My grandson is visiting and his kindle fire all of a sudden stopped charging. It's not the charger or the electrical outlet. We also powered down and turn back on...didn't work. Ideas? Thanks!

Posted on Apr 15, 2012 6:17:59 AM PDT
Thanks for the help, somehow my kindle died during the time I slept. I charged it, and right before I went to bed, I unplugged it and turned it off. It wouldn't turn on the next day, so I combined Pineapple's and NotThePodZombie's methods and it worked.My kindle is now back on and fully functional, thanks guys!

Posted on Apr 17, 2012 4:08:08 PM PDT
cupcakeee says:
my browser will not open and keeps saying "foce close". it isn't a wifi issue, just the internal browser. any ideas?
[Add comment]
Add your own message to the discussion
To insert a product link use the format: [[ASIN:ASIN product-title]] (What's this?)
Prompts for sign-in
 


Recent discussions in the Kindle forum

Discussion Replies Latest Post
Announcement
News: Kindle for iOS Software Update 4.6
0 Dec 15, 2014
Announcement
Simon & Schuster Agreement
0 Oct 20, 2014
Announcement
Have a Kindle Question?
0 Sep 12, 2012
Kindle Fire parental control 146 27 seconds ago
Fire HDX 7 Update - 4.1.1 1712 1 minute ago
Orientation Lock on Kindle App 20 2 minutes ago
FB&C Sat Jan 24-Sun Jan 25/2015 - Free Books & Chat 51 3 minutes ago
Fire stick drops network connection 382 10 minutes ago
Kindle Error Message 5 15 minutes ago
Discounted / Price Dropped Kindle eBooks III 4958 17 minutes ago
We're an International Quirky Bunch! Home of Super Hero Sisters, Panama, Many Furry Friends, Featuring Fat Jane the Spanx Wearing Goat, and Cherie! It's the Apocalypse! 1443 22 minutes ago
Australian/Kiwi kindle users thread #4 - "the BBQ" 1864 29 minutes ago
 

This discussion

Discussion in:  Kindle forum
Participants:  311
Total posts:  476
Initial post:  Dec 28, 2011
Latest post:  Dec 14, 2014

New! Receive e-mail when new posts are made.
Tracked by 69 customers

Search Customer Discussions